Wills Chevrolet Buick GMC
Grimsby, ON
Filter Reviews by Keyword
By Type
148 Reviews of Wills Chevrolet Buick GMC
Poor service. Brought in for warranty problem. Waited for 1.5 hours and was told I was wrong and that there was no problem and nothing else can be done Next day took vehicle to another GMC dealer (Quee for 1.5 hours and was told I was wrong and that there was no problem and nothing else can be done Next day took vehicle to another GMC dealer (Queenston) where they diagnosed the problem quickly and ordered the faulty part Do not take your vehicle to Wills. More
New vehicle purchase We were completely satisfied with our purchase. Our salesperson Roy Bourne was very experienced and thorough at his job.Richard Wills and the staff of We were completely satisfied with our purchase. Our salesperson Roy Bourne was very experienced and thorough at his job.Richard Wills and the staff of Wills Chevrolet made the whole process easy for us. The service department was able to install winter tires we purchased right away. We highly recommend Wills Chevrolet. More
Joe Smily efficient and friendly. HAS RECORD OF ALL WORK DONE. DOES NOT TRY TO OVER SELL SERVICE. WORK DONE IS DONE PROPERLY. WORK DONE ON TIME. STAFF SEEM THEY CARE ABOUT YOU AND YOUR HAS RECORD OF ALL WORK DONE. DOES NOT TRY TO OVER SELL SERVICE. WORK DONE IS DONE PROPERLY. WORK DONE ON TIME. STAFF SEEM THEY CARE ABOUT YOU AND YOUR VEHICLE. YOU ARE NOT CHEAP WE PAY FOR THIS SERVICE. More
Service Satisfactory I would appreciate a little more compassion and honesty when it comes to pricing parts. I seemed to be rushed in and rushed out. There were quite a fe I would appreciate a little more compassion and honesty when it comes to pricing parts. I seemed to be rushed in and rushed out. There were quite a few customers for an 8am service. More
Efficient courteous service . I can rely on them and trust their workmanship . They are always helpful and knowledgeable about issues with my car. I’ve always been happy with th . I can rely on them and trust their workmanship . They are always helpful and knowledgeable about issues with my car. I’ve always been happy with their service More
GM recall Fast and efficient , good coffee, easy to book an appointment, free wifi, John and joe know their stuff, I like looking at the new cars Fast and efficient , good coffee, easy to book an appointment, free wifi, John and joe know their stuff, I like looking at the new cars More
I always get great service and have used them for over 20 ye I was disappointed that I had to pay $125 for a update on my car, when it was from the manufacturer. My 2016 Malibu Is not under warranty any longe I was disappointed that I had to pay $125 for a update on my car, when it was from the manufacturer. My 2016 Malibu Is not under warranty any longer and it was as unexpected expense. Other than that I am happy with my experience with wills chev in grimsby More
Great service, and trustworthy, and professional Great quick friendly service. Had to have some warranty work with a ,$200 deductable. But found out service and part was less than warranty deductable Great quick friendly service. Had to have some warranty work with a ,$200 deductable. But found out service and part was less than warranty deductable so was only charged the lesser amount. What a great honest surprise!! Thanks John and Wills Chev More
Outstanding. My experience included exceptionally Polite and highly efficient staff members at the Wills dealership in Grimsby, Ontario. It was worth the drive fr My experience included exceptionally Polite and highly efficient staff members at the Wills dealership in Grimsby, Ontario. It was worth the drive from Toronto to Grimsby as my experience with auto service in larger urban centres to be less than favourable. More
Fast and friendly Met promptly by the service manager, was scheduled for a free oil change. Was informed that there was also a recall on my vehicle which they said they Met promptly by the service manager, was scheduled for a free oil change. Was informed that there was also a recall on my vehicle which they said they would deal with at this time. I was getting back into my vehicle 40 minutes later. More