
Willowbrook Chrysler Jeep Dodge RAM
Langley, BC
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309 Reviews of Willowbrook Chrysler Jeep Dodge RAM
Very pour everything Went in to look at a used ram, priced $47,900, about $10,000 over any other truck in that condition and Kms. Went on a test drive and could feel the t Went in to look at a used ram, priced $47,900, about $10,000 over any other truck in that condition and Kms. Went on a test drive and could feel the transmission slipping, and was told it wasn’t the transmission, so after the test drive I plugged my code reader into the truck and sure enough, 2 transmission codes popped up along with the death code p0606, which means electrical issues or one of the computers is hooped. As soon as I get back into the dealer I’m sat down into a chair and one of the sales managers comes out and keeps pushing me to buy the truck at $39,990, I continually tell them that there’s other trucks out there less then there lowest offer, I left the dealer and I will never go back. I personally do not recommend this dealer to anyone, all there used vehicles are over priced. More
Great Experience I went in to see if there was a new vehicle that I could get into as my truck had things starting to go on it . I walked into the dealership and was I went in to see if there was a new vehicle that I could get into as my truck had things starting to go on it . I walked into the dealership and was greeted by a few people was offered a drink and waited for a salesperson to come and chat with me . I was introduced to Dre .He was amazing from the moment I was introduced to him to the time I left the lot with my brand new truck . He was patient , kind and honest and not at all pushy He worked hard to get the right vehicle . I would highly recommend him to anyone . Thanks for all your hard work ... More
Absolutely amazing experience!! Zach and Mike went above and beyond what I would have ever expected!! They are my dealership for life. DO NOT shop anywhere else and beyond what I would have ever expected!! They are my dealership for life. DO NOT shop anywhere else More
Friendly and Knowledgeable My experience at Willowbrook Chrysler was very positive and thanks to Joe Abenante, I was able to find exactly the vehicle I wanted quickly at a favou My experience at Willowbrook Chrysler was very positive and thanks to Joe Abenante, I was able to find exactly the vehicle I wanted quickly at a favourable price. Joe listened to my concerns, answered all of my questions and left me confident with my choice of both him as a salesperson and the vehicle I selected. Thank you, Joe Abenante, and the professional team at Willowbrook. More
My sales person Just bought my new 2019 Limited Ram from Joe Aberniati! This is my 7th vehicle I have bought through Joe. Totally happy every time, walk in see Joe, Just bought my new 2019 Limited Ram from Joe Aberniati! This is my 7th vehicle I have bought through Joe. Totally happy every time, walk in see Joe, no back and forth with pricing, Joe is there to supply me the vehicle i want with the price where it should be and knows I will be back as a happy repeat customer! Keep up the good work Joe! See you when I am ready for the Hellcat More
execellent customer service I dealt with salesmen Jag toor he looked adter all my needs regarding price point and a pow km taken care of used ram sport 1500 o would recommend him I dealt with salesmen Jag toor he looked adter all my needs regarding price point and a pow km taken care of used ram sport 1500 o would recommend him to all my friends and family More
Supported, Listened to,Solution Motivated First ask for James, he will connect you to the right vehicle, provide you with test drives with ease, you will know what is special about the vehicle First ask for James, he will connect you to the right vehicle, provide you with test drives with ease, you will know what is special about the vehicle. You can turn a purchase fast or you can spend a couple of days with James, he will make sure that you drive off with the best fit and price that fits you. Thanks James and the team that support each other. The team has invited me back to pick up a free gift, seems like a special touch that will remind me how sincere the dealership is to ensure we are happy. More
Amazing and very personal Ashley Phillips was very prompt, up front and followed through with every promise she made. We had a very good open discussion from start to finish wh Ashley Phillips was very prompt, up front and followed through with every promise she made. We had a very good open discussion from start to finish while we were conducting our deal. If I had any question at all she was very quick and open minded about responding or assisting me with more searching. We finally came to a decision and she was very good about getting the truck delivered to me. Ashley also was very easy to talk to and took the time to answer questions long after my purchase. I am confident that I could refer friends to her or conduct future business myself. Thank You Ashley Steve Mackenzie More
exceptional customer service.. Rahim and Fred were very friendly, and easy to get along with, and smiles were on their faces, most of the time, my wife and I, got an exceptional dea Rahim and Fred were very friendly, and easy to get along with, and smiles were on their faces, most of the time, my wife and I, got an exceptional deal from these two, most definitely will comeback to this dealership, and highly recommended to others.. thank you so much Rahim and Fred for helping us. More
Customer Service Never Heard of it.. Very disappointed in the customer service with this dealership and I haven't even stepped foot inside of it yet. - Heard about a new promotion the Very disappointed in the customer service with this dealership and I haven't even stepped foot inside of it yet. - Heard about a new promotion they are having (Tour Europe) so I check out their website for details only to find there are none. You must send them your name email and phone number to get more information. So I bite and request more information. Next day I miss a phone call from the salesman, he then texts me saying to call him or he can email more information to me. I text back requesting information by email as I'm not yet ready to speak to sales without knowing the details of the promo. - Wait 24hrs no response so I email the dealership again via the website request for more information. This time no response at all. - I wait till they have been open a few hours the next day then call the dealership asking for information on the promotion. I get passed to 3 different people before being told that a Sales Manager will call me back within 5mins with all the details of the promotion. It's now been over 2.5hrs since that 5mins was up and still no call from anyone or email. Put the details of the promo on the website if sales staff aren't willing to hand out the information. Myself like many others often want to learn the details before talking directly to a salesperson. Also do not tell someone they will receive a phone call in 5mins when you cannot commit to the time frame. Tell the person someone will get back to you shortly or before end of day.... I found myself very interested in this promotion but the fact that no one is willing to call me or email me regarding this makes me feel as though my business is not a priority to this dealership. More