Back

Wolfe Mazda

Surrey, BC

4.3
670 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

Directions

By Type

670 Reviews of Wolfe Mazda

September 08, 2020

I had my vehicle serviced at this dealership and the service is awesome. Great staff and always makes you feel important. We own 2 vehicles from this Dealership. Awesome Sales and Service staff. More

by S Singh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Sep 08, 2020 -

Wolfe Mazda responded

Hearing that our Wolfe Langley Mazda Team always makes you feel important and always provides you with awesome customer service is wonderful to hear! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We appreciate the time you took to share your thoughtful review with us. Our team will love seeing your comments. Thank you for choosing our dealership for all of your automotive needs. We look forward to your next visit, S. Singh.

September 02, 2020

They always treat me so well, especially Mike, Steve and Mark. Many know me by name after 12 years of going in, they always keep me in the loop as to what’s happening, and are always quick and reliable. I’l More

by allison.rachel87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Mark
Sep 04, 2020 -

Wolfe Mazda responded

Wow! Thank you much for the thoughtful review and the 12 years of loyalty to our dealership, allison.rachel87. We are striving to ensure that everyone who visits us receives the same great customer service. We appreciate the time you took to praise Mike, Steve, Marc and the rest of our Service Team for always being informative, efficient and reliable. They will be extremely happy to see your kind comments. We truly value your business and look forward to serving you for many more years to come. Thank you for choosing Wolfe Langley Mazda for all of your automotive needs.

September 01, 2020

Brought our Mazda 2019 CX-5 for servicing on Friday Aug 28 from West Kelowna. Service was to include oil change and tire rotation, fluid checks, etc. The work order did not state that the tires were rota More

by joeandrita26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Eeg
Sep 01, 2020 -

Wolfe Mazda responded

We appreciate you coming all the way from West Kelowna for your servicing, joeandrita26. Thank you for taking the time to share your feedback and concerns with us. We sincerely apologize for any miscommunication that is not typical for our service team, as they are known to be very thorough. Your business is very important to us. If you are open to discussing this issue in further detail, please contact our Group General Manager, Marc Livingstone at 604-534-0181 so we can clarify details of the billing and hopefully regain your trust in us . Thank you for also taking the time to let us know how friendly and courteous our Service Team was during your recent visit. We look forward to speaking with you soon and hopefully working with again in the future.

August 31, 2020

Great service Alan took great care of me and my car. Great service Alan took great care of me and my car. Service was fast, convenient and I got some great tips about a new app and already using it. More

by darlenechic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Sep 01, 2020 -

Wolfe Mazda responded

Thank you for your thoughtful five star review, darlenechic! So glad that our Wolfe Langley Mazda Service Advisor, Alan provided you with some useful tips for a new app and took such great care of you and your Mazda during your recent visit. It is truly rewarding to see your comments as we strive for customer experiences like yours. We truly value your business and look forward to working with you again soon. Take care.

August 25, 2020

It was awersome dealing with them..great service and great customer care.defintely will go back there..evertlything was on time..great aewrsome..wonderful...excellent More

by Jeromefrancois
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot
Aug 27, 2020 -

Wolfe Mazda responded

Thank you so much for the perfect rating. We are incredibly grateful that you took the time to let us know that our Wolfe Langley Mazda Team provided you with awesome, wonderful and overall exceptional customer service during your recent visit. We are pleased to hear that it was an experience that will want to return to our dealership. We look forward to continuing our relationship for years to come, Jeromefrancois. Take care.

August 24, 2020

We were in New West when we lost our power steering Friday at 5 PM. They said have it towed . We call BCAA Sat. morning Allan called told me the problem . Offered us a loner car . Called us when it w More

by buddyis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan
Aug 25, 2020 -

Wolfe Mazda responded

We are incredibly grateful that you took the time to share your experience with us, buddyis. Alan is fantastic and he truly cares about our clients. He will be extremely pleased to see your kind comments. We are so glad that he was able to provide you with a loaner while our Service Team repaired your vehicle. Our team is always here to help. Please let us know if there is anything else we can do for you. Take care.

August 22, 2020

CX5 was serviced today. The service advisor, Alan EEG was his usual self, very friendly, explained the Scheduled service in detail. He called me a couple of times to see if I wanted other work done. He is pr More

by Dianne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Egg
Aug 25, 2020 -

Wolfe Mazda responded

Thank you so much for the taking the time to share your thoughts and feedback with us, Dianne. We apologize if we missed the complimentary carwash that we offer with each servicing. Please feel free to contact our Service Manager, Mike at 604-534-0181 and he will arrange to have your CX-5 washed for you. Thank you for praising our Service Advisor, Alan for always being friendly, professional and thorough when you visit us. We value your business and look forward to serving you again soon. Take care.

August 21, 2020

Very professional sales and delivery staff. I found them friendly and helpful. The vehicle was accurately advertised and the price negotiation was not aggressive in any way More

by jason S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barrand
Aug 25, 2020 -

Wolfe Mazda responded

It’s a pleasure to see that your experience at our dealership has earned us a five star rating. We strive for customer experiences like this. Thank you for taking the time to acknowledge our Sales Consultant, John and the rest of our Wolfe Langley Mazda Sales Team for being professional, friendly and helpful during your vehicle purchasing process. Congratulations on your new Mazda. We hope you enjoy every mile! Please let us know if there is anything else we can assist you with, Jason.

August 20, 2020

I’ve going to Wolfe since I got my 2015 3 sportStaffs I’ve going to Wolfe since I got my 2015 3 sport Staffs are great, always eager to help and always friendly My service advisor is the best More

by Happy dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Aug 25, 2020 -

Wolfe Mazda responded

We’re happy that you’re happy! Thank you so much for sharing your feedback with us. We appreciate the time you took to acknowledge our Service Advisor, Alan and our entire Wolfe Langley Mazda Service team for always being friendly, helpful and providing you with overall great customer service. We truly value your business and loyalty over the years. We look forward to serving you for many more years to come, Happy dad! See you next time.

August 19, 2020

Very helpful staff. Great customer care. Purchased my second car from them and Overall I am very happy. Definitely I am going to refer my friends. Keep it up!! More

by indrajit mukherji
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane and Gurtej
Aug 23, 2020 -

Wolfe Mazda responded

Thank you so much for letting us know about the wonderful car buying experience that our helpful Wolfe Langley Mazda Sales team provided you. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We are also glad that it was one that made you recommend our dealership to your friends. We couldn’t ask for a nicer compliment. Congratulations and safe travels in your second new Mazda, Indrajit. We appreciate your business and look forward to your next visit. Take care

...
34
...