Whitby Toyota - Service Centre

Overall I have been satisfied with the service of Whitby Toyota. However, on May 10, 2023, the staff went above and beyond. I went to Toyota for a regular oil change and to get my snow tires off and my gen Toyota. However, on May 10, 2023, the staff went above and beyond. I went to Toyota for a regular oil change and to get my snow tires off and my general tires on. Toyota staff advised me that my snow tires were very worn and did not recommend that it was safe for me to continue to use them. While I was there, minor damage occurred to one of my snow tires by a technician. This minor damage was pointed out to me and the staff took full responsibility. Jason Ells and Gord Sasse went out of their way to ensure that I received complimentary 4 snow tires (a set). I appreciated very much the service that I received from all of the Toyota staff especially on that day! More

My first visit at the Whitby location. They have the best service center out of all the toyota dealerships that I have ever been to. I wouldnt have known about their quickness and efficie They have the best service center out of all the toyota dealerships that I have ever been to. I wouldnt have known about their quickness and efficiency until I called to book an appointment for an oil change. This all attributed from the customer service provided by Jason who was friendly, polite and professional right from the start. More

The best customer service ever. All the employees there are so cordial and helpful, thanks to each of you I’ve interacted recently. Best experience ever. Thanks for everything. All the employees there are so cordial and helpful, thanks to each of you I’ve interacted recently. Best experience ever. Thanks for everything. More

Quick, efficient, and effective service and that's hard to find these days. Thanks Whitby Toyota. to find these days. Thanks Whitby Toyota. More

Toyota has earned my respect by fixing what needs to be fixed unlike other manufacturers who push unnecesary repairs when cars come in for reutine maintenance. I trust Toyota for its dependability and the fixed unlike other manufacturers who push unnecesary repairs when cars come in for reutine maintenance. I trust Toyota for its dependability and the honesty of their mechanics. More

I find your Dealership very accommodating to our needs. We just show up, no appointment for whatever reason and there is always somebody trying to help us that is Service. We just show up, no appointment for whatever reason and there is always somebody trying to help us that is Service. More

This dealership is professional and friendly, I have been coming to this location for over 20 years. coming to this location for over 20 years. More

Professional check, communication and work. Everything is perfect except the price which is a little bit higher than what I find in other workshop (replacing the alternator) Everything is perfect except the price which is a little bit higher than what I find in other workshop (replacing the alternator) More

Easy to schedule an appointment, car drop off area efficient, prompt friendly service and the work was done quickly while you waited in comfortable chair in a waiting room that has a TV. efficient, prompt friendly service and the work was done quickly while you waited in comfortable chair in a waiting room that has a TV. More