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Wolfe GMC Buick - Edmonton

Edmonton, AB

4.8
2,389 Reviews
Welcome to Wolfe GMC Buick. We are proud to have served the Edmonton and area market with quality General Motors products since 1962. Located on the corner of 184 Street and Stony Plain Road, our modern full service facility is equipped to serve you, whether you need a new vehicle, used vehicle, maintenance, repairs, or parts and accessories for your present vehicle. We are committed to greeting you with a smile each time we meet you, as we truly appreciate every customer who contacts us. Our staff are well-trained and have the resources to satisfy each of your particular needs – choosing a new or used vehicle with specific options, arranging different finance or purchase options, scheduling maintenance or repair of your vehicle, or locating that special part or accessory. Our goal is to ensure that every customer we serve is completely satisfied with the experience - and will tell their friends and relatives about us. We hope to see you soon!
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18325 Stony Plain Rd NW

Edmonton, AB

T5S 1C6

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Showing 2,389 reviews

January 16, 2021

I have been dealing with western Gmc since 2008 and have bought 4 trucks through them allways going out of there way to do the best job possible very happy with all the team from sales , finance, and servic More

by jeff_surette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Fricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chantal Geddes, Rebecca Gottfried, Corey Black
Jan 18, 2021 -

Wolfe GMC Buick - Edmonton responded

Congratulations on your new ride! We are so happy we can continue to provide such a positive experience. We look forward to continuing to work with you for many years to come.

January 14, 2021

My experience at Western GMC is like the experience when I bought my first truck in 1979 from Western GMC excellent service and sales would recommend dawn to anybody looking for a truck or a car More

by Omer Paquette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My salesman was very Professional and helpful, Chantal Geddes, Rebecca Gottfried, Don Cammidge, Curtis Lucas
Jan 15, 2021 -

Wolfe GMC Buick - Edmonton responded

Congratulations on the new ride! It has been a pleasure working with you all these years. We look forward to continuing to work with you in the future.

January 14, 2021

My associate was Rene and she was very helpful and knowledgeable. She even saved me a few dollars and I don’t think anyone else could do better. More

by John.630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Neudorf
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Wolfe GMC Buick - Edmonton responded

Thank you for the great review of Renee. We are so happy she could provide such a helpful and positive experience for you. Was there something we could have done to improve your experience though?

January 13, 2021

Highly recommend! Colin always go above and beyond to make sure everything goes smooth. He is very knowledgeable, friendly and very welcoming. Always pleasant experience! :) More

by Natalia Mala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Schellenberg
Jan 13, 2021 -

Wolfe GMC Buick - Edmonton responded

Congratulations on the new vehicle! We are so happy Colin could provide you with such a smooth and welcoming experience. We look forward to getting to work with you again in the future.

January 13, 2021

Will never buy another vehicle here again. Worst experience iv encountered in my life to purchase a vehicle. Finance could of easily fixed the problem but stubborn or lazy. More

by Mike-parsons-24-83
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chantal Geddes, Tyler Thain
Jan 25, 2021 -

Wolfe GMC Buick - Edmonton responded

Dear Mr. Parsons, I never like to see negative reviews and while I understand your frustration, this issue is between you and your bank. When you traded-in your old truck on the Saturday, our Senior Financial Services Manager, Chantal Geddes, clearly, professionally and politely explained to you that your pre-approved payment - that you set-up with your bank on your old truck would likely come out, as scheduled, on the following Tuesday. I think it is reasonable to understand that even a bank cannot stop automatic payments in one business day (that being the Monday). Regrettably, your profanity-laced tirade directed to Chantal proved ineffective in having the bank stop payment. Chantal tried to assure you, based on her many years of service to our customers that the bank would reimburse you. That resulted in more verbal abuse to her by you. Upon seeing your review I immediately contacted you by phone and text to attempt to help you. Here is your response: “I have no interest in chatting with anyone from that place. Dont bother whats done is done now. This my 8th vehicle man one of them being 140000 sports car and never did I ever have a xxxx around like this…” As I mentioned at the beginning; no one likes to see a negative review. I can assure you, no one on my team likes to be sworn at and verbally abused as you did to Chantal. We tried to help but it seems to no avail. Corey Black General Sales Manager

January 13, 2021

Collin and Tyler are the best. Not only were they professional but they did a great job ensuring i felt valued and appreciated during my visit. They were quick and organized and transparent through More

by Dustin M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Gottfried, Colin Schellenberg, Tyler Thain
Jan 15, 2021 -

Wolfe GMC Buick - Edmonton responded

Congratulations on the new vehicle! We are so happy Colin and Tyler could provide you with such a professional and transparent experience. Happy driving!

January 13, 2021

Tyler was very helpful and accommodating . He offered me awesome deal to buy my first car. Thanks Western GMC Buick I really appreciate your service. Cheers!! More

by sherinsingh0710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Thain
Jan 14, 2021 -

Wolfe GMC Buick - Edmonton responded

Congratulations on your first car! We are so happy Tyler could make it a memorable experience for all the right reasons. Happy driving.

January 13, 2021

It was comforting coming into a dealership that was strictly following covid protocols. The service are was clean and well spaced out. All employees were friendly and aware of my personal space. Servic More

by N-Star
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Arnold
Jan 14, 2021 -

Wolfe GMC Buick - Edmonton responded

Thank you for the great review. Your safety is our priority. We are so happy we could provide a service environment that was friendly and made you feel comfortable.

January 13, 2021

Had my 2012 Sierra SLT truck in for it's latest servicing recently. 210,000kms. Truck still runs as well as it does the day I purchased it at Western. A tip of the hat to Don and the entire crew in the servi More

by Bill Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Wolfe GMC Buick - Edmonton responded

Wow, thank you for the great review! We are incredibly lucky to have such a great team. We look forward to continuing to work with you and see how high that odometer gets.

January 12, 2021

Tyler was very pleasant to deal with and they were very reasonable with their offer and quick to make the deal go through. Thank you again Tyler. More

by Kcadieux
Recommend Dealer
Yes
Employees Worked With
Tyler Thain
Jan 13, 2021 -

Wolfe GMC Buick - Edmonton responded

Congratulations on your new vehicle! We are so happy that Tyler could make the experience a positive and efficient one. Happy driving.

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