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Whitby Toyota
Whitby, ON
1,899 Reviews
Whitby Toyota has been operating with the mission and objective to go above and beyond our client’s needs every single day. At Whitby Toyota, we are always striving to exceed your expectations at every visit while also providing you with the very best vehicles, services, products, and facilities.
At Whitby Toyota, you will find a dealership that you can trust for the purchase of your next new or pre-owned Toyota vehicle as well as a modern and dedicated service department for the maintenance of your current vehicle. We are always looking to go the extra mile at Whitby Toyota in order to keep our clients satisfied.
Come to Whitby Toyota today to find the perfect new Toyota vehicle for you, your family, and your budget. Toyota has one of the largest inventories of brand new vehicles in the world, and you’ll find the entire lineup today at Whitby Toyota.
Our team of experienced sales representatives look forward to helping you find the perfect Toyota for you by answering all of your questions with dedication and commitment. From new Toyota models to certified pre-owned vehicles, we have the model you are looking for at Whitby Toyota.
Whitby Toyota is there for you when you want to buy a new or pre-owned Toyota, but we are also there for you when you become a Toyota owner. From maintenance and services to detailing and genuine Toyota parts and accessories, Whitby Toyota has all of your needs covered, and we will take care of your Toyota with the same passion and attention used to take care of our own vehicles.
Come in today to Whitby Toyota to learn more about our services, products, and vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 1,899 reviews
October 07, 2024
We recently went to look at used cars and found one we liked. We met with Lucky and he showed us a few cars. There was absolutely no pressure. We ended up buying a Corolla from the dealership because of L liked. We met with Lucky and he showed us a few cars. There was absolutely no pressure. We ended up buying a Corolla from the dealership because of Lucky and the customer service was fantastic. Lucky is a very personable guy and knowledgeable. We were totally at easy. Whitby Toyota is my go to place for advice service. All staff members were friendly. More
by bobmcmillan
October 05, 2024
Excellent customer service and attention to detail! Very responsive and easy to find answers to all our questions . Very responsive and easy to find answers to all our questions . More
by Jeff&kenna
September 28, 2024
Extremely poor service experience. I went to the dealership for detailing services (Ultimate package). First time, it was not done properly and I took it back and met the Service Manag I went to the dealership for detailing services (Ultimate package). First time, it was not done properly and I took it back and met the Service Manager whom I showed the things were not as expected. He agreed and apologized. I was asked to bring the vehicle back for redoing the detailing. I dropped the vehicle and left it for 6 days to do the jobs nicely. I dropped the vehicle after hour on Sunday evening. No one called until I followed up on Friday to know the status of the job. I talked directly with the Service Manager and he confirmed that the job is done and I can pick-up the vehicle on Saturday morning. I went today to pick up and found the service manager at the service desk and tried to talk to him but he asked me to talk to another person and left. Then I was told to wait outside that someone will be bring the car. Another person brought the car and just left without talking/handing over the car. It was so frustrating that the same issues (dirt, dust inside, stains outside etc.) remained and appeared that nothing was done. When I met the service manager, I requested him to take care of it so that I don't need to bring back again as I live in Oshawa and it costs me every time I bring the car and use uber to return. The services they provided is not even closed to the services promised on their printed brochure/explained during the service booking for the Ultimate Detailing package. I will never visit the dealership again for any services. More
by Ahsan Ali
September 27, 2024
Had a great experience with this dealership recently. I was able to upgrade to a Rav4 at a very reasonable cost. Everything went smooth from start to finish and the service was very friendly and professi I was able to upgrade to a Rav4 at a very reasonable cost. Everything went smooth from start to finish and the service was very friendly and professional. More
by jjharris4949
September 26, 2024
Arda was helpful. Amazing got what we needed. Good price! Fits to our lifestyle and what we needed. Amazing got what we needed. Good price! Fits to our lifestyle and what we needed. More
by Arlene Enriquez
September 24, 2024
Great customer service and advice provided by the team. Team works well together and efficient Team works well together and efficient More
by Marcia O’Connor
September 19, 2024
I just want to thank Amanda for assistance. We recently had repairs done at another dealer that Whitby Toyota had to re-do. Amanda made it right for us and we truly appreciated her kindness an We recently had repairs done at another dealer that Whitby Toyota had to re-do. Amanda made it right for us and we truly appreciated her kindness and understanding. More
by Erroll Knight
Employees Worked With
September 13, 2024
Excellent customer service no pressure purchase everything was great ! Aria is very knowledgeable and delivers on his promises everything was great ! Aria is very knowledgeable and delivers on his promises More
by Afshin60
Employees Worked With
September 11, 2024
For a Dealership there service prices aren't that bad compared to other local mechanics. And you know that your getting Toyota original parts Cameron is the service rep. I always go to He knows me and compared to other local mechanics. And you know that your getting Toyota original parts Cameron is the service rep. I always go to He knows me and my car 2013 Venza and he is always helpful with suggestions about my car. More
by Rob.ruthere
September 06, 2024
Adam Hassira, (Service Manager/Shop Foreman), is honest, professional, knowledgeable and approachable! He has a fantastic team that is friendly and provides excellent service. I would not hesitate to recomm professional, knowledgeable and approachable! He has a fantastic team that is friendly and provides excellent service. I would not hesitate to recommend them. More
by colleengmac
Employees Worked With
