444 Reviews of Wolfe GMC Buick - Service Center
Reassuring It's so reassuring to know I can depend on Cindy and the Service Dept. staff to look after my automotive concerns. Cindy always keeps me informed of It's so reassuring to know I can depend on Cindy and the Service Dept. staff to look after my automotive concerns. Cindy always keeps me informed of my maintenance status and provides honest recommendations. More
Great customer service I was in a time crunch and my advisor was able to ensure that my vehicle was serviced in a timely manner so that it was on the road again. I was in a time crunch and my advisor was able to ensure that my vehicle was serviced in a timely manner so that it was on the road again. More
Years of the Best Service Experiences...well...EVER I have been driving and owning cars since I was 16. That means I've owned a lot of cars and had a pile of repair bills over the years. Since I have li I have been driving and owning cars since I was 16. That means I've owned a lot of cars and had a pile of repair bills over the years. Since I have limited technical knowledge, it's critical for me to be able to trust my service adviser. Cindy Smith is the a person I've worked with for many years...and I can honesty say I completely trust her. She's friendly, straightforward and has gone far above what I expected her to do over and over again. And we're talking YEARS here. She hasn't let me down once. What does that tell you? I don't give recommendations lightly...but my experiences with Cindy -- and the rest of the service department at Western GMC -- have been consistently outstanding. They care about integrity, They treat me like a valued customer and genuinely care that I leave there happy. That matters to me. I have absolutely no reservation in recommending Cindy and Western GMC.. Not a single one. More
went above and beyond.. I have used this service department for 20 years, mainly just for general maintenance, however last fall, I had no a/c, I took it in, apparently, I ha I have used this service department for 20 years, mainly just for general maintenance, however last fall, I had no a/c, I took it in, apparently, I had a small hole in the condenser, to my dismay it was not a warranty item as it was not the fault of the manufacturer, however since I was a longtime customer, Don covered it under policy, need less to say I just today, bought another truck from Western GM Thanks More
Service reception Cindy Smith went above and beyond to make sure I had a shuttle back home. The follow up was great and appreciated very much. Very friendly. Cindy Smith went above and beyond to make sure I had a shuttle back home. The follow up was great and appreciated very much. Very friendly. More
End of warranty servicing I brought my 2104 Sierra in for some routine maintenance and for the end of warranty servicing. The staff were very friendly and accommodating. When c I brought my 2104 Sierra in for some routine maintenance and for the end of warranty servicing. The staff were very friendly and accommodating. When completing the end of warranty review, they found a coupe, of items that I had not noticed myself such as the radiator was leaking and a transmission line that was leaking. The staff at western GMC replaced both my radiator and transmission line under warranty, no questions asked and because the servicing took longer than expected they gave me a rental vehicle overnight. The next day when I came to pick up my truck they had it washed and sitting in the warm garage waiting for me. Steve Hillerud was the service manager and I was very happy with the level of service he provided me. More
Excellent service We have been using the service department for 5 years and have been very happy. Everyone from the service writers to the shuttle drivers are there to We have been using the service department for 5 years and have been very happy. Everyone from the service writers to the shuttle drivers are there to serve you. They are friendly, knowledge and very helpful. More
great service The service was great. My vehicle was in and out of the shop in a very quick amount of time and I was kept up to date on everything that was being don The service was great. My vehicle was in and out of the shop in a very quick amount of time and I was kept up to date on everything that was being done with my vehicle. More
A Great Dealer All the people that I have delt with at Western GMC are personable, provided quick and reliable service and have gone the extra mile to make my experi All the people that I have delt with at Western GMC are personable, provided quick and reliable service and have gone the extra mile to make my experience a good one. More
Great service department Service is always great. Starting with Cindy, service advisor, she is very professional, sincere, knowledgable, and always keeps me inform on the stat Service is always great. Starting with Cindy, service advisor, she is very professional, sincere, knowledgable, and always keeps me inform on the status of my vehicle. Then the service manager, Don, he is a natural problem solver. Don is always available to answer any questions and make decisions. He is a good role model to his stuff. Always courteous and willing to help More