442 Reviews of Wolfe GMC Buick - Service Center
Buick in for Service Cindy in Service is Awesome. I've had my Buick serviced there over the last three years and she makes it right every time. She went out of her way to Cindy in Service is Awesome. I've had my Buick serviced there over the last three years and she makes it right every time. She went out of her way to help me with my car even after the warranty program ended. Western Buick GMC has been good to our family for years and with people like Cindy around I'll continue to go there for my Cars. More
Job done with Confidence!!! Always have a great experience at Western GMC. All my service needs are met! Service Tech Don and Earl and all the guys and gals in the service dept Always have a great experience at Western GMC. All my service needs are met! Service Tech Don and Earl and all the guys and gals in the service dept are awesome! Thanks Guys :-) More
Recall/Diagnostics Check I was very happy with the service I received at this dealership. When I phoned in regarding my car's recall, the parts were not in yet but Joleen said I was very happy with the service I received at this dealership. When I phoned in regarding my car's recall, the parts were not in yet but Joleen said she would call me when they were in and she did and scheduled my appointment. When I came in Steve took care of my car, working with parts to get additional work that I wanted completed. He also ensured that I knew about the current promotion regarding a diagnostics check which alerted me to a few issues that I was not aware of at the time. Steve also took the time to highlight the most urgent ones for me which I appreciated. Also, the clerk who checked me out and the shuttle driver were very helpful, friendly, and efficient. Thank you. More
First impressions This is my first time to visit this dealership and I must admit I was not to impressed at first with the fact that they did not seem to be ready to g This is my first time to visit this dealership and I must admit I was not to impressed at first with the fact that they did not seem to be ready to go at 7 but that's just nit picking I guess then when I did get in Cindy I believe was very professional which I was happy about can't say the same for the other lady on duty who seemed to wait just before the shuttle was leaving to ask her customer more questions about his vehicle Which frustrated me even more as he seem to have all the time in the world to waste But all said and done I was very impressed at the frack that when I did pick up my vehicle Cindy made a point of saying good bye which is very nice I may just get my next vehicle from this dealer More
service/salesman review Thank you to the service centre. I called in around 11:30 and was given a same day oil change for 1:30. Department was prompt and service done very Thank you to the service centre. I called in around 11:30 and was given a same day oil change for 1:30. Department was prompt and service done very quickly Thank you to the staff for the same day service. Very appreciated Also thanks to Jeff Hall for showing me the new Envision Wow i am impressed with this vehicle Jeff was my sales rep last year for my sale and purchase. More
Parts/Service Sue was extremely friendly and helpful. Has a great sense of humor and excellent customer service skills! She was quick to help and understanding of o Sue was extremely friendly and helpful. Has a great sense of humor and excellent customer service skills! She was quick to help and understanding of our needs More
Flower I have dealt with Western GMC for my last two vehicles and my husband has been a Western GMC customer for over 30 years. My most recent visit became s I have dealt with Western GMC for my last two vehicles and my husband has been a Western GMC customer for over 30 years. My most recent visit became somewhat complicated when a job that should have been simple became more work than expected. During this whole process the service members Cindy Smith and Dean Anderson were very attentive to my needs. I was provided with a vehicle (same model that I currently drive), Cindy updated me daily on the progress of the repair and Dean ensured all mechanical and non mechanical issues were addressed expediantly. Words can not express my gratitude for this amazing customer service I received throughout this process. It is this kind of Customer Service that keeps us coming back Thank you Cindy and Dean... More
Nothing but Good! I have dealt with Western for the last six vehicles I have had. From the sales stand point to the follow up service, they have absolutely great to dea I have dealt with Western for the last six vehicles I have had. From the sales stand point to the follow up service, they have absolutely great to deal with. Their staff are genuinely interested in making sure you have a good experience. More
Fast and honest Twice I've taken my Yukon in. The first time they fivued out a way to cover repairs on my diff. The second time they got me in right away to clear co Twice I've taken my Yukon in. The first time they fivued out a way to cover repairs on my diff. The second time they got me in right away to clear codes and oil change before a nezt day trip. Dealerships are expensive, but this one is worth it. More
Excellent service as usual! Once again we took our GMC truck in for regular service. Everyone from the call center people all the down to the mechanic gave us great service.There Once again we took our GMC truck in for regular service. Everyone from the call center people all the down to the mechanic gave us great service.There is service in my neighborhood but I choose to travel over 45 minutes because of the HONEST, professional team service our home gets from Western. More