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Whitby Toyota - Service Centre

Whitby, ON

4.6
430 Reviews

430 Reviews of Whitby Toyota - Service Centre

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December 05, 2020

I have dealt with many dealerships including GM, Honda, Toyota and Mercedes, Whitby Toyota is by far the best in terms of service, efficiency and most importantly, honesty More

by Chanterelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Whitby Toyota responded

We are so glad to hear that you had such a positive experience with Leo, Cameron, and Steve, as well as our dealership as a whole! Your voice matters to us, so thank you so much for taking the time to leave us a review! We hope to see you again soon!

December 04, 2020

Always greeted with a smile. Friendly, professional. They take the time to make sure my questions are answered and I’m satisfied with the job also my order is correct! More

by Gill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wadsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brook Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gord Sasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith O'Neil, Burt Agard
Jan 04, 2021 -

Whitby Toyota responded

Thank you so much for your review Gill! We are thrilled to hear that you had such a good experience with so many of our staff members! We hope to see you back at our dealership soon!

December 02, 2020

Quick responses and great service. Always willing to go the extra mile and they don't try to upsell anything that is not required. Customer service first before Customer selling. More

by rmachanda
Recommend Dealer
Yes
Employees Worked With
Steve Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Khan, Burt Agard
Jan 04, 2021 -

Whitby Toyota responded

Thank you so much for your review! We are so glad to hear that you had such a great experience with so many of our staff members! We hope to see you back at our dealership soon!

November 28, 2020

Courteous, efficient,timely and fair priced services. Free car wash in non winter seasons. Free wifi and spacious customer waiting area. Free shuttle in non pandemic time. More

by hudsongiang13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Whitby Toyota responded

We are so glad to hear that you had such a good experience when visiting Cameron in our Service Department. Your voice matters to us, so we greatly appreciate your review! We hope to see you back at our dealership soon!

November 26, 2020

Friendly staff and great service Don’t remember the Friendly staff and great service Don’t remember the cashier’s name but she was fantastic! The initial screening was a great touch since the wait to More

by mcintoshdc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Whitby Toyota responded

Thank you so much for your review! We are so glad that you had such a good experience in our Service Department with Brian and Cameron! We can't wait to see you again soon!

November 25, 2020

Winter tire season is here - and I took the opportunity to combine my “tire swap” with a routine maintenance. Although the dealership is busy, I was checked in quickly and efficiently. All safety protoc More

by franski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Whitby Toyota responded

We are so glad you had a positive experience in our Service Department with Anthony! Your review is very much appreciated and we can't wait to see you back at the dealership soon!

November 20, 2020

The service department at Whitby Toyota is excellent! Amanda is very informative and provides excellent communication throughout the process. I will never take my car anywhere else! Thanks again! More

by Christine R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Whitby Toyota responded

Hi Christine! We are so happy to hear that Amanda was able to help you out. We can't wait to see you again! Thanks for your wonderful review!

November 20, 2020

Amanda and Steve facilitated a repair on my vehicle after a collision. The customer service I received was phenomenal. They both went well above and beyond to ensure both me and my car were well taken care o More

by MrsNicholson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Whitby Toyota responded

Hi Mrs Nicholson! We are so happy to hear that Amanda and Steve helped you out and the experience was amazing for you. We hope to see you again!

November 17, 2020

I am a loyal customer for 10 years+ ... I trust the quality work they provided. Sometime the wait is a bit long, but it worth the time to ensure the quality services More

by Than
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Whitby Toyota responded

Hi there! We are so happy to hear that you are a loyal customer. Thank you so much for trusting us and servicing your vehicle.

November 17, 2020

Very organized and professional reception and check out Vehicle was ready at time promised Not the lowest cost but added service made it good value More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Forbes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Whitby Toyota responded

Hi Mike! Thank you so much for your review. We hope to see you again!!

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