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Whitby Toyota - Service Centre

Whitby, ON

4.7
418 Reviews

418 Reviews of Whitby Toyota - Service Centre

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August 24, 2021

Appointments are on time and all of the staff is very helpful. A pleasure to be there. All in all a positive experience beginning to end More

by ptatham47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2021

I’ve purchased my first Toyota, and my second as well at Whitby Toyota. My second vehicle has only been serviced at Whitby Toyota, and that should speak volumes. Friendly and trustworthy Sales and Service More

by Sticks4hire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gord Sasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Kelly
August 14, 2021

Whitby Toyota has provided us with excellent service for our 2020 Rav4, we have been fans of Toyota vehicles since we bought our first in 1978. More

by ralphedwardlong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maryam Hadisohi
July 25, 2021

Cheerful receiver, honest advisor and not pushy, quick service, fair cost of service, work completed did not exactly reflected what was specified prior to service but minor issue - washer fluid was not to More

by arnel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ells
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2021

Thank you so much for a great experience and good service. Mr Cameron and his team @ service department for a job well done on my truck. I highly recommended going to whitby toyota. Mico of Mississau More

by micomercado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2021

This dealership ensures customer safety while maintaining a fast service. Everyone is polite and helpful. My Highlander was taken in promptly and I received a phone call as soon as the work was completed. More

by Jaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ells
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2021

The team is awesome, very accomodating staff and follows-up promptly. deals with customers professionally. the wait was manageable with free wifi. I like it that they text me for my annual service r More

by JMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hassira
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Whitby Toyota responded

Hello! Thank you for your kind review! We are so glad to hear that you had a comfortable experience within our dealership. We strive to be as accommodating, efficient and thorough as possible! Much thanks, The Whitby Toyota Team.

July 04, 2021

Very good service however online service booking is terrible!! Need to make it easier to navigate otherwise as a customer you get frustrated and may decide not to service your vehicle at the dealership More

by Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chung
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2021

Excellent excellent customer service great mechanics. caring people when your car has an emergency they get you in fast. They explain things I started coming here because my former boss recommended th More

by ally L
Recommend Dealer
Yes
Employees Worked With
Jason Ells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of them deserve credit!
Jul 03, 2021 -

Whitby Toyota responded

Hi Ally! Thank you for the kind words about our dealership. We take great pride in delivering top-notch customer service, and we are happy to hear that your experience at our dealership reflects that. Much appreciated, The Whitby Toyota team.

July 01, 2021

My first time at this dealership and am quite pleased with the level of service received - I felt valued and appreciated. Chelsey, from start to finish, has proven to be quite knowledgeable and de More

by Gareth Gayle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chung
4.0
This rating includes all reviews, with more weight given to recent reviews.
Grace Bradford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsey Cosh
Jul 03, 2021 -

Whitby Toyota responded

Hi Gareth, Thank you for your review! We are glad to hear that Chelsey was able to help you out. Looking forward to working with you again in the future, The Whitby Toyota team.

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