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Wolfe Mazda

Surrey, BC

4.3
670 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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670 Reviews of Wolfe Mazda

June 08, 2020

Service and quality of customer service is top notch! They had it all done in time and all updates needed were relayed to myself when I arrived to pick up. More

by Jyles19
Recommend Dealer
Yes
Employees Worked With
Craig
Jun 11, 2020 -

Wolfe Mazda responded

We appreciate the perfect rating, Jyles19! We could not be happier hearing that our Wolfe Langley Mazda Service Team provided you with efficient, thorough and overall top-notch customer service, during your recent vehicle maintenance appointment. We strive for customer experience like this, and could not be more pleased. Thank you very much for giving us the opportunity to work with you. See you next time!

June 07, 2020

Very satisfactory service. Excellent customer care. Details well explained. Car was returned after thorough wash outside. Car was also vacuum cleaned inside. Thank you a Wolfe Mazda service team More

by Ben
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jun 10, 2020 -

Wolfe Mazda responded

We appreciate the time you took out of your day to applaud our Wolfe Langley Mazda Service team for the great customer service they provided you during your recent visit. They will pleased to see your feedback. So glad that you were also happy with the complimentary car wash and vacuum we offer with every servicing. Thank you for choosing our dealership for all of your automotive needs. We look forward to serving you again soon, Ben.

June 05, 2020

The dealership was very organized clean and very friendly, with corona protocols in place. My car was done in a timely manner. Came back clean washed and vacuumed. More

by Frkfam
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 09, 2020 -

Wolfe Mazda responded

We are incredibly grateful that you took the time to leave us this wonderful review. So glad your vehicle servicing was completed in a timely manner and returned to you washed and vacuumed to your liking. Thank you for recognizing the precautionary measures we have implemented for COVID-19 at our Wolfe Langley Mazda dealership. The health and safety of our clients and employees is extremely important to us. We value your business and we look forward to serving you again soon. Take care and stay safe.

June 05, 2020

Explanation was detailed and concise about cost and duration... The vehicle had been serviced at this location for nearly 5 years... would recommend to my family and friends the positive experience More

by Cx5
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 09, 2020 -

Wolfe Mazda responded

Thanks for leaving us such a wonderful review. We are extremely happy that you love the customer service you received from our Wolfe Langley Mazda Service Department. Our dedicated team members will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Recommending us to others is one of the best compliments we could ask for. We sincerely value your business over the past 5 years and we look forward to working with you for many more years to come. Take care.

June 05, 2020

Wolfe Mazda Langley This is my second vehicle I have bought through Wolfe Mazda and once again I was extremely satisfied with my purchase and my experience! I worked with More

by ashley.v
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Trevor
Jun 09, 2020 -

Wolfe Mazda responded

Thank you for the five star review and a huge congratulations on your new Mazda CX-5, Ashley! We truly appreciate the time you took to praise our Sales Consultant, Mike for being so knowledgeable and for making you feel comfortable during your entire vehicle purchasing process. We have implemented numerous processes during this unprecedented time, as our clients safety is of utmost importance to us. So glad you recognized that while working with Mike. We appreciate your business and loyalty to our dealership. We look forward to serving you for many more years to come and we hope you enjoy the beauty and comfort of your second Mazda! Zoom Zoom

May 30, 2020

Quick and efficient Excellent service, helpful, happy with product. Polite salesmen and managers. Learned a lot about cars and finance/leasing process. I would return aga More

by drtharvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Allen, Mike Groves
Jun 08, 2020 -

Wolfe Mazda responded

Hearing that you had excellent customer service at our Wolfe Langley Mazda dealership is the best thing we could hope for! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. it’s so nice to hear that Mike and Trevor helped to make your vehicle purchasing process experience such a positive and efficient one. We concur, they are both very polite, knowledgeable and helpful. Thank you for your business and congratulations on your new Mazda. drtharvey! We hope your new car takes you to new places and opens up the windows to new opportunities. Enjoy!

May 29, 2020

Was very happy with the sale, didn’t feel pressured. Ryen was very professional and helpful. Everybody was very friendly. My only complaint was not being told to bring a bank draft and when I calle More

by Sandra.sagert
Recommend Dealer
Yes
Employees Worked With
Ryen, 2 different finance people, can’t remember the names
May 29, 2020 -

Wolfe Mazda responded

Thank for taking the time to share your feedback with us, Sandra. We appreciate the time you took to recognize our Sales Consultant, Ryen and our Wolfe Langley Mazda Sales Team for being professional, helpful and friendly during your vehicle purchasing process. We sincerely apologize for any miscommunication regarding the bank draft. Glad that overall you were happy with your experience and you would choose our dealership to purchase your next vehicle too. Congratulations on your new Mazda. We hope you enjoy every mile. Take care.

May 21, 2020

Bought my second car from this dealership. Both experiences were beyond excellent! The whole team is super friendly and helpful. Ryen Spooner was exceptionally helpful and friendly. Really felt lik More

by Brennan Way
Recommend Dealer
Yes
Employees Worked With
Ryen spooner, Holly, Trevor Allen
May 25, 2020 -

Wolfe Mazda responded

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We couldn’t be happier to hear that you have had not one, but two exceptional experiences purchasing a vehicle at our Wolfe Langley Mazda Dealership. We appreciate the time you took out of your day to recognize Ryen and our Sales Team for being so friendly and helpful during your recent visit. We concur, Ryen is a true asset to our team and he truly goes the extra mile to ensure our clients have an positive experience. Congratulations on your dream car, Brennan! We hope you enjoy every mile and we look forward to working with you for many more years to come. See you next time.

May 15, 2020

Pruchased new car from his dealership Very Happy with my purchase and the process. I am very happy with how I was treated by the salesman and would recommend other to ask for him More

by gerrycast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gurtej Dhillon
May 15, 2020 -

Wolfe Mazda responded

Thank you for your wonderful feedback, gerrycast. We appreciate the time you took acknowledge our Sales Consultant, Gurtej for treating you so well during your vehicle purchasing process at our dealership. Your recommendation to others means a lot to us. Thank for that and thank you for your business. We hope you are enjoying your new car! See you next time.

May 05, 2020

everything went as explained we have dealt with the dealership since purchasing the vehicle and have never had any problems with staff or what has been done with car. More

by lmpeters53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
May 08, 2020 -

Wolfe Mazda responded

Thank you for your thoughtful review and for allowing us to earn your business, impeters53. We also thank you for choosing and trusting Wolfe Langley Mazda for all of your automotive needs. We look forward to working with you for many more years to come. Take care.

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