Whitby Toyota

The dealership was great. Kept me up-to-date on when the car would arrive. They honored price re tariffs. Friendly and professional staff. The explanation on the car feat Kept me up-to-date on when the car would arrive. They honored price re tariffs. Friendly and professional staff. The explanation on the car features was really in depth!!! More

Recently purchased our first Toyota. Grand Highlander. Needless to say we had numerous questions and I mean numerous. Dave always answered our calls and was able to answer our never en Grand Highlander. Needless to say we had numerous questions and I mean numerous. Dave always answered our calls and was able to answer our never ending questions. We have not been in for service yet so looking forward to same great service. Would highly recommend Whitby Toyota for purchasing a vehicle. So far absolutely love our grand highlander max hybrid More

Got to the dealership for oil change was told 2 hour wait turned out to only be an hour and very nice people great service turned out to only be an hour and very nice people great service More

Excellent prompt and friendly service . Whitby Toyota treats like family! Will always recommend this dealership to friends. Whitby Toyota treats like family! Will always recommend this dealership to friends. More

Mr Umair is awesome, has good customer relationship. I love my new car.Rav4 Xle Premium I love my new car.Rav4 Xle Premium More

I had a puncture in my rear driver tire on the way to Toronto for our family trip. They fixed it right away. Service people are so nice and friendly with lots of patience. The resting area is very clean Toronto for our family trip. They fixed it right away. Service people are so nice and friendly with lots of patience. The resting area is very clean and comfortable:) More

As always the service was great . Never a problem and all my questions are always answered. Thanks again Never a problem and all my questions are always answered. Thanks again More

Excellent service that is always on time and usually on budget. Staff are kind and friendly and take time to explain issues and repairs. budget. Staff are kind and friendly and take time to explain issues and repairs. More

Mo explained what’s going to be done and even after the service is done. service is done. More

I was close to a "No" on the "Would you recommend this dealership". It was saved from a "No" based on Aria, as well as Betty. 1. Working with Betty and Aria was great. Betty was fully informative and pa dealership". It was saved from a "No" based on Aria, as well as Betty. 1. Working with Betty and Aria was great. Betty was fully informative and patient with my sorting out my decision on purchasing warranty or rust proofing. Aria was great in working towards my needs and providing perspectives on the cars on lot and process or ordering new ones. Had I worked with Aria from the start, I believe I would have purchased the right car for me. As it was, I did not purchase the car I should have. 2. I originally purchased a Corolla sedan hybrid, then cancelled it (my decision, though incorrect) and ended up purchasing a Corolla hatchback. After the cancellation of the hybrid sale, in conversation with Aria, I gained a new perspective on the purchases. He's very informative, personable and appreciates your particular needs. Unfortunately, the hybrid had been re-sold already. 3. The car I purchased had a number of immediate issues. I felt there wasn't the transparency I would expect with buying from a prominent dealer. i) A large scrape on underside that had not been pointed out ii) Cigarette odor that was not, as promised, dealt with prior to delivery. iii) A cigarette burn on a seat that was not pointed out. iv) When arrangements made to bring car in to deal with cigarette odor there was an internal mix up that required a re-booking, wasting a morning for me. I hope to have that and the burn resolved with the re-booking. More