Yorkdale Ford Lincoln

Gary provided excellent customer service! I honestly could have purchased my Lincoln MKX from anywhere - and anywhere would almost certainly not included YORKDALE location as it was far from w I honestly could have purchased my Lincoln MKX from anywhere - and anywhere would almost certainly not included YORKDALE location as it was far from where I live, plus it is a very congested area! The only reason I ended up buying through this dealership was the excellent customer service Gary provided! Thanks again! More

Great Experience with Yorkdale Ford Thank you to Ali for all of his help and patience. He really made my experience a calm and happy one. I would certainly recommend him to anyone who is Thank you to Ali for all of his help and patience. He really made my experience a calm and happy one. I would certainly recommend him to anyone who is considering an new vehicle. Sincerely Theo and Letizia More

Recent car purchase I have owned numerous cars both new and used, in multiple countries and throughout Canada. I purchased my fourth Ford from Yorkdale Ford Lincoln and t I have owned numerous cars both new and used, in multiple countries and throughout Canada. I purchased my fourth Ford from Yorkdale Ford Lincoln and they are the best Ford dealership I have been to and certainly in the top three for car sales of all dealerships and brands. The staff was knowledgeable, professional, and courteous. They pride themselves on the quality of their service and it shows. Carlson, spent an hour with me going over the new features on my car and made sure that my new purchase was everything I had wanted. I would recommend this dealership to others and already have. They are by far and a way the best Ford dealership in the GTA. I purchased a 2017 Fusion Sport and traded in a 2008 Ford Edge. I am thrilled with my new car. I initially came into the shop to get a test drive and was treated very well by the staff. I came back in two days later to purchase my car. I took ownership three days later. The dealer add-ons were done to a very high standard and the staff were exceptional throughout the entire process. I would buy another car from them. More

Honest and helpful service Ali was prepared to go out of his way to help, and he answered my questions transparently and directly. Great experience, better than compared to vari Ali was prepared to go out of his way to help, and he answered my questions transparently and directly. Great experience, better than compared to various other dealers. More

“Astonished and a Sensational Time” I’m astonished on the way I was treated at Yorkdale Ford Lincoln, Especially Ali. Ali treated me like a brother, never ever regarded him as a salesmen I’m astonished on the way I was treated at Yorkdale Ford Lincoln, Especially Ali. Ali treated me like a brother, never ever regarded him as a salesmen. Ali took me in his office and asked me “How can I help you today” he answered all my questions, and made my experience enjoyable. After a discussion on the vehicle I was looking for, Ali helped me find the Lincoln I wanted, with no hesitation. The Lincoln MKZ, which was my first vehicle in 20 years of driving standard company cars, was Awesome and I just have to say “WOW” I’m sure you have heard this before, but the level of service Ali provides is Sensational!!! ALI is a Gentlemen and a Scholar all the way!!! Ali, Nick in Finance to all the staff at Yorkdale Ford keep smiling and Thanks for an awesome experience. Cheers Big T More

car service a warranty problem on my ford, they tried to charge me $850., saying not under warranty. I was told to take my ford to erinwood ford services,by some a warranty problem on my ford, they tried to charge me $850., saying not under warranty. I was told to take my ford to erinwood ford services,by someone with similar experience,that service would be better.....no question! erinwood ford fixed the problem, with no charges....why? UNDER WARRANTY!! will not recommend yorkdale ford services to anyone More

Great Costumer Service Ali helps me a lot, he is friendly and approachable. He made my dream came true. I just walkaway with a very big smile on my face. Thank you also to C Ali helps me a lot, he is friendly and approachable. He made my dream came true. I just walkaway with a very big smile on my face. Thank you also to Carlston for helping me to choice an excellent package for my car... Great job guys!... More

That was the most wonderful easiest time I've ever had I wanted to take a little time to let you know what a star you have in Ali Sharafeldin. I don’t know if you’ve heard this before a hundred times (I wo I wanted to take a little time to let you know what a star you have in Ali Sharafeldin. I don’t know if you’ve heard this before a hundred times (I wouldn’t be surprised), or if this is the first time that the customer service often be a thankless job. I cannot say enough good things about the way Ali handles anything I send his way. I have never experienced the level of service he provides in any other area or company I’ve been in. Whatever the request, He somehow finds a way to make my live easier, while still adhering to policy and making sure things are done right. Anytime I have a new thing in mind, he makes sure everything is perfect BEFORE I even talk to him about it. If I need to get a complicated thing, he provides coaching on the right way to do it. He listens patiently and then provides a logical and professional explanation of what may have happened, followed by suggestions for correcting the issue. This sentiment is shared by my friends, family and I and we joke all the time about wanting to clone him at all the stores or dealers we go to. thank you Ali and Yorkdale Ford Team for making our car buying experience a great one. More