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Whitby Toyota - Service Centre

Whitby, ON

4.7
418 Reviews

418 Reviews of Whitby Toyota - Service Centre

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January 13, 2021

Fast are reliable service with nice and co operative employee. Satisfied with proper diagnosis, advise and service within time limit. Always perfect service. Keeps social distance More

by vyasjs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2021

i got my 2020 Corolla SE in December 2019. Having crank noise while pressing and releasing the brakes.Technicians give me different reason all time. More

by azeem
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Hassira
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2020

Got full service and long life coolant changed. Coolant was spilt in engine compartment and leaked down my front bumper didn’t notice until I got home so I just cleaned it off myself. Dealer has been good More

by mben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Whitby Toyota responded

We are so glad that you had a good experience within our Service Department, as well as with Brian in particular! Your voice matters to us, so we greatly appreciate your feedback. Hope to see you back at our dealership soon!

December 17, 2020

Excellent experience at Toyota Whitby. My truck was ready in 3 hours and smelled great after maintenance service. techs followed all covid protocol. Keep up good work!! More

by Rizzo J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Whitby Toyota responded

Thank you so much for your review, Rizzo! We are overjoyed that you had such a great experience in our Service Department with Brian, Anthony, and Cameron. We hope to see you back at our dealership soon!

December 17, 2020

Keith and the staff at Whitby Toyota have been looking after my wife's car since we purchased it 10 years ago. Always very helpful and a pleasure to work with. More

by Al J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith O'Neil
Jan 04, 2021 -

Whitby Toyota responded

We are so glad that you have had such a positive experience these past 10 years! Your voice matters to us, so we are thrilled that you have left such a good review for Keith! We hope to see you back at our dealership soon!

December 12, 2020

Scheduled work allegedly completed, timely. Warranty work scheduled in May, not completed. Its December now. Zero communication exists between customer and dealership once invoices are paid in full. More

by Lvlogan
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cameron Slater
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Forbes
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2020

I’ve been dealing with you for 8 years and have been very pleased with your service and sales for my last 4 vehicles Thanks More

by rsprinting7
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Dunn
Jan 04, 2021 -

Whitby Toyota responded

We are so glad you had such a good experience with Mitch in our Sales Department! Your voice matters to us, so thank you so much for leaving such a great review! Hope to see you back at our dealership in the near future!

December 05, 2020

I have dealt with many dealerships including GM, Honda, Toyota and Mercedes, Whitby Toyota is by far the best in terms of service, efficiency and most importantly, honesty More

by Chanterelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Whitby Toyota responded

We are so glad to hear that you had such a positive experience with Leo, Cameron, and Steve, as well as our dealership as a whole! Your voice matters to us, so thank you so much for taking the time to leave us a review! We hope to see you again soon!

December 05, 2020

My Wife and I have bought and service our vehicles at Whitby Toyota for years now. We will only get oil changes, scheduled maintenance service, repairs at this great friendly, efficient dealership. The s More

by paulowen.andrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve from the service department is great 👍 too!, Keith O'Neil, Cynthia Kellins
Jan 04, 2021 -

Whitby Toyota responded

Thank you so much for your review Paul and Ann-Marie! We are overjoyed that you had such a positive experience within our dealership with so many different staff members! We always strive to do the best for our customers and are very pleased that you have been a long-term customer! We hope to see you back at our dealership soon!

December 04, 2020

Always greeted with a smile. Friendly, professional. They take the time to make sure my questions are answered and I’m satisfied with the job also my order is correct! More

by Gill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wadsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brook Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gord Sasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith O'Neil, Burt Agard
Jan 04, 2021 -

Whitby Toyota responded

Thank you so much for your review Gill! We are thrilled to hear that you had such a good experience with so many of our staff members! We hope to see you back at our dealership soon!

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