Woodchester INFINITI

Excellent service from first contact to delivery. Extremely satisfied that I was able to do most of the paperwork online. Timely delivery and great price. Extremely satisfied that I was able to do most of the paperwork online. Timely delivery and great price. More

I have been taking my vehicle to this dealer for almost 15 years. I trust their work and find their service consultants competent and very helpful. I will probably need a new vehicle in the near future 15 years. I trust their work and find their service consultants competent and very helpful. I will probably need a new vehicle in the near future, but as long as this one continues to perform and meet my needs, I intend to keep it. More

Frank is a total professional and provides high level customer service and satisfaction. He never disappoints. Always a great experience when I take my car in for service, customer service and satisfaction. He never disappoints. Always a great experience when I take my car in for service, More

I been going to Woodchester Infiniti for 7 years and always had Poor service. This time Tried to call 12 times in 45 mins. to discuss upcoming service and no one answers the phone. Left 2 messages, on always had Poor service. This time Tried to call 12 times in 45 mins. to discuss upcoming service and no one answers the phone. Left 2 messages, only after complaining to Nisan did some one call me back. They offer a free multi point inspection, the battery terminals are completely corroded. they didn't top up the washer fluid,what else do they ignore?? Over Priced and poor quality of service. Ken was Certainly Not Friendly when my wife arrived. Frank was short and did not apologize for not answering the phone, used the excuse of Covid 19 for their lack of Customer service. Seems a lot of people use that excuse for not doing their job. I expect better customer service from Infiniti More

Very helpful, patient, and professional team.My Rep Very helpful, patient, and professional team. My Rep Edwin exceeded all of our expectations during the complete process. My first Infinity migrating Very helpful, patient, and professional team. My Rep Edwin exceeded all of our expectations during the complete process. My first Infinity migrating from years with Nissan, and very impressed with the Q50, in RED. More

I have always been very pleased with the service. I find my Service advisor knowledgeable. He recommends the appropriate maintenance service for my vehicle and I trust his expertise. my Service advisor knowledgeable. He recommends the appropriate maintenance service for my vehicle and I trust his expertise. More

Excellent experience leasing a 2021 QX80 from Woodchester. Peter Liguori made the transaction easy and was a strong communicator throughout. Overall, will recommend this dealership. Woodchester. Peter Liguori made the transaction easy and was a strong communicator throughout. Overall, will recommend this dealership. More

I always feel that I receive exceptional maintenance service from Ken B and Frank. They go the extra mile by checking what my car needs and give me options on timing and what services are needed or can service from Ken B and Frank. They go the extra mile by checking what my car needs and give me options on timing and what services are needed or can wait. They explain my car's needs well, are easy to deal with, and will work around my schedule if it changes. More

they are helpful re appointment times and efficient. I am always asked "How long would you like to keep this car" before doing extensive repairs. I trust them to keep my old car working and looking good. always asked "How long would you like to keep this car" before doing extensive repairs. I trust them to keep my old car working and looking good. I like the dealership too. clean and comfy when you have to wait. More

This is my 3rd QX50 which I got from Roman. professional help and advice in choosing the right car for my needs. Thank you for helping me get my beautiful QX50, Roman help and advice in choosing the right car for my needs. Thank you for helping me get my beautiful QX50, Roman More