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Whitby Toyota
Whitby, ON
2,087 Reviews
Whitby Toyota has been operating with the mission and objective to go above and beyond our client’s needs every single day. At Whitby Toyota, we are always striving to exceed your expectations at every visit while also providing you with the very best vehicles, services, products, and facilities.
At Whitby Toyota, you will find a dealership that you can trust for the purchase of your next new or pre-owned Toyota vehicle as well as a modern and dedicated service department for the maintenance of your current vehicle. We are always looking to go the extra mile at Whitby Toyota in order to keep our clients satisfied.
Come to Whitby Toyota today to find the perfect new Toyota vehicle for you, your family, and your budget. Toyota has one of the largest inventories of brand new vehicles in the world, and you’ll find the entire lineup today at Whitby Toyota.
Our team of experienced sales representatives look forward to helping you find the perfect Toyota for you by answering all of your questions with dedication and commitment. From new Toyota models to certified pre-owned vehicles, we have the model you are looking for at Whitby Toyota.
Whitby Toyota is there for you when you want to buy a new or pre-owned Toyota, but we are also there for you when you become a Toyota owner. From maintenance and services to detailing and genuine Toyota parts and accessories, Whitby Toyota has all of your needs covered, and we will take care of your Toyota with the same passion and attention used to take care of our own vehicles.
Come in today to Whitby Toyota to learn more about our services, products, and vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 2,087 reviews
March 03, 2026
I recently had a great service experience at Whitby Toyota. From start to finish, the team was professional, friendly, and very efficient. The staff took the time to clearly explain the work being d Toyota. From start to finish, the team was professional, friendly, and very efficient. The staff took the time to clearly explain the work being done on my vehicle and kept me updated throughout the process. The service was completed on time, and everything was handled with honesty and attention to detail. It’s clear they value customer satisfaction and take pride in their work. The waiting area was clean and comfortable, and the overall experience felt smooth and stress-free. I truly appreciate the transparency and professionalism shown by the service department. I would definitely recommend Whitby Toyota to anyone looking for reliable and trustworthy vehicle service. I’ll be returning for future maintenance without hesitation. More
by Jose
March 02, 2026
Very pleased and impressed with the service that I received at Whitby Toyota. Thank you, Jeff for taking the time to sit down with me and ensure that I am purchasing the car that best suits my needs! received at Whitby Toyota. Thank you, Jeff for taking the time to sit down with me and ensure that I am purchasing the car that best suits my needs! More
by Marc K
Employees Worked With
March 01, 2026
Always pleased with the service we receive at Whitby Toyota. The people are always friendly and helpful! Toyota. The people are always friendly and helpful! More
by Jennie H
March 01, 2026
Vanity has seized this man and his dealership. The customer service is extremely poor and they caused significant mechanical damage to my car's engine and lack the integrity to acknowledge what t The customer service is extremely poor and they caused significant mechanical damage to my car's engine and lack the integrity to acknowledge what they have done and to restore my automobile. Truly pathetic and irresponsible behavior. They have tried every deceitful trick available i.e., - your car in old, or it was damaged by another garage before we touched it -- all lies. Such a disappointment that a business man would resort to telling lies and behaving in such an unprofessional manner that not only diminishes him a person, but the entire Toyota brand. Can't wait for the Chinese cars to come to Canada, because I can't say that I will every buy another Toyota...Why because I hate Liars! More
by Lionoh
Employees Worked With
March 01, 2026
He was very kind and respectful Mo treated me with professionalism and care He explained my car needs and provided full report on the servics completed Great employee professionalism and care He explained my car needs and provided full report on the servics completed Great employee More
by thomasspirit1
February 27, 2026
The Advisor Jaffer was very cordial and knowledgeable, and explained the service activities and approximate ETA. Service was completed on time and customer well taken care. and explained the service activities and approximate ETA. Service was completed on time and customer well taken care. More
by siby.punnoose
Employees Worked With
February 26, 2026
The service staff are friendly and accommodating. I appreciate them arranging a ride home for me, and the waiting area is always clean and comfortable when I choose to stay. My vehicle is consistentl I appreciate them arranging a ride home for me, and the waiting area is always clean and comfortable when I choose to stay. My vehicle is consistently treated with care. In my recent visit, I found it odd that they questioned whether I was using my summer lug nuts on my winter wheels. They seemed shocked when I reminded them that I purchased the second set of lug nuts directly from them just a year ago. Since they asked me this same question previously, it felt like they were either trying to upsell me on parts I already own or they sold me the wrong lug nuts to begin with. They also mentioned the tire puncture repair was $60. While this was covered under warranty and did not cost me anything, it is significantly more than most independent shops would charge. I suppose you go to a dealership for their specific knowledge of your vehicle rather than to save money. More
by VoteLisa
Employees Worked With
February 23, 2026
Issue was remediated as needed and as per the committed timeline - service department was very accommodating and responsive to all questions. Always a good experience. timeline - service department was very accommodating and responsive to all questions. Always a good experience. More
by Kh69474
Employees Worked With
February 21, 2026
Don’t understand the google reviews, every person was amazing and I would bring my car there if i lived closer amazing and I would bring my car there if i lived closer More
by P
February 21, 2026
We had a great experience working with Lucky Hayer and his team leader, Richard Alam. We really enjoyed how super helpful he was and this really made the whole experience stress-free. Although we haven’t his team leader, Richard Alam. We really enjoyed how super helpful he was and this really made the whole experience stress-free. Although we haven’t made a decision to buy a new vehicle yet, when we do, we definitely will come back to Whitby Toyota and ask for Lucky. More
by Jim.boate
