441 Reviews of Wolfe GMC Buick - Service Center
Purchased a new 2022 Colorado ZR2 from another dealership had issues with transmission at 2200 klicks other dealership was unable to get anything done excuses excuses excuses. Contacted Don took truck in ne had issues with transmission at 2200 klicks other dealership was unable to get anything done excuses excuses excuses. Contacted Don took truck in next day 2 hours later issue was diagnosed I was contacted by Don needed a few days for replacement components drove a loaner for a couple days contacted again, truck was ready to go has driven like a dream ever since. To all other dealerships out there this is how you look after people who spend thousands of dollars keeping you in business. Well done Don to you and your staff. Very much appreciate being appreciated. More
I'm very pleased after my visit to Wolfe GMC. on February 18, 2023. starting with the service advisor who signed my truck in, very professional and friendly to the service technician who did the on February 18, 2023. starting with the service advisor who signed my truck in, very professional and friendly to the service technician who did the repairs, to the service centre receptionists, to the shuttle driver who gave me a ride home and picked me up when my truck was ready. and to the service advisor who ordered the part i need when i was there February 3 2023. thanks to all of you . a very professional team of people thank you Florian More
Staff consistently pleasant & professional; but this last encounter was very frustrating as it took "4" visits to solve a simple repair!!! First visit, I was called 2 hours after leaving my vehicle, only to encounter was very frustrating as it took "4" visits to solve a simple repair!!! First visit, I was called 2 hours after leaving my vehicle, only to be told....oops they did not even have the parts needed. After continued issues and 3 more visits....Turned out parts they were replacing with were defective. Not dealership's fault, but would have been nice to receive a free Oil Change (or 2) for the inconvenience More
Wolfe GMC Buick dealership is the best, but most especially Rose Larracas of the Service Department. She helped me with everything smoothly most especially with my request, very friendly in phone a especially Rose Larracas of the Service Department. She helped me with everything smoothly most especially with my request, very friendly in phone and more even in person. Excellent service and for that i gave her a two thumbs up!!! More
We had a little trouble with our Chev Impala and took it into Edmonton to the Wolfe GMC Buick dealer after talking to Renee and Cory the Service people. Dropped it off at 9 am and they called at around 11 into Edmonton to the Wolfe GMC Buick dealer after talking to Renee and Cory the Service people. Dropped it off at 9 am and they called at around 11 am to say that the car was finished and ready for pick-up. The employees at Wolfe GMC are always friendly and are ready to answer any questions we had. Expert service they have a way of making you feel important. More
I took my vehicle in for a simple diagnostic and warranty job. The whole process turned out to be the service advisor constantly trying up upsell me on things that I didn’t need. It’s all just charge charge job. The whole process turned out to be the service advisor constantly trying up upsell me on things that I didn’t need. It’s all just charge charge charge with no actual benifits.I’ve used this dealership for quit a while and they only became this pushy for sales when they got bought by Wolfe. I had asked for my parts that they changed to be put in the back of my vehicle to keep for later. They couldn’t even handle those simple instructions cause I had to go back in and get my parts. More
I had called Brianna many time to have my call forwarded to Quentin Siffledeen,Sales Manager. Brianna was alway pleasant and helpful each time I called. I personally want to thank her for her friendly and to Quentin Siffledeen,Sales Manager. Brianna was alway pleasant and helpful each time I called. I personally want to thank her for her friendly and professional service. More
Had Renee assist us with service appointments for my truck and my wife's SUV. Renee did a great job to coordinate everything and get us both back on the road ASAP. She was very professional and friend truck and my wife's SUV. Renee did a great job to coordinate everything and get us both back on the road ASAP. She was very professional and friendly to work with. More
I came in for an oil change and multi point inspection. Emily Lebrun in service was very informative and helpful! Answered all my questions and concerns fast and efficiently. Was out of there within an hou Emily Lebrun in service was very informative and helpful! Answered all my questions and concerns fast and efficiently. Was out of there within an hour. Also spoke with Danny Bass in sales. Mine and my families go to salesmen always! More
Brenda is amazing! She worked so hard to help me with my request. Hats off to her and her team! She worked so hard to help me with my request. Hats off to her and her team! More