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Wolfe GMC Buick - Service Center

Edmonton, AB

4.5
442 Reviews

442 Reviews of Wolfe GMC Buick - Service Center

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February 11, 2021

Service is always very good at Western GMC Edmonton.We have been going to them for 11 years! Thank you Western GMC for all the work you do to and keeping our vehicle safe! More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Frigon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantelle Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheri-Ann Dukart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Nome, Sean Maxim
Feb 15, 2021 -

Wolfe GMC Buick responded

Thank you for the wonderful review. We are so honoured that after 11 years you continue to choose us for your servicing needs. We look forward to continuing to work with you in the years to come.

February 10, 2021

WAS A BIT OF A ROUGH START WHEN BUYING OUR NEW TRUCK BUT THEY WENT ABOVE AND BEYOND TO MAKE US HAPPY AND HAS BEEN A GREAT EXPERIENCE! GLAD WE BOUGHT THE TRUCK HERE AND THE SERVICE TEAM IS ALWAYS AWESOME! More

by Jamie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Lucas
Feb 10, 2021 -

Wolfe GMC Buick responded

Congratulations on your new vehicle! We are so happy we could turn your experience into a positive one, and look forward to continuing to work with you in the future.

February 09, 2021

I was very very pleased with my service at Western GMC. From the time I dropped it off to the courtesy vehicle I was given to the time I picked it up, everything was very satisfactory. More

by MJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheri-Ann Dukart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Nome
Feb 10, 2021 -

Wolfe GMC Buick responded

Thank you for the great review, MJ! We are so happy we could provide you with such a positive and accommodating experience. Happy driving.

February 04, 2021

Being serviced by Western GMC sine 1983 with eight new and one used vehicle, indicates their intention to provide a complete package for Customer assurance to “Stay on the Road” More

by shippelt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Fricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Cook, Rick Arnold
Feb 05, 2021 -

Wolfe GMC Buick responded

Thank you for the positive review. We are honoured that after more than 30 years we are still your first choice for your vehicle needs, and look forward to continuing to work with you in the future.

Feb 05, 2021 -

shippelt responded

I trust this relationship will continue with more business going forward.

February 04, 2021

All I can say is “WOW” Sheri-ann saved me a huge cost on my vehicle by going above and beyond than my other dealership did. She provided the correct information on there warranty where as they had not done More

by Gagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheri-Ann Dukart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Wolfe GMC Buick responded

Wow, thank you for the wonderful review of Sheri-Ann. We are truly lucky to have her on our team and so happy she could make your experience here such a positive one. We look forward to continuing to work with you in the future.

February 03, 2021

Sean explains things to me in very easy to understand terms. The report I receive lets me know what servicing will be needed in the future. The work performed at a very reasonable rate. More

by shelleytupper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Nome, Sean Maxim
Feb 05, 2021 -

Wolfe GMC Buick responded

Thank you for the great review! We are so happy Sean can provide you with a positive and informative experience.

February 02, 2021

From day one Sherri-Ann has made dealing with warranty and vehicle problems a very positive experience! She goes above and beyond for her clients and provides excellent customer service. She’s exceptional More

by berenicem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheri-Ann Dukart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Wolfe GMC Buick responded

Thank you for the great review of Sheri-Ann! We are so happy she has made your service experience exceptional. We are incredibly lucky to have her on our team.

February 02, 2021

Sheri has assisted me on numerous occasions. Always personable, remembers me by name, is prompt and honest. I actually look forward to having my vehicle serviced because she is there More

by Undercoverbrother
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheri-Ann Dukart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Wolfe GMC Buick responded

Thank you for the incredible review. We are so happy Sheri-Ann can make bringing in your vehicle for service such a positive experience. We are truly lucky to have her on our team.

January 28, 2021

Western GMC called me to let me know there was a recall on the airbag in our truck. They were prompt in scheduling an appointment to get the work done. All looks good. Only thing I would recommend is le More

by Susie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Woman who called me, Ashley, was very polite and good to deal with., Karen Nome
Jan 28, 2021 -

Wolfe GMC Buick responded

Thank you for taking the time to leave us a review, Susie. We are so happy we could get your recall handled quickly and efficiently. We also really appreciate your feedback regarding our covid measures. Just so you are aware, your vehicle would have been sanitized both before our technicians entered and after they were done working on your vehicle. This is in addition to our staff wearing masks, and those plexiglass walls at each desk.

January 27, 2021

Went for an oil change and my remote start is not working now When back in town I’ll contact the dealership and see what happened More

by Faye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Wolfe GMC Buick responded

Dear Faye, We are sorry to hear that your oil change didn’t go entirely to plan. We would love to get in touch with you and see if we may be able to save you a trip into town. Unfortunately, we don’t have quite enough information to locate your customer file. Would you mind giving me a call at your convenience to discuss further? Amanda Business Development Representative 780-486-3333 ext 219

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