442 Reviews of Wolfe GMC Buick - Service Center
Years of the Best Service Experiences...well...EVER I have been driving and owning cars since I was 16. That means I've owned a lot of cars and had a pile of repair bills over the years. Since I have li I have been driving and owning cars since I was 16. That means I've owned a lot of cars and had a pile of repair bills over the years. Since I have limited technical knowledge, it's critical for me to be able to trust my service adviser. Cindy Smith is the a person I've worked with for many years...and I can honesty say I completely trust her. She's friendly, straightforward and has gone far above what I expected her to do over and over again. And we're talking YEARS here. She hasn't let me down once. What does that tell you? I don't give recommendations lightly...but my experiences with Cindy -- and the rest of the service department at Western GMC -- have been consistently outstanding. They care about integrity, They treat me like a valued customer and genuinely care that I leave there happy. That matters to me. I have absolutely no reservation in recommending Cindy and Western GMC.. Not a single one. More
Service reception Cindy Smith went above and beyond to make sure I had a shuttle back home. The follow up was great and appreciated very much. Very friendly. Cindy Smith went above and beyond to make sure I had a shuttle back home. The follow up was great and appreciated very much. Very friendly. More
End of warranty servicing I brought my 2104 Sierra in for some routine maintenance and for the end of warranty servicing. The staff were very friendly and accommodating. When c I brought my 2104 Sierra in for some routine maintenance and for the end of warranty servicing. The staff were very friendly and accommodating. When completing the end of warranty review, they found a coupe, of items that I had not noticed myself such as the radiator was leaking and a transmission line that was leaking. The staff at western GMC replaced both my radiator and transmission line under warranty, no questions asked and because the servicing took longer than expected they gave me a rental vehicle overnight. The next day when I came to pick up my truck they had it washed and sitting in the warm garage waiting for me. Steve Hillerud was the service manager and I was very happy with the level of service he provided me. More
Excellent service We have been using the service department for 5 years and have been very happy. Everyone from the service writers to the shuttle drivers are there to We have been using the service department for 5 years and have been very happy. Everyone from the service writers to the shuttle drivers are there to serve you. They are friendly, knowledge and very helpful. More
went above and beyond.. I have used this service department for 20 years, mainly just for general maintenance, however last fall, I had no a/c, I took it in, apparently, I ha I have used this service department for 20 years, mainly just for general maintenance, however last fall, I had no a/c, I took it in, apparently, I had a small hole in the condenser, to my dismay it was not a warranty item as it was not the fault of the manufacturer, however since I was a longtime customer, Don covered it under policy, need less to say I just today, bought another truck from Western GM Thanks More
great service The service was great. My vehicle was in and out of the shop in a very quick amount of time and I was kept up to date on everything that was being don The service was great. My vehicle was in and out of the shop in a very quick amount of time and I was kept up to date on everything that was being done with my vehicle. More
A Great Dealer All the people that I have delt with at Western GMC are personable, provided quick and reliable service and have gone the extra mile to make my experi All the people that I have delt with at Western GMC are personable, provided quick and reliable service and have gone the extra mile to make my experience a good one. More
Great service department Service is always great. Starting with Cindy, service advisor, she is very professional, sincere, knowledgable, and always keeps me inform on the stat Service is always great. Starting with Cindy, service advisor, she is very professional, sincere, knowledgable, and always keeps me inform on the status of my vehicle. Then the service manager, Don, he is a natural problem solver. Don is always available to answer any questions and make decisions. He is a good role model to his stuff. Always courteous and willing to help More
Western GMC will make it right! I brought my 2007 Chevrolet Avalanche LTZ in for service for a problem that has plagued many GMC vehicles. The problem appears to be a software relate I brought my 2007 Chevrolet Avalanche LTZ in for service for a problem that has plagued many GMC vehicles. The problem appears to be a software related one to which there is no known fix for yet according to General Motors. The issue is that the vehicle is seeing an alcohol content of between 50-70 percent which makes the vehicle run very rich and throwing p0174 and p0175 codes in the computer. This is a problem which is all over the internet, but to which General Motors is not acknowledging to it's customers. Thank you Western GMC, and Don Fricker standing behind your service, and performing another reset to my engine computer so I may continue to drive my vehicle. Let's hope General Motors will find a correct "fix" to this issue. More
Very thorough My service experiences with Western GMC have been excellent. Don and his staff are very professional and courteous. I recently brought my 2015 Sie My service experiences with Western GMC have been excellent. Don and his staff are very professional and courteous. I recently brought my 2015 Sierra in for an oil change and Steve brought my attention to 2 open field actions. I did not have a lot of time and was pleasantly surprised to learn that they were able to complete both field actions in the time it took for the oil change. I left the dealership feeling confident with the safety and performance of my truck. More