Whitby Toyota

The overall process was excellent. Our sales rep, Aria, was professional, courteous, and knowledgeable. We decided to add a winter tire package, and the service department was very Our sales rep, Aria, was professional, courteous, and knowledgeable. We decided to add a winter tire package, and the service department was very thorough and professional. One area for improvement is in the document signing portion of the deal. When being brought in to sign documents with the business manager, it would be beneficial to have a moment to discuss the options privately. Neither my wife, nor I, enjoyed having to discuss these matters while the business manager waited at his desk. If you really want me to spend thousands of extra dollars on an extended warranty, give me moment to privately run my numbers. This is the second vehicle I’ve bought (from two different dealerships) where this has happened - so it leads me to believe that it’s less about the product and significantly more about the dollars. I’ve blanket refused all services due to this. Other than that, it was a pleasant buying experience, and one that I’d repeat from this dealership. More

It was nice experience with umair. He explain very smooth and nicely. He is good in customer service. He explain very smooth and nicely. He is good in customer service. More

Great Service very professional and highly recommended. The buying experience was very pleasent and seamless The buying experience was very pleasent and seamless More

Mr umair is very polite and very professional salesman. He is very helpful. I bought toyota sienna from him and I am very happy with his services and price ..thanks umair. He is very helpful. I bought toyota sienna from him and I am very happy with his services and price ..thanks umair. More

Good service and friendly advisors excellent timing and no waiting time job done asap parts readily available no waiting time job done asap parts readily available More

Best service provider always on time and best service advisors always ready to assist spare parts are always there no need to order them from elsewhere quick efficient and reasonably priced and also afte advisors always ready to assist spare parts are always there no need to order them from elsewhere quick efficient and reasonably priced and also after service check up if all was good nice place to wait and have a complimentary coffee More

Customer service and the peoples working there are very helpful , every one is willing to answer all the questions that had it in my mind and the car that I ordered , they said the waiting time is 3-6 mont helpful , every one is willing to answer all the questions that had it in my mind and the car that I ordered , they said the waiting time is 3-6 months period but in just 2 weeks they already had one available for me; More

I have been a customer for 27 years and highly recommend this dealership sales and service. this dealership sales and service. More

Inviting environment when entering the building. Staff is friendly and helpful. Have a number of vehicles on display in the showroom. Staff is friendly and helpful. Have a number of vehicles on display in the showroom. More

Staff was very friendly and helpful with all the questions I had. Overall great experience. questions I had. Overall great experience. More