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Wolfe Mazda

Surrey, BC

4.3
670 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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670 Reviews of Wolfe Mazda

September 26, 2018

Standard car oil change and tire rotation Front desk service people very helpful, curtious and like to spend a little more time getting to know you. Service department spent the time to wash t More

by SeAnb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None
Sep 27, 2018 -

Wolfe Mazda responded

Thank you for sharing your feedback with us. We appreciate the time you took to acknowledge our Wolfe Langley Mazda Service Team for being courteous, personable and helpful. It’s so nice to hear that you loved the complimentary car wash and vacuum that we provide with every service at our dealership. We value your business and look forward to working with you again soon.

September 24, 2018

Great service center Always fast and friendly. Didn't try to sell me things I didn't need. Walked through the report with me so that I knew exactly what was done and what More

by Meganpwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Sep 27, 2018 -

Wolfe Mazda responded

Thank you for the perfect rating and for sharing your experiences with us, Meganpwood. We couldn’t be happier that Alan and our Wolfe Langley Mazda Service Team consistently provide you with efficient, friendly customer service and always explain the maintenance completed on your vehicle thoroughly. Our goal is 100% customer satisfaction and it looks like we achieved that goal with you. Thank you so much for choosing our dealership for all your automotive needs. Your business is truly appreciated. See you next time.

September 24, 2018

Professional courteous place to do business Answered my questions with knowledgeable answers and really knew their product. Went the extra mile to get me into my new unit . Went the extra mile t More

by Shawn604
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Palmer
Sep 27, 2018 -

Wolfe Mazda responded

Thank you so much for the kind words and perfect score, Shawn604! We are very happy to hear that you got exactly what you wanted out of your car-buying experience with us, at Wolfe Langley Mazda. Thank you for acknowledging our Sales and Leasing Consultant, Darin Palmer and our Mazda Team for being knowledgeable and going the extra mile to ensure you were well taken care of. We value your business and look forward to continuing our relationship when you come in for your first regular maintenance appointment. We wish you safe travels in your new ride! Have a great day.

September 24, 2018

Just right They were amazing - took some time to get through the process and there was a delay in getting a part in - I was happy with the service and the vehicl More

by 123456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Sep 27, 2018 -

Wolfe Mazda responded

Thank you for sharing your candid feedback with us, 123456. We apologize if the process took a bit longer than expected. It is so wonderful to hear that you were happy with the customer service our Sales and Leasing Consultant, John Barrand provided you and that you are happy with your purchase! Thank you for your business and congratulations on your new car! We wish you many happy miles in it!

September 24, 2018

Excellent Service As Always Best dealership I have ever dealt with. Have purchased 4 Mazda's from Wolfe and their sales, service and parts department are excellent everytime I g More

by jskamoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Sandford
Sep 27, 2018 -

Wolfe Mazda responded

Wow! Thank you for the perfect score and the outstanding review, jskamoh. We couldn’t be happier to hear that Wolfe Langley Mazda is the best dealership that you have ever dealt with. Thank you for recognizing our Sales, Service and Parts Department for always providing you with exceptional customer service. We sincerely appreciate your business and loyalty to our dealership. We look forward to working with you for many more years to come! See you next time!

September 20, 2018

Informative, non-aggressive salesperson (John). John went the extra mile to provide us with information on the Mazda CX-5 that we were interested in without being aggressive nor pushy. He was friend More

by Redcincy2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barrand and Nate Graf
Sep 25, 2018 -

Wolfe Mazda responded

Thank you for sharing your feedback with us, Redcincy2018. We are happy to hear that you got exactly what you wanted out of your car-buying experience here at Wolfe Langley Mazda! Our client’s comfort during the vehicle purchasing process is our priority. It’s great that you had the opportunity to experience that first-hand when you were dealing with our amazing Sales and Leasing Consultant, John Barrand. Thank you for recognizing John for being friendly, knowledgeable, focused and honest with you. We will be sure to pass along your kind and thoughtful words to him. Thank you for your business and congratulations on your new Mazda CX-5! We wish you many safe travels in your new car and look forward to seeing you again soon!

September 19, 2018

Amazing service Had a great visit and service at Wolfe Langley Mazda, my car was serviced with great care and caution taken, and the staff was very friendly and kind. More

by Camf122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mat Sanford, Mike Paulokangas, Alan Eeg, Codye Thomson
Sep 20, 2018 -

Wolfe Mazda responded

Thank you for the perfect score and for taking the time to share your wonderful experience at our dealership. We strive for 100% customer satisfaction and it looks like we achieved that goal with you! So glad our Wolfe Langley Mazda Service Team took great care of both you and your car! Thank you for giving us the opportunity to work with you. We value your business and we hope we can serve you for years to come.

September 18, 2018

This place is great! The service team is always helpful and does a thorough job in inspecting my car. They make recommendations for the best maintenance of my vehicle. More

by RainRC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 19, 2018 -

Wolfe Mazda responded

We are happy to hear your feedback, RainRC. Thank you for taking the time to share it with us. It is so nice that you recognized our Wolfe Langley Mazda Service team for always being so helpful and thorough with your vehicle maintenance. Our clients safety is important to us, glad you value their recommendations. Thank you for choosing our dealership for all your automotive needs. See you next time.

September 17, 2018

Great service, poor carwash I only ever take my Mazda to get serviced at this dealership. The work is always done in a timely manner, and the staff are professional and patient, More

by MattWyse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Sep 19, 2018 -

Wolfe Mazda responded

Thank you very much for the 5 star rating and for sharing your honest feedback with us as it allows us to improve. We apologize for the poor car washes that you have received recently. We will be sure to follow up with our Service Lot Attendants regarding your concerns. Thank you for recognizing our Service Team for always being efficient, professional, patient and thorough. We will be sure to pass along your thoughtful comments to them. Your business and loyalty is valued, MattWyse. Thank you for giving us the opportunity to work with you. See you next time.

September 17, 2018

Appointment executed as promised. Had 72K service done with new front brakes. Service was timely and work was completed as per car pick up request. The service at Wolfe typically meets More

by Christian P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven and Ema-Lee
Sep 19, 2018 -

Wolfe Mazda responded

Thank you for taking the time to rate your experiences at our dealership and share your feedback with us, Christian. We appreciate you acknowledging our Service coordinator Ema-Lee and our Wolfe Langley Mazda Service Team for consistently providing you with efficient and great customer service. We value your business and look forward to the opportunity of serving you again soon. Have a wonderful day.

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