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Wolfe GMC Buick - Service Center

Edmonton, AB

4.5
442 Reviews

442 Reviews of Wolfe GMC Buick - Service Center

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October 21, 2020

I have owned Chevrolet Impalas for s few years and had them serviced at different dealerships over the years and didn't always feel comfortable until I went to Western GMC. Rene Nudorf is the best service More

by Dpodulsky
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Airey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantelle Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Gerhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chantal Geddes, Niels Jensen, Shawn Green, Rebecca Gottfried
Nov 10, 2020 -

Wolfe GMC Buick responded

Thank you for trusting us with your Impala. We are so happy that we and Renee could deliver an unparalleled service experience.

October 20, 2020

I was very sorry to see that Cindy had retired. She always gave me the best service and I trusted her implicitly. Steve gave me great service yesterday, just one glitch, my oil was not reset. I will k More

by Laurie S Boadway
Recommend Dealer
Yes
Employees Worked With
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Wolfe GMC Buick responded

Cindy will definitely be missed, but we are glad Steve was able to give you a 5-star experience. Thank you for sharing the little glitch so we can learn and do better next time.

October 20, 2020

All the staff are always friendly and pleasant to work with. The appointment was on time and wait time was short. Cost wise as expected. More

by Judy.code
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sheri-Ann Dukart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Wolfe GMC Buick responded

Thank you for taking the time to write us a review, Judy. We are so happy we could deliver on your service expectations.

October 16, 2020

We have been servicing our fleet at Western for ever and as always, Sheri-Ann was was extremely helpful. Undersxtanding our requirements and keeping us informed of our options. Keep up the good work. More

by Dave G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheri-Ann Dukart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Wolfe GMC Buick responded

Sheri-Ann really goes above and beyond. Thank you for taking the time to leave such a great review.

October 16, 2020

Sheri Ann makes every visit easy. She is proactive with my service needs and goes above and beyond on every visit! Best service experience I have had in a dealership by far More

by Tasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheri-Ann Dukart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Wolfe GMC Buick responded

Wow, thank you for the kind words and great review!

October 15, 2020

The fleet service department has always gone above and beyond. Thanks as usual Sheri-Ann And the rest of your team!! Keep up the good work! More

by ChrisB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheri-Ann Dukart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Wolfe GMC Buick responded

Thank you for taking the time to leave such a great review!

October 13, 2020

I took my car for a oil change and was charged a xtra 60 dollars for them to look at my brakes I have never had this happen before in all the years I have been getting oil changes More

by strapr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sheri-Ann Dukart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Wolfe GMC Buick responded

Hello, Thank you for taking the time to leave us a review. We are unable to look you up in our system as you haven't left your name. WE would live to look into your file to see how we can come up up with a resolution. Could you please contact us at your earliest convenience? Thank you Don Fricker Service Manager

September 30, 2020

Always great service, Steve had my warranty work done in no time we are located 220 km from Edmonton which helps when you have a long drive. More

by Ivan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Wolfe GMC Buick responded

That is quite the drive! We are so happy we could make the service easy for you, and thank you for trusting us with your vehicle.

September 29, 2020

Did a good job and very nice people and would come back to get more stuff done and good price. In future mostly would buy a new truck More

by Percyoliver58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hogarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyara McKay
Nov 10, 2020 -

Wolfe GMC Buick responded

Thank you for taking the time to write such a great review. We look forward to working with you in the future whether it is for another service appointment or when it is time for that new truck.

September 22, 2020

When I called to make the appointment the girl was very friendly, she bumped up my appointment so I would not have to wait so long. She also recommended a tire rotation which I got done. I did staff very More

by Laurie.proulx.62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Wolfe GMC Buick responded

Thank you for the wonderful review. We are so happy we could provide you with a great service experience.

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