Whitby Toyota

My son had an appt booked for Jan 16, he received a call from Tony that morning before the appt and he told my son if he was not going to buy the car before the end of the month he could not do the test dri from Tony that morning before the appt and he told my son if he was not going to buy the car before the end of the month he could not do the test drive?? How can you commit to purchasing a car if you have not test driven it! My son was and is very interested in purchasing this car, he will not be doing it from Whitby Toyota, that's for sure. I called in and spoke with Chris one of the managers on duty he was very apologetic and he asked if my son would come in and do the test drive with another sales person? But when Chris called him he gave him an excuse that this car could not be test driven in bad weather because it is rear wheel drive. There was no bad weather it was just cold! We are very unsatisfied with the customer service from Whitby Toyota. More

Had a good sit down with Hayden to discuss the RAV4 and the Highlander. Hayden did a great job showing us the cars and features of each, and offered us all the options available. Although Hayden's serv the Highlander. Hayden did a great job showing us the cars and features of each, and offered us all the options available. Although Hayden's service was excellent, we weren't happy with the trade-in value provided to us by the management and proceeded with another vendor. More

Hi I’m Helen. Whitby Toyota is my favourite place to go for oil change and we bought our car there too. First of all it’s so close to my house. Employees are friendly like Mike Han, Chris( the manager) an for oil change and we bought our car there too. First of all it’s so close to my house. Employees are friendly like Mike Han, Chris( the manager) and Richard Sookoor at the sales department . Thank you guys. We met Ian too, when we got our lease Corolla and he’s so down to earth person, very professional and he make sure that you’re happy and satisfied for your visit . Ian has an excellent personality. Thanks Ian. Jason in service department was so nice and friendly, I would say that they have an excellent costumer service and very helpful. They’re awesome! Keep up the good work guys!!!! More

We are so pleased with Tony Khoury who sold us a 2019 Rav4. He took the time to explain how to use our high tech dashboard and made us feel comfortable. I know we are going to enjoy this vehicle. Thank y Rav4. He took the time to explain how to use our high tech dashboard and made us feel comfortable. I know we are going to enjoy this vehicle. Thank you Tony. More

All the people at Whitby Toyota go out of their way to help you. Down to earth, great considerate people!! This is a Fabulous dealership!! help you. Down to earth, great considerate people!! This is a Fabulous dealership!! More

My experience with Andrew Ward at Whitby Toyota was as nowhere else I had! He listened to what I needed and politely guided me with questions. He wanted to ensure that I was totally ok with payments! He w nowhere else I had! He listened to what I needed and politely guided me with questions. He wanted to ensure that I was totally ok with payments! He was dedicated to deliver the color, style and answer all questions without rushing me into anything. It was amazing experience! Thank you so much! More

Friendly and courteous from the minute you drive through the service bay, talk to the porters, service advisers, paying the bill to getting out to your car, its all as smooth as silk. the service bay, talk to the porters, service advisers, paying the bill to getting out to your car, its all as smooth as silk. More

Always quick to reply and get you in. Always good work. Comfortable place and good people. They keep you up to date on all service required. Comfortable place and good people. They keep you up to date on all service required. More

I went in to check out the C-HR and fell in love with a 2018 C-HR they had on the lot. Rashid who looked after me was prefect. What ever I wanted to know about the vehicle he supplied up front and with th 2018 C-HR they had on the lot. Rashid who looked after me was prefect. What ever I wanted to know about the vehicle he supplied up front and with these difficult times was there when I called. I would definitely recommend if you’re looking to buy a Toyota to ask to speak Rashid such an easy person to talk to. More

Just bought a 2021 CHR... the service from Hayden was excellent! He explained everything to me in great detail also when my vehicle was ready for pickup... he had set up my phone for me on the Apple Play excellent! He explained everything to me in great detail also when my vehicle was ready for pickup... he had set up my phone for me on the Apple Play while showing me all the functions of the screen and dash. Incredibly personable ! Incredibly satisfied with the service and my new car. Great job Toyota!! :) More