Wolfe Mazda
Surrey, BC
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668 Reviews of Wolfe Mazda
Efficient and speedy I was able to bring my car in to be repaired the same week I called in. I asked for it to be done by a certain time and it, was in fact, completed bef I was able to bring my car in to be repaired the same week I called in. I asked for it to be done by a certain time and it, was in fact, completed before that time. The staff are always friendly, helpful, informative, and I appreciate the call back. More
Always an up sell This dealership is always on the prowl to up sell you on services. There is always something to fix or will be. For instance I just had the rear bra This dealership is always on the prowl to up sell you on services. There is always something to fix or will be. For instance I just had the rear brakes done 1 month ago and now there is only 3% left. I'm not that heavy on the brakes and rarely drive more than 50 km per weak. It's always the same service person alos. More
Consistently great! I have yet to be disappointed by Langley Mazda. From day one when I drove my car off the lot, they have ensured that my car continues to be in working I have yet to be disappointed by Langley Mazda. From day one when I drove my car off the lot, they have ensured that my car continues to be in working order in the fastest time possible and with the friendliest service I’ve witnessed. I highly recommend them! More
Great service department The servcie was quick, car was washed when ready. They dropped me off at the mall then called when it was ready to go, picked me back up at the mall. The servcie was quick, car was washed when ready. They dropped me off at the mall then called when it was ready to go, picked me back up at the mall. More
After the purchase All the learning/questions come after buying your car. Attending the Car Clinic allowed new owners to get to know the team that services you and your All the learning/questions come after buying your car. Attending the Car Clinic allowed new owners to get to know the team that services you and your new car. In an informal gathering at the service bay, we got new info about our vehicles and answered questions that come about after driving your new car for awhile. Recommend this service be kept up for future buyerd More
Excellent but I expected something different. I gave you such a good rating because I always have had good service. However, I was looking for how to use the icons on the display screen and how t I gave you such a good rating because I always have had good service. However, I was looking for how to use the icons on the display screen and how to use them to the optimum as opposed to what we were shown. What we were shown was excellent but I was looking for something else. Everyone who had a presentation did a wonderful job and they showed how dedicated they are to their customers. I did tell Mike what I was looking for and he told me to come in between 1-3 PM Tuesday to Friday and he would answer my questions that I have. This to me is EXCELLENT customer service. I have nothing but good things to say about your service department from Mike, Allan, and Angela have been extremely helpful and absolutely wonderful in dealing with me. Amber this also goes to the group of ladies that work in your department. In fact I find that the whole staff from the receptionist to Patrick have been absolutely wonderful. I could not have picked a better manufacturer Mazda and I could not have picked a better dealership to deal with. More
Complete and Comprehensive Service They managed to schedule me in a week in advance, complete the service in reasonable timing and had the parts available on hand to resolve the issues They managed to schedule me in a week in advance, complete the service in reasonable timing and had the parts available on hand to resolve the issues I had. More
Urgent oil leak They got me in immediately, same day, for an urgent oil leak and were able to diagnose and fix by end of the day. They assisted me in an extremely sup They got me in immediately, same day, for an urgent oil leak and were able to diagnose and fix by end of the day. They assisted me in an extremely supportive professional manner and made me feel well looked after, following a traumatic morning break down. They responded well above my expectations. I never heard 'no' or 'we can't' from the service call operator to Angela the service advisor. They were there to help me and support my situation. Great work everyone at Wolfe Langley Mazda. I will definitely be using them for regular servicing for now on. More
thank you to wolfe langley mazda for the best service i just want to thank all the staff in wolfe langley mazda for all their help and services i just bought the new car from them and i'm so happy with it i just want to thank all the staff in wolfe langley mazda for all their help and services i just bought the new car from them and i'm so happy with it More
Great Service A routine service is always hassel free right from the start at time of booking. The staff are very friendly, super accommodating and detailed in the A routine service is always hassel free right from the start at time of booking. The staff are very friendly, super accommodating and detailed in their communicating. I never feel presasured and am always very happy with the results when I pick up my car. The service booking rep. was noticeably friendly, the shuttle driver was professional and prompt and the service agent was detailed in the explanation of what my vehicle needed at pick up. My car was also treated to a good clean which was a nice treat to discover at pick up time. I will return for this above and beyond customer service. Thanks Mazda Langley. Alison More