Whitby Toyota

We've been customers of Whitby Toyota (sales/service) for over 12 years. The service team is competent and friendly. My daughter will be taking her Corolla here for service when it arrives in the spring. over 12 years. The service team is competent and friendly. My daughter will be taking her Corolla here for service when it arrives in the spring. More

I took my Toyota in for a scheduled maintenance appointment and had to wait in line for 40 minutes before getting inside. No apologies or explanation. I asked what was the cause and was told that d appointment and had to wait in line for 40 minutes before getting inside. No apologies or explanation. I asked what was the cause and was told that due to the dealership closed the previous week, there were a lot of drop ins and that because I had an appointment, my car would get priority. I feel that given I had an appointment, I should have been given priority getting into the garage rather than wait with the drop ins. They also could have done a better job communicating this as it was very unexpected and unusual. Luckily I didn’t need to get back to the office or I would have abandoned my appointment. More

We bought our used sienna from John Stilos. John was very professional, friendly and informative. We came to an agreement quickly and John made the transaction very easy. The van was detailed b John was very professional, friendly and informative. We came to an agreement quickly and John made the transaction very easy. The van was detailed before we picked it up. We would definitely buy another vehicle from John and Whitby Toyota. Randy & Shannon More

This is the best service dealership I’ve ever dealt with. Mo, Brian definitely at top of list! Factual, pleasant always customer focused. The lead in gang always have together getting you inside and docume Mo, Brian definitely at top of list! Factual, pleasant always customer focused. The lead in gang always have together getting you inside and documented as quick as possible. Waiting area could use new chairs soon…. More

Great service - able to deal with service needs - often as a walk-in when needed as a walk-in when needed More

Not impressed with delivery time as it was three weeks late , but that nothing to do with Whitby Toyota or with Ed. Ed came during his vacation to deliver my SUV and did a wonderful job from are start to late , but that nothing to do with Whitby Toyota or with Ed. Ed came during his vacation to deliver my SUV and did a wonderful job from are start to finish explaining all the great features of the vehicle. Thank you Ed for the excellent service and Whitby Toyota. More

Lots of lovely and expert folks working there. I’ve never had any issues dealing with the staff there. I’ve never had any issues dealing with the staff there. More

I was grateful and lucky that I got Lucky as my sale representative. He was very helpful and made the entire process hassle free. He helped me find a great deal and I was please with that. He listened t representative. He was very helpful and made the entire process hassle free. He helped me find a great deal and I was please with that. He listened to what I want and he helped me achieve it. Thank you once again. More

I have been their customer for the last 2 years and their service has always been good. Tony Forbes, their service advisor has always been very helpful and is a pleasure to know. service has always been good. Tony Forbes, their service advisor has always been very helpful and is a pleasure to know. More

Very friendly and professional service. Jeff made the entire car-buying process enjoyable. I would recommend this place 100%. Jeff made the entire car-buying process enjoyable. I would recommend this place 100%. More