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Wolfe GMC Buick - Service Center

Edmonton, AB

4.5
442 Reviews

442 Reviews of Wolfe GMC Buick - Service Center

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November 16, 2015

Great experience getting Factory warranty issue repaired The employees are friendly, they listen to your concerns and they keep you informed. Sue was a great communicator and nice to deal with. She kept me More

by Gear Man
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Cameron, Cindy Smith
Dec 17, 2015 -

Wolfe GMC Buick responded

Thanks so much for this wonderful review of your experience with us! Sue is a wonderful asset to our team and we're pleased she could take what is usually a less than fun experience, and make it as painless as possible. Hope to see you back again soon! Don Fricker Service Manager 780-486-3333

October 07, 2015

Tire Change and 4G upgrade Snow tire change out of storage, 4G upgrade and Transfer case fluid change all handled quickly and with a 2 day booking notice. Thanks to Cindy for More

by Skyguy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sue Cameron, Cindy Smith
Dec 17, 2015 -

Wolfe GMC Buick responded

We're excited we got the chance to assist you in preparing for this winter with all the necessarily servicing and storage! We appreciated having you as our customer and we look forward to being your dealership of choice in the future. Don Fricker Service Manager 780-486-3333

October 05, 2015

Service with a smile! Oil change...IN & OUT...very professional..always a pleasure to deal with WESTERN GMC Friendly, knowledgeable staff... especially Cindy in service & More

by kelownabound
Recommend Dealer
Yes
Employees Worked With
Maria in customer service in the service department, Cindy Smith
Dec 17, 2015 -

Wolfe GMC Buick responded

Thanks for the kind words! We appreciated being your dealership of choice for your servicing needs and we're grateful you found our staff to be knowledgeable and fun to be around! Thanks for stopping in! Don Fricker Service Manager 780-486-3333

September 14, 2015

Excellent service in comparison to other dealerships in YEG Quick processing of vehicle during morning drop-off. Friendly and courteous service from Steve Hillerud. Addressed all of my concerns with the vehic More

by JP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 17, 2015 -

Wolfe GMC Buick responded

It's wonderful to hear your experience with our service team was a fast and courteous one! We look forward to seeing you back again soon and please, don't hesitate to give us a call if you need anything at all. Don Fricker Service Manager 780-486-3333

August 07, 2015

Friendly and efficient service Friendly and accommodating. Since this is my day to day work vehicle, it was important to be provided with a loaner vehicle for the day which was done More

by Maurice
Recommend Dealer
Yes
Employees Worked With
Sue Cameron
Aug 10, 2015 -

Wolfe GMC Buick responded

Thank you for taking the time to write this review, Maurice. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us again. Don Fricker Service Manager 780-486-3333

July 12, 2015

Top Notch Experience Just wanted to pass on Some Positive Feedback. I was in your Dealership last week, and had some warranty issues on my 2015 GMC 2500 Duramax, The Fri More

by Mike Swityk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chantal Geddes, Niels Jensen
Jul 21, 2015 -

Wolfe GMC Buick responded

Mike, your great feedback truly made our day. We all work incredibly hard to exemplify our commitment to customer care. I am glad that our team was able to show you what we strive to deliver and I am certain that they will be glad to hear how happy you are with the service you have received. We look forward to making sure that you enjoy your car for many years to come. Don Fricker Service Manager 780-486-3333

June 26, 2015

Simply wonderful The staff here are friendly, helpful, knowledgeable and pleasant. This was my first experience but it won't be my last. I will recommend this deale More

by Kane13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Cindy Smith
Jul 03, 2015 -

Wolfe GMC Buick responded

Thank you for sharing with us! I am happy to hear that our staff our friendly, helpful, knowledgeable and pleasant. Glad to hear that you had an excellent experience at the dealership. Thank you and we look forward to seeing you again! Best, Don Fricker Service Manager 780-486-3333  

May 19, 2015

Perfect Always great service and respect for my car. I have purchased multiple cars and have them all serviced at Western. More

by PontiacG8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alan Walker, Jamie Brandt, Sue Cameron, Brandon Holmes, Cindy Smith, Rick Arnold
May 20, 2015 -

Wolfe GMC Buick responded

Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. We look forward to servicing your future automotive needs! Don Fricker Service Manager 780-486-3333

May 03, 2015

Quick & Accommodating They got me in quickly and took care of me right away. The service was performed as promised and explained to me all at a very fair price. In fact t More

by MM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 04, 2015 -

Wolfe GMC Buick responded

We are committed to providing time-efficient and exceptional service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Western GMC Buick, we value our customers and we look forward to seeing you on your next visit. Don Fricker Service Manager 780-486-3333" Western GMC Buick DealerRater - http://bit.ly/1Gyjhxa

May 02, 2015

Caring and Receptive Staff We brought our vehicle to Western right after we had an accident. This was on a Saturday and their staff was very considerate and receptive. Through More

by susan s
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chantell Kelly, mechanic assigned to our vehicle
May 04, 2015 -

Wolfe GMC Buick responded

Susan, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Don Fricker Service Manager 780-486-3333

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