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Wolfe GMC Buick - Service Center

Edmonton, AB

4.5
442 Reviews

442 Reviews of Wolfe GMC Buick - Service Center

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March 11, 2021

Originally had an oil leak from my oil filter during the cold snap AB had. Oil change was nearing percentage, 30% so I scheduled it in for a change and hoped this would rectify the issue. While in Steve Hil More

by Ralph Flicker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Nome
Mar 12, 2021 -

Wolfe GMC Buick responded

Thank you for the positive review, Ralph!

March 09, 2021

Thanks for the great service, feel safer on the road now. Shuttle service was great. Same day service as promised. I would recommend to friends More

by ckunkel62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Mar 09, 2021 -

Wolfe GMC Buick responded

Thank you for the great review! We are so happy we could offer a positive service experience and give you added confidence on the road.

March 02, 2021

I'm a new customer with Western; Sheri-Ann was meticulous, friendly, and trustworthy. Finding people who give a xxx about your stuff isn't always easy. I was impressed with the timing and practica More

by I like lasagna sometimes, but not always.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheri-Ann Dukart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Wolfe GMC Buick responded

Wow, thank you for such a great review! We are incredibly lucky to have Sheri-Ann on our team. We are so happy that we could provide such a positive experience, and we look forward to working with you again in the future.

February 28, 2021

Pleasantly surprised with improved Service technician Dwayne knowledge, who explained details of the service ahead of time and during the service by keeping in touch with me. Loved the videos received sh More

by STEVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Lucas
Mar 01, 2021 -

Wolfe GMC Buick responded

Thank you for the great review, Steve and Anca! We are so happy Dwayne's knowledge and the videos could provide such a positive and informative experience.

February 27, 2021

They always provide good customer service and staff are all friendly and organized. I always bring my sierra here. They also provide shuttle service everywhere and the shuttle driver is very kind. More

by AL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Frigon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantelle Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheri-Ann Dukart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The shuttle driver, Karen Nome, Sean Maxim
Mar 01, 2021 -

Wolfe GMC Buick responded

Thank you for the review! We are so happy we could provide you with such a positive service experience.

February 24, 2021

Service fast and effective. Good communication with service advisor. Shuttle service was appreciated. Good COVID precautions were in place. Was a warranty service issue. So no costs. More

by Don.Prefontaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Wolfe GMC Buick responded

Thank you for the great review, Don! We are so happy we could provide a fast and effective service experience.

February 18, 2021

Without a doubt the best fleet service representative I've had the chance to deal with. Sheri-Ann has been friendly and a pleasure; really accommodating and helpful. Thank you, Sheri-Ann Jordan fr More

by Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 18, 2021 -

Wolfe GMC Buick responded

Thank you for the wonderful review, Jordan! We are incredibly lucky to have Sheri-Ann on our team.

February 12, 2021

I have been going to Western GM for years and everytime I come out of there I feel good some one takes care of me the staff is super and I will never change. More

by rmpl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Green
Feb 15, 2021 -

Wolfe GMC Buick responded

Wow, thank you for the incredible review! We are so happy we can continue to deliver a personalized experience and earn your business.

February 11, 2021

ALWAYS great service and WONDERFUL staff. My vehicle service is done on time, and I am keep up to date on progress by friendly staff. More

by Shgrea.00
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Fricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Wolfe GMC Buick responded

Thank you for the great review. We are so happy we can provide you with a positive and timely experience. We look forward to continuing to work with you in the future.

February 11, 2021

Excellent staff and quality work. I have always had confidence in bringing my vehicle here. I’m glad I’m back in the west end and am able to return to this service department again. More

by lolekszyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Wolfe GMC Buick responded

Thank you for the great review! We are so happy we can provide a quality experience, and look forward to continuing to work with you in the future.

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