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Wolfe GMC Buick - Service Center

Edmonton, AB

4.5
442 Reviews

442 Reviews of Wolfe GMC Buick - Service Center

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April 24, 2014

Outstanding Service Can't thank Western GMC enough for the outstanding service we received. They were friendly, efficient and went out of their way to help accomodate us More

by r.buick
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Cameron
Apr 25, 2014 -

Wolfe GMC Buick responded

Thank you for writing about your visit with us! I am happy to hear that our team was able to provide you with the outstanding service we strive to deliver to each of our guests. We appreciate your business and look forward to serving you again! Also, be sure to check us out on Twitter and Facebook for dealer news and specials.  Best regards, Don Fricker Service Manager 780-486-3333

April 17, 2014

Sue in service Always a pleasure to deal with Sue and Micheal in the service department, We bought our 2008 Torrent at Western and have only had to come in for a few More

by scojoegauthier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Cameron
Apr 17, 2014 -

Wolfe GMC Buick responded

We truly appreciate you taking the time to leave us this great feedback! We strive to provide exceptional customer service in all aspects of our dealership, and I'm glad to hear Sue and Michael took such great care of you. Thank you for your loyal business and we look forward to seeing you again in the future! In the meantime, follow us on Facebook and Twitter to stay current on our latest news and special offers. Best regards, Don Fricker Service Manager 780-486-3333

April 17, 2014

Excellent Service I was looking for a quote on a battery for 2006 1500 Sierra and Toni was very helpful in getting the quote as well as securing the manufacturer as wel More

by mrorange
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 18, 2014 -

Wolfe GMC Buick responded

Thanks for the great review! Our team works hard to provide professional and efficient service, and I'm glad that your experience with Toni supports that. Please keep us updated how we can serve you again in the future! Also, find us on Facebook and Twitter to stay connected with dealer news and specials. Best regards, Don Fricker Service Manager 780-486-3333

April 14, 2014

Never had a complaint Have been getting services here for nearly a year. We put on lots of miles on our trucks and the fine folks at Western have always been able to 1) fi More

by htk1974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 16, 2014 -

Wolfe GMC Buick responded

Thank you for taking the time to write this fantastic review! Our entire team is committed to providing top-notch customer service, and Im thrilled this commitment has been made evident to you during your many visits. We greatly appreciate your loyalty to our dealership! Please keep us updated if theres anything else we can do for you. Also, be sure to stay connected with us between visits on Facebook and Twitter. Kind regards, Doug Airey General Manager 780-486-3333

April 09, 2014

Customer service Susan Cook is absoutely amazing! She was so helpful in assisting me with my concerns that I have. I have a Saturn Ion that is on the recall list. I More

by cjweb
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Susan Cook
Apr 16, 2014 -

Wolfe GMC Buick responded

Thank you for writing about your visit with us! I am happy to hear that Susan was able to provide you with the outstanding customer service we strive to deliver to each of our guests. I'll be sure to pass along your compliments to her and to Tara as well. We value our customers and we look forward to seeing you on your next visit. Also, be sure to stay connected with us on Facebook and Twitter. Kind regards, Don Fricker Service Manager 780-486-3333

March 27, 2014

Total Convenience Dropped off vehicle at 7AM returned home by 7:39AM was able to continue my day without interruption. The courtesy driver picked me up 10 min. after I More

by BCRS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Thatcher (Shuttle Service), Sue Cameron
Apr 16, 2014 -

Wolfe GMC Buick responded

Thank you so much for taking the time to provide such great feedback, Brian! It's our pleasure to provide a friendly and top quality service for all of our customers, and I am extremely happy to hear that your experience with us was so positive. I'll be certain to pass along your compliments to Sue and Craig as well. Please don't hesitate to contact us if you have any further questions or needs. Be sure to check us out on Twitter and Facebook for dealer news and specials. Kind regards, Don Fricker Service Manager 780-486-3333

March 19, 2014

My wife and I can't say enough good things about the service we've received at Western GMC. All the service employees that we have come into contact with have been very approachable and helpful, as wel More

by justin4995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Cameron, Cindy Smith
Apr 16, 2014 -

Wolfe GMC Buick responded

Justin, thank you for writing about your visit with us! I am happy to hear that our team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We really appreciate this feedback, and I'll be certain to share it to Cindy and Sue and with the rest of the staff. Please keep us updated if there's anything else we can do for you! Also, visit us on Facebook and Twitter for dealer updates and specials. Best regards, Don Fricker Service Manager 780-486-3333

March 15, 2014

Brought my GMC Diesel in for some major TLC and repairs. Tara Sherman made my experience in the service department very pleasant. Her outgoing personality and people skills made my visit less stressful. Aft More

by Searea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 16, 2014 -

Wolfe GMC Buick responded

Thanks so much for the nice review! I am happy to hear that you were so pleased with the service you received during your recent visit. Tara is a key component of our team here at Western GMC Buick, and she will be glad to know about your experience. We hope that you will continue to come to us for any of your automotive needs. In the meantime, follow us on Facebook and Twitter to stay current on our latest news and special offers. Best regards, Don Fricker Service Manager 780-486-3333

March 15, 2014

Booking was handled well, service advisor was very friendly and helpful in determining what recommended servicing to have done. Arranged for shuttle and called as soon as vehicle ready. Have not had a More

by floydo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Cameron
Apr 16, 2014 -

Wolfe GMC Buick responded

Thank you so much for taking the time to provide such great feedback. It's our pleasure to provide a friendly and top quality service for all of our customers, and I am extremely happy to hear that your experience with us was so positive. Please don't hesitate to contact us if you have any further questions or needs. Be sure to check us out on Twitter and Facebook for dealer news and specials. Best regards, Don Fricker Service Manager 780-486-3333

March 14, 2014

I have had nothing but an excellent experience with Rick Arnold in the parts department. He is friendly, helpful and a pleasure to deal with. I would recomend Rick to anyone looking for parts for their vehi More

by BBailey5
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Arnold
Apr 16, 2014 -

Wolfe GMC Buick responded

We would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that Rick was able to provide you with an excellent experience! We really appreciate this feedback and I'll be certain to share it with him. Thank you and please let us know if there's anything else we can do for you. Also, be sure to stay connected with us on Twitter and Facebook for dealer updates and specials. Best regards, Don Fricker Service Manager 780-486-3333

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