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Wolfe Mazda

Surrey, BC

4.3
670 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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670 Reviews of Wolfe Mazda

May 20, 2021

Excellent Customer Service. Vehicle went in on time and was ready to go at the stated time. Service was explained really well. Facility is Uber clean and very Covid friendly. More

by KW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benzoiod
May 21, 2021 -

Wolfe Mazda responded

We appreciate the time you took out of your day to let us know how efficient and thorough our Wolfe Langley Mazda Service Department was during your recent visit. We are also very pleased to hear that you approve of the extra precautionary measure we have implemented for Covid-19. Our client’s comfort and safety is very important to us, KW. Thank you for your business. We look forward to working with you again soon.

May 19, 2021

Honestly, everytime I come to get my Mazda repaired it always the absolute best experience. I had an issue that no one believed me I had. Felt like I was going crazy with the noise. The service team not o More

by Anastasiia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
May 20, 2021 -

Wolfe Mazda responded

Wow! We couldn’t ask for nicer feedback, Anatasiia! Thank you so much for taking the time to share the recent experience you had with our Wolfe Mazda Service Team. So glad our team was able to locate and repair what was causing the noise in your vehicle. We will be sure to let them know how relieved and grateful you were with their kind, patient, honest and supportive customer service. They will be so thrilled to hear it. We truly appreciate your business and we are here for you anytime. We look forward to working with you for many more years to come.

May 18, 2021

The staff are very nice and friendly.they appreciate and value every clients time.they have sitting arrangement with proper distance from each client for covid precaution. More

by alavajayr150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
May 19, 2021 -

Wolfe Mazda responded

Thank you so much for the perfect rating, alavajayr150. We appreciate the time you took to acknowledge our Wolfe Langley Mazda Team for their friendly customer service during your recent visit. We are also incredibly grateful that you took notice of the adjustments and protocols we have implemented to keep our clients safe during this pandemic. Our community’s health and wellness is important to us. We value your business and look forward to working with you again soon. Take care.

May 16, 2021

Totally disappointed with the service, called the service provider one day before visiting store to check whether they have red mazda series 3. When went there, discussed about the pricing and financing, tes More

by Akhil Vijayan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason cook
May 19, 2021 -

Wolfe Mazda responded

Thank you for your review, all feedback is important to us and we’re sorry to hear that you had a frustrating experience at our dealership, Akhil. Your situation is far from our usual high standards. We would like to discuss your visit in further detail with you. Please do not hesitate to contact our Director of Sales, Patrick Curtis at 604-534-0181. We look forward to hearing from you and hopefully re-gain your trust in us.

May 14, 2021

Great experience! Mani and Chase were super helpful. We also loved working with Jerry. Everything about this dealership was positive, from the moment we walked in, till we drove away with our vehicle. Defi More

by zak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mani, Chase, Jerry
May 19, 2021 -

Wolfe Mazda responded

Thank you so much for your 5-star review, Zak! We will share your kind feedback with our Wolfe Langley Mazda Sales Team to let them know how much you appreciated their friendly customer service and to keep up the amazing work. Congratulations on your new purchase and thank you for your business. We hope you are enjoying every mile in your new car! Enjoy.

May 13, 2021

Extremely positive buying experience.Jessie was very Extremely positive buying experience. Jessie was very genuine and made us feel valued as clients. Answered all of our questions and explained all the More

by Lauriekehler19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Olson
May 19, 2021 -

Wolfe Mazda responded

Thank you so much for your feedback, Lauriekehler19. Hearing that our Wolfe Langley Mazda Sales Consultant, Jesse made your car-buying experience an extremely positive one, with his genuine, thorough and exceptional customer service is the best thing we could hope for. We will be sure to share your kind words with Jesse. We value your business and look forward to your next visit. Enjoy your new purchase!

May 11, 2021

Awesome service they met all my needs and it felt like a family oriented place. My wife and I went to many different locations to find something that was suitable for all our needs. Mazda Langley met all of More

by Troytomamusic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
May 11, 2021 -

Wolfe Mazda responded

Thank you so much for your business and 5-star review, Troytomamusic! So glad that we were able to address your vehicle purchasing needs and place you and your wife in a car that best suited your lifestyle. We appreciate you choosing our dealership as we recognize that you had many different dealers to choose from. We will be sure to share your awesome feedback with our Wolfe Langley Mazda Sales Team to let them know to keep up the amazing work. Welcome to the Wolfe Auto Group Family and please come back and see us again soon!

May 04, 2021

This is my 3rd deal with Wolfe mazda I am Very strongly recommended Wolfe mazda Specially Jhon make very smoothly trade deal with good return. Everyone follow health and saftey Rules and regulations. More

by Manish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JHON
May 04, 2021 -

Wolfe Mazda responded

Thank you so much for this wonderful review, Manish. We appreciate the time you took out of your day to let us know how easy and comfortable our Sales Consultant, John made your vehicle trade in and purchasing process. Our client’s health and safety is extremely important to us during these unprecedented times, so we truly appreciate you taking notice of the Covid-19 protocols we have implemented. Thank you for your kinds words, loyalty and business over the years. We hope to work with you for many more years to come.

April 28, 2021

Excellent experience! They worked with me to get my new car ready for pick up that same day. Everyone from sales, the management and finance was super friendly and helpful. Highly recommend! More

by Bette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gurtej Dhillion and Nate Graf
Apr 30, 2021 -

Wolfe Mazda responded

Thank you for the outstanding five star review, Bette! Congratulations on your new Mazda! We welcome you to the Wolfe Auto Group Family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. We will make sure that Gurtej and our entire Wolfe Mazda Sales Team knows just how pleased you were with their friendly helpful and extremely efficient customer service. Clients recommending our dealership to their friends and family is one of the best compliments we could ask for. Thank you for that and we sincerely hope you enjoy every mile in your new car! See you next time.

April 27, 2021

My visit to drop off my vehicle for service was ok. I find the fellow whom deals with the customers not the friendliest chap. I have experienced exceptional service with my last vehicle and dealership. More

by RHeer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Eeg
Apr 30, 2021 -

Wolfe Mazda responded

RHeer, thank you for taking the time to share your thoughts with us. We would like to apologize for your recent experience with our service department. The situation you’ve described is not typical for our dealership. Your business and happiness is very important to us. If you wish to discussing your experience in further detail, please contact our Group General Manager, Marc Livingstone at 604-534-0181 at your earliest convenience. Thank you for bringing this to our attention and we look forward to speaking with you soon.

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