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Yorkdale Ford Lincoln

Toronto, ON

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465 Reviews

3130 Dufferin St

Toronto, ON

M6A 2S6

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465 Reviews of Yorkdale Ford Lincoln

November 17, 2017

Great service I've been consistently pleased with Yorkdale Ford Lincoln. Everyone there is friendly and helpful. They also have a great shuttle service so that it i More

by elle322
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry the shuttle driver
Nov 17, 2017 -

Yorkdale Ford Lincoln responded

Elle322 Thank you for taking the time to post the review and for being part of our service customer family. Consistently pleased is a great way to be and I am glad that our service staff have been able to provide that. Larry (shuttle/valet) loves the customer interaction and is an important part of our team. Thank you again and safe driving. Jim Hamilton General Manager

November 16, 2017

really positive and Gary was very helpful! Gary walked us as first time car buyers through all the options and was always supportive and did not pressure us to take action. Lorne More

by lorne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Wener
Nov 16, 2017 -

Yorkdale Ford Lincoln responded

Lorne Thank you for the review and it was great to be able to provide your 1st vehicle. Gary is definitely not a high pressure sales person which is even more important for a first time buyer. Safe driving Jim Hamilton General Manager

November 15, 2017

My new Lincoln Gary has been excellent and has helped me enormously both in purchasing my Lincoln and my overall Ford service has now improved. I’m very very satisf More

by Ataston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Wener
Nov 16, 2017 -

Yorkdale Ford Lincoln responded

My New Lincoln We appreciate the review and I am glad that Gary has been able to assist not just in your initial purchase but with the servicing after. Satisfied and happy customers is what our goal is. Thank you again and safe driving. Jim Hamilton General Manager

November 15, 2017

Excellent service! With Ali's excellent service I was driving my new FORD C-MAX within less than a week. Besides getting a really good deal for my new car, I got Winter More

by Maritza29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Sharafeldin
Nov 16, 2017 -

Yorkdale Ford Lincoln responded

Maritza29 Congratulations on the new C-Max and nice to see that Ali Sharafeldin was able to wrap everything up including the eventual delivery all in the same week. Nice also to see that you felt the deal you got was a GOOD one, and enjoy the winter tires. Safe driving and thank you again. Jim Hamilton General Manager

November 15, 2017

Best service i've ever experienced at a dealership Ali made my visit to yorkdale ford a memorable one. Incredible knowledge of the products being offered and attentive in every way, Ali has convinced m More

by Ian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Sharafeldin
Nov 15, 2017 -

Yorkdale Ford Lincoln responded

Ian I seems that Ali has not only made your experience a memorable one but also made you a customer for life :) Thank you for the 5-Star review and I will pass along to Ali. Safe driving Jim Hamilton General Manager

November 14, 2017

Shuttle rides This aspect of Service is SO important to me because it gives me flexibility when planning my service calls. The Shuttle drivers are friendly, courte More

by ladypiper47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry - shuttle driver
Nov 14, 2017 -

Yorkdale Ford Lincoln responded

Lady Piper47 Thank you for the review and I will be sure to pass along to both Larry (shuttle driver) and Anne (adviser). I am glad that you feel that the service department can be flexible, especially when that is SO important to you. Larry is a real gem for us and LOVES the interaction with our customers and going the extra mile. Thank you again and safe driving. Jim Hamilton General Manager

November 14, 2017

Excellent service Service advisors are courteous and helpful. Service is carried out by very capable mechanics and most often is done right the first time around. The s More

by BP-Toronto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Wener
Nov 14, 2017 -

Yorkdale Ford Lincoln responded

BP-Toronto Thank you for the 5-Star review and your kind comments. A lot of key words in your review but courteous and capable are the 2 that stand out the most to me. Our shuttle/valet drivers are great ambassadors for our service department and like our mechanics take a lot of pride in taking care of our customers. Thank you again. Jim Hamilton General Manager

November 14, 2017

Good Service Good experience. The Service Department was fast and efficient in getting my vehicle in and out on time. Took time to explain issues found and how i More

by Jeff25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 14, 2017 -

Yorkdale Ford Lincoln responded

Jeff25 We appreciate you taking the time to post the review and I'm glad that the staff in service earned the great review. Fast is not always possible but it is our goal. Thank you for the trust and safe driving. Jim Hamilton General Manager

November 13, 2017

Great service, again I've come to Yorkdale Ford to service my car twice now, and I'll be back again. Everyone is courteous and friendly, the work gets done on-time and on- More

by Sonya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelvin (service) and Michel (shuttle)
Nov 14, 2017 -

Yorkdale Ford Lincoln responded

Sonya Thank you for both of your visitsand for the 5-Star review. I will pass along the kind comments to both Chelvin (adviser) and Michael (shuttle/valet). On-time and on-budget are great things to feel you received :) Thank you for the trust in our service team and see you next time. Safe driving Jim Hamilton General Manager

November 13, 2017

Lease take-over Claudio helped me transfer my car lease to a new buyer. He did this for me as a curtesy; as I was a customer from a different Ford Dealership. Cla More

by Krive5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudio Di Pede
Nov 14, 2017 -

Yorkdale Ford Lincoln responded

Krive5 Its always great when I read that one of the staff took care of them even if they are not one of our own customers and part of our Yorkdale sales or service family. Not only does it make it waaaaaay easier for the customer but it shows a bit about our philosophy and in this case Claudio Di Pede's. I am glad that he was able to help you out. Take care and safe travels Jim Hamilton General Manager

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