Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
430 Reviews of Whitby Toyota - Service Centre
Sort by
July 02, 2021
Excellent excellent customer service great mechanics. caring people when your car has an emergency they get you in fast. They explain things I started coming here because my former boss recommended th caring people when your car has an emergency they get you in fast. They explain things I started coming here because my former boss recommended them. Your car will thank you. More
by ally L
July 01, 2021
My first time at this dealership and am quite pleased with the level of service received - I felt valued and appreciated. Chelsey, from start to finish, has proven to be quite knowledgeable and de with the level of service received - I felt valued and appreciated. Chelsey, from start to finish, has proven to be quite knowledgeable and delivered exceptional service throughout the process. More
by Gareth Gayle
June 27, 2021
Amanda is always more than helpful when I’ve brought my car in for service. She is helpful, polite and friendly. car in for service. She is helpful, polite and friendly. More
by Gumps_Jenny
Employees Worked With
June 26, 2021
My "fair" rating is based on my last visit on June 24, 2021. I brought my 2017 Highlander Hybrid for a scheduled service as well as investigate the source of a gasoline smell from the engine. I was infor 2021. I brought my 2017 Highlander Hybrid for a scheduled service as well as investigate the source of a gasoline smell from the engine. I was informed that the mechanic/technician (#919) did not smell any gas odors but did notice that an "engine shampoo" was performed recently and that the smell may be related! I did clean the engine using a foam product on May 25, 2021 but this product had little to no residual odor whatsoever. Even if there was any odor, it would not be gasoline based or would have dissipated by June 24, 2021. Also I started my vehicle first thing this morning(June 26, 2021, 9:00am) and the gas smell still exists. This has been a disappointing visit to Whitby Toyota and not what I've come to expect. More
by Rlee
June 20, 2021
Best service I’ve ever been too I have no problem recommending your dealership to my family and my friends. They are very accommodating and friendly recommending your dealership to my family and my friends. They are very accommodating and friendly More
by John.teves
Employees Worked With
Chelsey Cosh
June 14, 2021
Thank you to Adam for fixing my car AC, did a fantastic work, very kind and knowledgeable person, service was pretty quick as well highly recommend work, very kind and knowledgeable person, service was pretty quick as well highly recommend More
by beheshta43
Employees Worked With
June 12, 2021
Your service leaves a lot to be desired and the lake of proper Cooperation. Your salesman’s words are some what hollow and invalid. Shameful proper Cooperation. Your salesman’s words are some what hollow and invalid. Shameful More
by Trippletime
Employees Worked With
Other Employees :
Ian Kingsley, Burt Agard
June 02, 2021
Thank you for your excellent and friendly service. Review of historical maintenance service was helpful. Service appointment was completed on time. Staff followed COVID-19 protocol Review of historical maintenance service was helpful. Service appointment was completed on time. Staff followed COVID-19 protocol More
by Lamary
Employees Worked With
May 31, 2021
Still dont understand why this dealership treat "some" customers this way. Over 7months being trying to reach them over an unsatisfactory experience yet no response. They promise to get back to me but nev customers this way. Over 7months being trying to reach them over an unsatisfactory experience yet no response. They promise to get back to me but never, called in several times only to be told someone will reach out but they never did, i guess they have enough customers that some people don't really matter. More
by eokejimi
Employees Worked With
May 25, 2021
Always a pleasure dealing with the parts and service staff at Whitby Toyota. They are professional, courteous, knowledgeable and respectful. I was able to drop and go, received a call once they had my v staff at Whitby Toyota. They are professional, courteous, knowledgeable and respectful. I was able to drop and go, received a call once they had my vehicle inside. Always customer first! More
by msutton
