Whitby Toyota

I was close to a "No" on the "Would you recommend this dealership". It was saved from a "No" based on Aria, as well as Betty. 1. Working with Betty and Aria was great. Betty was fully informative and pa dealership". It was saved from a "No" based on Aria, as well as Betty. 1. Working with Betty and Aria was great. Betty was fully informative and patient with my sorting out my decision on purchasing warranty or rust proofing. Aria was great in working towards my needs and providing perspectives on the cars on lot and process or ordering new ones. Had I worked with Aria from the start, I believe I would have purchased the right car for me. As it was, I did not purchase the car I should have. 2. I originally purchased a Corolla sedan hybrid, then cancelled it (my decision, though incorrect) and ended up purchasing a Corolla hatchback. After the cancellation of the hybrid sale, in conversation with Aria, I gained a new perspective on the purchases. He's very informative, personable and appreciates your particular needs. Unfortunately, the hybrid had been re-sold already. 3. The car I purchased had a number of immediate issues. I felt there wasn't the transparency I would expect with buying from a prominent dealer. i) A large scrape on underside that had not been pointed out ii) Cigarette odor that was not, as promised, dealt with prior to delivery. iii) A cigarette burn on a seat that was not pointed out. iv) When arrangements made to bring car in to deal with cigarette odor there was an internal mix up that required a re-booking, wasting a morning for me. I hope to have that and the burn resolved with the re-booking. More

They are very nice and professional i am happy and I will definitely recommend whitby toyota to my friends and family members definitely recommend whitby toyota to my friends and family members More

We had our 32K service for 2023 Rav4 hybrid at Toyota Whitby and it went ok. However, my low rating stems from aftermarket tire valve caps that I installed 6 months ago and they claimed it was “stuck” a Whitby and it went ok. However, my low rating stems from aftermarket tire valve caps that I installed 6 months ago and they claimed it was “stuck” and i would need to pay an extra $45 for then to remove it for the labor costs as they alleged it would take “longer time period”. In all, it took them Less than 5 mins to remove and there was no consideration for this short time frame. It felt like a money grab from the service person. We have bought 2 cars from this dealer and have had multiple services previously. I would not recommend getting your service here. More

Best service ever! It was quick and everyone was so polite! Excellent experience! I love coming to this dealership! It was quick and everyone was so polite! Excellent experience! I love coming to this dealership! More

Excellent job done . umair is a good guy and good at his job, I would recommend him over and over again. umair is a good guy and good at his job, I would recommend him over and over again. More

Met with Umair; great experience. We feel we got a fair price, and the car is lovely. We feel we got a fair price, and the car is lovely. More

Mr Umair served us to buy our Toyota tundra 2019, limited, crew cab , he is very nice guy , excellent behaviour, very good knowledge of the vehicles, we are very much satisfied from Umair Saddique, w limited, crew cab , he is very nice guy , excellent behaviour, very good knowledge of the vehicles, we are very much satisfied from Umair Saddique, we definitely recommend him for new people we are seeking any Toyota, More

Best customer service. Umair was very helpful and professional in handling and showing range of options for the car. Umair was very helpful and professional in handling and showing range of options for the car. More

We have been loyal customers of this dealership for over 30 years and will continue to be, thanks to their exceptional customer service. 30 years and will continue to be, thanks to their exceptional customer service. More

I recently had the pleasure of purchasing a Toyota Crown Signia from Whitby Toyota, and I must say the experience was excellent from start to finish. Bandula, the sales representative, was extremely helpful Signia from Whitby Toyota, and I must say the experience was excellent from start to finish. Bandula, the sales representative, was extremely helpful and knowledgeable throughout the entire process. He made sure I had all the information I needed and answered every question with patience. The manager, Richard, was equally impressive. He was calm, polite, and professional, ensuring everything went smoothly. The car was delivered right on time, which I really appreciated. Overall, it was a seamless experience, and I couldn't be happier with my new Toyota Crown Signia. I highly recommend Whitby Toyota for anyone looking to purchase a vehicle! More