Whitby Toyota - Service Centre

I had my first experience with Whitby Toyota recently, and I couldn’t be more impressed! Their team provided exceptional service, handling everything with speed and professionalism. From start to finish, and I couldn’t be more impressed! Their team provided exceptional service, handling everything with speed and professionalism. From start to finish, the process was smooth, efficient, and stress-free. It’s clear they prioritize their customers and take pride in their work. Thank you, Whitby Toyota, for making my visit so pleasant. I’ll definitely be back and highly recommend you to others. More

After waiting for more than 2 hours , I need to visit again on issue with Toyota app not working for my Sienna again on issue with Toyota app not working for my Sienna More

Great service, friendly staff, very accommodating, reasonable priced and knowledgeable in their field. I am glad that I choose this dealership reasonable priced and knowledgeable in their field. I am glad that I choose this dealership More

Adam Hassira, Shop Foreman/Service Manager is a kind gentleman with knowledge, integrity and always ready and willing to help. Mr. Hassira, you are definitely an asset to Whitby Toyota and I personally gentleman with knowledge, integrity and always ready and willing to help. Mr. Hassira, you are definitely an asset to Whitby Toyota and I personally would like to thank you for your help, kindness and integrity. More

Extremely poor service experience. I went to the dealership for detailing services (Ultimate package). First time, it was not done properly and I took it back and met the Service Manag I went to the dealership for detailing services (Ultimate package). First time, it was not done properly and I took it back and met the Service Manager whom I showed the things were not as expected. He agreed and apologized. I was asked to bring the vehicle back for redoing the detailing. I dropped the vehicle and left it for 6 days to do the jobs nicely. I dropped the vehicle after hour on Sunday evening. No one called until I followed up on Friday to know the status of the job. I talked directly with the Service Manager and he confirmed that the job is done and I can pick-up the vehicle on Saturday morning. I went today to pick up and found the service manager at the service desk and tried to talk to him but he asked me to talk to another person and left. Then I was told to wait outside that someone will be bring the car. Another person brought the car and just left without talking/handing over the car. It was so frustrating that the same issues (dirt, dust inside, stains outside etc.) remained and appeared that nothing was done. When I met the service manager, I requested him to take care of it so that I don't need to bring back again as I live in Oshawa and it costs me every time I bring the car and use uber to return. The services they provided is not even closed to the services promised on their printed brochure/explained during the service booking for the Ultimate Detailing package. I will never visit the dealership again for any services. More

For a Dealership there service prices aren't that bad compared to other local mechanics. And you know that your getting Toyota original parts Cameron is the service rep. I always go to He knows me and compared to other local mechanics. And you know that your getting Toyota original parts Cameron is the service rep. I always go to He knows me and my car 2013 Venza and he is always helpful with suggestions about my car. More

Adam Hassira, (Service Manager/Shop Foreman), is honest, professional, knowledgeable and approachable! He has a fantastic team that is friendly and provides excellent service. I would not hesitate to recomm professional, knowledgeable and approachable! He has a fantastic team that is friendly and provides excellent service. I would not hesitate to recommend them. More

Jason Ells was very chill very nice to deal with didn’t get any issues with him and straight forward get any issues with him and straight forward More

They have a fantastic service department and customer service to help you with all your needs. service to help you with all your needs. More

A personable individual who always provides succinct and accurate information. His customer service skills are excellent. accurate information. His customer service skills are excellent. More