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Whitby Toyota - Service Centre

Whitby, ON

4.7
418 Reviews

418 Reviews of Whitby Toyota - Service Centre

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November 10, 2020

For the recent visit for my RAV4 Brian and Amanda took great care of me. My Corolla received the same kind attention from Gord and Cameron today. More

by Taylors1
Recommend Dealer
Yes
Employees Worked With
Amanda Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gord Sasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Whitby Toyota responded

Hi there! We are so happy to hear that the service was great and that they took very good care of you. We hope to see you again! :)

November 04, 2020

Went in; they were on time, finished sooner than expected, polite, and provided a wifi area for me to work! Mike Han was highly responsive when I reached out to him. More

by Mariaiannuzziello1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Han
Nov 04, 2020 -

Whitby Toyota responded

Hi Maria! Thank you so much for your positive review. We hope to see you again soon!

November 04, 2020

This is the second time I left car for a tire change and no one called me to let me know when car was ready even though I requested it. More

by Frances Kane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cameron Slater
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2020

Mike was extremely helpful in showing me what rims could Mike was extremely helpful in showing me what rims could be used on the RAV and even took the time to take two styles of the rims he had in stock ou More

by meprudhomme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Goodyear
Nov 02, 2020 -

Whitby Toyota responded

Hi there! We are so happy to hear that Mike had taken the time to show you the rims and make sure you were satisfied with them. We hope to see you again soon!!

October 31, 2020

The staff is polite and helpful. The work is done well and on time. Cheaper would be better but willing to pay for the peace of mind. More

by cmisseri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gord Sasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grace Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Whitby Toyota responded

Hi there, We try our best to make our customers happy. Thanks for the great review!

October 30, 2020

Thank you Toyota service for your continual, professional service in all matters pertaining to my 2009 Matrix. While I was simply changing from summer to winter tires I appreciate the care and attention gi More

by Wild123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Whitby Toyota responded

Hi there! We are happy to hear that you had a great experience in our service department. We hope to see you again soon!!

October 30, 2020

1. Had winter tires and rims in stock. A huge plus2. 1. Had winter tires and rims in stock. A huge plus 2. Didn't have to wait weeks for an appointment. 3. Did oil change and tires in an hour. 3 out More

by Rav4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lord
Nov 02, 2020 -

Whitby Toyota responded

Hi there! Thanks so much for the great review. We hope to see you again soon!!

October 28, 2020

Excellent, polite and efficient service. Waiting area is set up to respect COVID-19 safety regulations. Been a satisfied customer since 1985. Thanks a lot More

by MaryJo Mahon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Whitby Toyota responded

Hi MaryJo!! Thank you so much for the great review. We like to make sure all of the safety regulations are met. We hope to see you again!! :)

October 22, 2020

Keith handled my inquiry/request with his usual professionalism and sense or urgency. Called me back right away and had parts ready for my pick-up the next day. Great guy and experience. Thank you. More

by larmour
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith O'Neil
Oct 28, 2020 -

Whitby Toyota responded

Hi there! Wea re so happy to hear that Keith was a big help for you. We hope to see you again soon!!! :)

October 17, 2020

Service is wonderful. They always make you feel comfortable and they always take the time to explain what your needs are when it comes to service. More

by Joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lord
4.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Reed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Slater
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chung
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Kingsley
Oct 28, 2020 -

Whitby Toyota responded

Hi Joan! We are so happy to hear that you feel comfortable and welcome here. We hope to see you again!!

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