Wolfe Mazda

Brought our Mazda 2019 CX-5 for servicing on Friday Aug 28 from West Kelowna. Service was to include oil change and tire rotation, fluid checks, etc. The work order did not state that the tires were rota 28 from West Kelowna. Service was to include oil change and tire rotation, fluid checks, etc. The work order did not state that the tires were rotated after the work was complete however it did state what tasks were completed, tire rotation not being one of them adding to the confusion. When I queried the service staff about it, I was told that since I paid the higher price, that they were rotated which is not the answer I wanted to hear. No idea of really knowing without confirming with the actual mechanic who did the work. That would of been my preference and is why I rated the quality of work average down below. On a positive note, I did find all the service staff friendly and courteous especially the service manager but I'm not sure of any benefits of coming in from out of town for future servicing. More

Great service Alan took great care of me and my car. Great service Alan took great care of me and my car. Service was fast, convenient and I got some great tips about a new app and already using it. Great service Alan took great care of me and my car. Service was fast, convenient and I got some great tips about a new app and already using it. More

It was awersome dealing with them..great service and great customer care.defintely will go back there..evertlything was on time..great aewrsome..wonderful...excellent great customer care.defintely will go back there..evertlything was on time..great aewrsome..wonderful...excellent More

We were in New West when we lost our power steering Friday at 5 PM. They said have it towed . We call BCAA Sat. morning Allan called told me the problem . Offered us a loner car . Called us when it w Friday at 5 PM. They said have it towed . We call BCAA Sat. morning Allan called told me the problem . Offered us a loner car . Called us when it was repaired . Perfect. More

CX5 was serviced today. The service advisor, Alan EEG was his usual self, very friendly, explained the Scheduled service in detail. He called me a couple of times to see if I wanted other work done. He is pr his usual self, very friendly, explained the Scheduled service in detail. He called me a couple of times to see if I wanted other work done. He is professional and detailed. My only complaint is that my car was not washed. Kudos to Alan Egg 👍 Dianne More

Very professional sales and delivery staff. I found them friendly and helpful. The vehicle was accurately advertised and the price negotiation was not aggressive in any way friendly and helpful. The vehicle was accurately advertised and the price negotiation was not aggressive in any way More

I’ve going to Wolfe since I got my 2015 3 sportStaffs I’ve going to Wolfe since I got my 2015 3 sport Staffs are great, always eager to help and always friendly My service advisor is the best I’ve going to Wolfe since I got my 2015 3 sport Staffs are great, always eager to help and always friendly My service advisor is the best More

Very helpful staff. Great customer care. Purchased my second car from them and Overall I am very happy. Definitely I am going to refer my friends. Keep it up!! second car from them and Overall I am very happy. Definitely I am going to refer my friends. Keep it up!! More

Excellent communication and attention to my concerns. Bought my Mazda CX 30 end of February 2020 and barely drove it for 6 months during COVID pandemic. Sales person reviewed features, settings, technol Bought my Mazda CX 30 end of February 2020 and barely drove it for 6 months during COVID pandemic. Sales person reviewed features, settings, technology and how tos. Service dealt with a brakes caliper recall fix and a couple of glitches fixed, pending or clarified. Speedy, helpful, caring& professional. Car returned with wash and sanatized re Covid provolones! Thanks! More

Great experience purchasing a new vehicle Came from out of town to look at a specific vehicle I had seen online. Ended up spending the whole day at the dealership, test drove multiple options Came from out of town to look at a specific vehicle I had seen online. Ended up spending the whole day at the dealership, test drove multiple options, and eventually chose the right one for me in a colour that was unavailable on the lot at the time; dealership was able to bring in the exact one I wanted within that week. Good service from sales to financing - picked the car up the following weekend with all the extras I had requested installed/completed. All in all it was a great experience and I absolutely love, love, love my new car. More