Wills Chevrolet Buick GMC

Bulb Replacement I came in to a very simple job. I told the service advisor exactly what needed to be replaced. I waited 30 mins just for him to tell me the price of t I came in to a very simple job. I told the service advisor exactly what needed to be replaced. I waited 30 mins just for him to tell me the price of the part and that labour (1.5hrs) was going to carry the cost of replacing a bulb to over $250, a job that would take 10 minutes maximum. I declined the offer, but was still charged a diagnostic fee, even though all the advisor did was lookup the part number of the bulb that I, MYSELF, told them was out, and print out the price for me. I completely understand that service departments need to make money, and that the cost was going to be expensive to replace the bulb, and I accept the fact that dealerships inflate labour times however, being charged a $40 diagnostic fee when all the service advisor did was search the price of the item is a bit ridiculous. More

Brake check Since there was a bit of noise when I first applied the brakes in the morning I was a bit worried that I might be having a brake problem. I had the Since there was a bit of noise when I first applied the brakes in the morning I was a bit worried that I might be having a brake problem. I had the service people at Wills checked Them and found a bit of rust which was likely causing the noise I was hearing in the morning other than that the brakes were fine. Their report gave me peace of mind. More

Service work I had my vehicle booked in for a regular oil change n filter. Along with a look around the vehicle. Everything they did was quickly done and done well I had my vehicle booked in for a regular oil change n filter. Along with a look around the vehicle. Everything they did was quickly done and done well. More

excellent customer service Called for the complimentary oil change and asked a few questions...all questions answer professionally. Brought vehicle in and waited..was ready in n Called for the complimentary oil change and asked a few questions...all questions answer professionally. Brought vehicle in and waited..was ready in no time. More

Service of vehicle, June 4/18 Car runs smoothly after parts replaced re: suspension, and winter tires removed, replaced with all seasons and provided with tire alignment. Personabl Car runs smoothly after parts replaced re: suspension, and winter tires removed, replaced with all seasons and provided with tire alignment. Personable service. Appreciated shuttle. More

Replacing my car from an accident I was in a car accident that was of no fault of mine. Insurance companies do not give you a lot of time from the moment they present you their first o I was in a car accident that was of no fault of mine. Insurance companies do not give you a lot of time from the moment they present you their first offer until the point you need to return your rental vehicle. Three days is hardly enough time to get it all done. I have never had to go through this and the saleman at Wills was helpful in every aspect with regards to the insurance company, holding the vehicle for me until I settled with the insurance company etc. Their finance department got me a great deal on the financing and it was literally trouble free. I am now the proud owner of a 2012 Buick Verano and loving it. More

Good service Had an issue with the AC on my new truck. It was fixed under warranty quickly with no problems. Staff are very friendly and polite. Had an issue with the AC on my new truck. It was fixed under warranty quickly with no problems. Staff are very friendly and polite. More

Service Good dealership, maintenance dept fantastic. Very helpful, service dept took time to explain what was happening Had my Terrain in to be repaired as Good dealership, maintenance dept fantastic. Very helpful, service dept took time to explain what was happening Had my Terrain in to be repaired as it was in an accident & once again service was great. Would recommend people to go More

Should I expect less when buying a car? Jim Faragalli took care of my questions with competence and respect while I was purchasing my new 2018 Chevrolet Spark. I didn't feel pressure or ha Jim Faragalli took care of my questions with competence and respect while I was purchasing my new 2018 Chevrolet Spark. I didn't feel pressure or have to deal with poor sales techniques while completing deal. Good job! More

Great people We have dealt with Wills for 29 years. Always a pleasure!!! The people are great to deal with. Dan Wilson in Sales and Joe Smiley in service are t We have dealt with Wills for 29 years. Always a pleasure!!! The people are great to deal with. Dan Wilson in Sales and Joe Smiley in service are the best!!! More