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Wolfe Mazda

Surrey, BC

4.6
668 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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668 Reviews of Wolfe Mazda

June 05, 2018

Efficient and speedy I was able to bring my car in to be repaired the same week I called in. I asked for it to be done by a certain time and it, was in fact, completed bef More

by zoomzoom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael and Alan
Jun 05, 2018 -

Wolfe Mazda responded

Thank you for the great review and for giving us the opportunity to serve you. So glad that we were able to book your appointment in an timely manner. Thank you for noticing how friendly, helpful, informative and efficient our Wolfe Langley Mazda Service Team was during your visit. We will be sure to pass along your kind words to our Service Department. With so many choices in the industry, we are grateful that you chose our dealership for your automotive maintenance needs.

June 01, 2018

Always an up sell This dealership is always on the prowl to up sell you on services. There is always something to fix or will be. For instance I just had the rear bra More

by carowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alan
Jun 04, 2018 -

Wolfe Mazda responded

Thank you for your feedback as it gives us the opportunity to improve. We are very sorry that you feel this way and we understand your frustration. It is important that our clients are happy and safe on the roads when they service their vehicles with us. We would like to look into this matter further, please feel free to contact our General Operations Manager, Marc Livingstone directly at 604-534-0181, so we can follow up. We look forward to speaking with you and we hope to resolve your concerns. Thank you

May 30, 2018

Consistently great! I have yet to be disappointed by Langley Mazda. From day one when I drove my car off the lot, they have ensured that my car continues to be in working More

by Canada82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Worked with multiple employees
May 31, 2018 -

Wolfe Mazda responded

Wow! That is awesome! Thank you so much for the perfect rating and kind words, Canada82. Recognizing our Wolfe Langley Mazda Team for being efficient, friendly and Consistently Great is such a huge compliment, as is recommending Wolfe Mazda to others. We can’t thank you enough. We appreciate your business and loyalty to our dealership and look forward to providing you exceptional customer service for many more years to come. Have an outstanding day!

May 23, 2018

Great service department The servcie was quick, car was washed when ready. They dropped me off at the mall then called when it was ready to go, picked me back up at the mall. More

by kelly07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service guys
May 23, 2018 -

Wolfe Mazda responded

Thank you for taking the time to share the wonderful experience you had at our dealership. We are thrilled that you were happy with our Wolfe Langley Mazda Service Team’s customer service. We are also glad to hear that you enjoyed the complimentary car wash and shuttle service, that we provide, while our clients are in for their vehicle maintenance. We value your business and we look forward to serving you again soon. Have a great day!

May 17, 2018

After the purchase All the learning/questions come after buying your car. Attending the Car Clinic allowed new owners to get to know the team that services you and your More

by Susa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
May 17, 2018 -

Wolfe Mazda responded

Thank you so much for attending our recent Service Clinic and taking the time to share your feedback with us, Susa. We are pleased to hear that you found the clinic very informative and that you got a chance to meet some of our Service Team. When you purchase a vehicle at Wolfe Auto Group, you become a part of our family. We look forward to continuing our relationship for many years to come.Thank you for choosing Wolfe Langley Mazda for your automotive needs. Have a wonderful day.

May 16, 2018

Excellent but I expected something different. I gave you such a good rating because I always have had good service. However, I was looking for how to use the icons on the display screen and how t More

by maranatha.TGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Angela, Allan
May 18, 2018 -

Wolfe Mazda responded

Wow! Thank you very much for the perfect score and outstanding review! We are overjoyed that you took the time to recognize our entire Wolfe Langley Mazda Team for the exceptional customer service they deliver you during your visits to our dealership. So glad that our Service Manager, Mike was able to assist you with the icons on your display. We love hearing how our Mazda Team always demonstrates their dedication to our clients by always going above and beyond with every interaction or request that comes their way. We will be sure to pass along your extremely kind words to our team. We concur we carry a great brand and we are very lucky to have such an amazing group of people at Wolfe! We are also very lucky to have such wonderful and loyal clients such as yourself. We value your business and look forward to serving you for many more years to come! We hope you have a great weekend.

May 07, 2018

Complete and Comprehensive Service They managed to schedule me in a week in advance, complete the service in reasonable timing and had the parts available on hand to resolve the issues More

by Devon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela
May 08, 2018 -

Wolfe Mazda responded

Thank you for the wonderful review, Devon. We are glad that booking a service appointment with us was convenient for you. Did you know you also have the option of booking a service appointment online too now!? We love hearing that our Service Department took care of our clients concerns in an efficiently manner. We value your business and thank you for choosing Wolfe Langley Mazda for your automotive needs. See you next time!

May 02, 2018

Urgent oil leak They got me in immediately, same day, for an urgent oil leak and were able to diagnose and fix by end of the day. They assisted me in an extremely sup More

by Kellyj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Higgins
May 04, 2018 -

Wolfe Mazda responded

Thank you so much for taking the time to share the experience you had at our dealership, Kellyj. So happy that our Wolfe Langley Mazda Service team was able to accommodate and assist you with your urgent and unexpected oil leak. We are extremely pleased to hear how our Service Advisor, Angela helped turn your traumatic and stressful morning around with her empathy, support and professionalism. Making our clients feel comfortable and at ease is very important to us. Once you come to Wolfe Auto Group you become a part of our family. We look forward to serving you for many more years to come. Take Care.

April 29, 2018

thank you to wolfe langley mazda for the best service i just want to thank all the staff in wolfe langley mazda for all their help and services i just bought the new car from them and i'm so happy with it More

by shabnam beauty lounge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
patrick curtis, trevor allen, holly runzer
Apr 30, 2018 -

Wolfe Mazda responded

Thank you for taking the time to share your feedback with us. We appreciate the perfect rating and the kind words. We will be sure to pass along your gratitude to our Wolfe Langley Mazda Sales Team. We value your business and congratulations on your new Mazda! We wish you many safe and happy journeys in your new car. Zoom Zoom!

April 28, 2018

Great Service A routine service is always hassel free right from the start at time of booking. The staff are very friendly, super accommodating and detailed in the More

by Alison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emma Lee
Apr 30, 2018 -

Wolfe Mazda responded

Thank you for the five stars and the phenomenal review, Alison! We are so pleased to hear that your service appointments are always hassle free from the time of booking to the time you get back on the road again, in your freshly washed car. Thank you for also recognizing our Wolfe Langley Mazda Service Team, Shuttle Driver and Service Coordinator for going above and beyond and always being thorough, friendly, professional and super accommodating. Glad you never feel pressured and are always happy with the results when you pick up your vehicle. We will be sure to pass along all your kind words to our team. Thank you so much for your business and for choosing our dealership for all your automotive needs. We look forward to having the opportunity to serve you again next time.

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