Winnipeg Kia

customer service the customer service at this dealership is the best you can get in Winnipeg the staff is so helpful that they get you what you need right away and the the customer service at this dealership is the best you can get in Winnipeg the staff is so helpful that they get you what you need right away and the service department is terrific they do what has to be done and a little more very friendly counter staff they look after you right away with no or very little waiting I would like to suggest that this dealer ship is the best in Winnipeg as I have dealt with them for about three years now and have not had one complaint yet so just keep up the great work and great service as when I need a new car I sure will buy it from Winnipeg KIA on Waverley ST at 400-1717 thank you very much for being there for me to service my KIA FORTE . More

Good experience,friendly employees Dealt with me for months, gave me a good price, gave me lots of info. Originally wanted a used vehicle but decided to buy new. Friendly and patient st Dealt with me for months, gave me a good price, gave me lots of info. Originally wanted a used vehicle but decided to buy new. Friendly and patient staff More

Doesn't get better than this! I could not be happier! I absolutely love my Kia Soul and I had such an incredible experience at Winnipeg Kia! Darrell was very knowledgeable about th I could not be happier! I absolutely love my Kia Soul and I had such an incredible experience at Winnipeg Kia! Darrell was very knowledgeable about the vehicle, it was a comfortable and relaxed buying experience with absolutely no pressure. Being a first time buyer everyone told me how difficult and stressful buying a new car would be but I found it was actually the complete opposite and quite enjoyable. Darrell and Frank where both very friendly and helpful when buying my vehicle. Darrell has called me since to see if I had any questions or if I was enjoying the vehicle. No other dealership in the city can compare, I was extremely impressed and would highly recommend Winnipeg Kia! More

Compassionate team /Doug teney and Derek meikle I traded my vehicle on a saturday and ended up in hospital the next monday for 10 days. These guys (Doug and derek) were so understanding and didn't I traded my vehicle on a saturday and ended up in hospital the next monday for 10 days. These guys (Doug and derek) were so understanding and didn't put any pressure on me at all as I was scheduled to pick up my car that Tuesday. 2 weeks later they greeted me like family, welcomed me, expressed genuine concern about my well-being and had my sweet little car waiting! Vince set up my Bluetooth. More

I couldn't be happier From the moment I walked into the dealership I was well taken care of and was dealt with with utmost professionalism. Kevin took the time to answer al From the moment I walked into the dealership I was well taken care of and was dealt with with utmost professionalism. Kevin took the time to answer all of my questions and made the buying process as smooth as possible. Derek was extremely helpful when it came to the paperwork and buying process. Frank is a wonderful team leader and checked with me quite a few times to make sure I was happy with the service I was receiving. I will definitely be recommending this dealership to my family and friends. More

Friendly, knowledgeable and professional Our recent purchase of a 2016 Optima LX+ was one of the best vehicle purchasing experiences we've had. Kevin was very friendly and more than knowledg Our recent purchase of a 2016 Optima LX+ was one of the best vehicle purchasing experiences we've had. Kevin was very friendly and more than knowledgeable regarding any questions about the vehicle. Derek was very efficient and thorough when explaining the paperwork end of it. From start to finish the whole process was seamless. Kevin and Derek were very respectful towards us, we never felt pressured at any time, unlike some other dealerships we visited. Excellent customer service, will definitely recommend this dealership to friends and family!!! Thanks again, Randy and Debra More

Great Service!!! Thank you so much, Randy and Derek for all your help and guidance with the purchase of my 2016 Kia!!!! You were extremely friendly and informative, an Thank you so much, Randy and Derek for all your help and guidance with the purchase of my 2016 Kia!!!! You were extremely friendly and informative, and answered all my questions and concerns. The entire process was super fast, and very well coordinated. I felt no pressure at all, to settle for just any vehicle, from either of these fine gents!! Wonderful, wonderful service, I give very high recommendation for this dealership!! Thanks again, for all your help, I love my new yellow 2016 Kia!!! Laura! More

Waste of time! Vince Sundara is a total xxx clown who lacks the basic communications skills to be a customer service advisor. I was setting up an appointment online Vince Sundara is a total xxx clown who lacks the basic communications skills to be a customer service advisor. I was setting up an appointment online for an oil change and Vince responds like this, " I HAVE BOOKED YOU IN FOR MONDAY NIGHT AT 7PM FOR AN OIL AND FILTER CHANGE." He shouts at you in all caps and tell you when you should come in for an appointment, not telling you what is available or asking what time would be best for you. Compare his response to one of his co-workers, "We have received your request for an oil change on July 4th in the evening – we would love to have you in. The times I currently have available are 4pm, 5pm, 6pm, 7pm and 8pm. Please let me know which would work best for you!" Who would you rather deal with? I work with both of these agents to make sure I have an appointment set up for Monday June 27th at 5:30 pm for an oil change. Show up and let Vince know that I would like the Mechanic to check my breaks since they have been squeaking since I bought the car from this dealership in January, under the assumption that new break pads were put on. I wait 45 minutes and then the car is done and Vince produces a bill charging me for an oil change and a free break check. Looks good, pay, leave. Then I get a call the next day from Vince informing me that the Mechanic only checked my breaks but did not perform the oil change that the car was in for! I ask why this happened and he said there was a communication error... one of many. He tells me to bring my car back at my earliest convenience and he will make sure it gets in right away. I show up later that same day at 5:30 pm and Vince isn't there and the shop is closed. I think informing the customer WHEN they can bring in their car, at their earliest convenience, would be vital information to provide. But no, he wastes my time once again, especially since my appointment the previous day was at 5:30 pm and the shop closes at 5:30 pm for the rest of the week, but he didn't bother to tell me that! Seriously what the xxxx is wrong with this place that they can set up an appointment for an oil change, not have the Mechanic provide said service, and then bill you for it anyway! We will see how he deals with this when I bring my car in for a THIRD time on Thursday. I can't believe the incompetence of this shop, they can't even get a simple oil change done. More

Almost scammed by Walt I was in the process of buying a vehicle here. I left a $5000 deposit on it before Winnipeg Kia would saftey the vehicle, fix a noise issue, and fix d I was in the process of buying a vehicle here. I left a $5000 deposit on it before Winnipeg Kia would saftey the vehicle, fix a noise issue, and fix door dents. I made it very clear I would not purchase the vehicle until all issues were fixed. I was called 4 days later saying my vehicle was ready for pickup! Awesome! A safety was done however there were very obvious noises with the drivetrain as soon as I pulled out of the lot, which should not have passed saftey (wheel bearing) The dents were also not addressed but I was told to buy the vehicle now and have the issues fixed later. I asked for my refundable deposit back and waited over an hour hearing different stories. I was told that my $5000 deposit was now not refundable (even though it was made VERY clear that it would be refundable a few days prior when leaving it). I argued, then waited 45 minutes for someone who knew how to use the debit machine to give me my money back... I was warned about this experience from someone using Winnipeg Dodge but I kept an open mind. Stay very far away More

Friendly and Respectful Randy and Derek were extremely friendly and informative. I felt no pressure from either of these gentlemen which I have experienced in the past from o Randy and Derek were extremely friendly and informative. I felt no pressure from either of these gentlemen which I have experienced in the past from other dealerships. They treated me with respect and didn't assume I didn't know anything about vehicles. I have experienced this attitude in the past and it was nice not to have to deal with it this time. More