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Whitby Subaru

Whitby, ON

3.7
112 Reviews

1705 Dundas Steet West

Whitby, ON

L1P 1Y9

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112 Reviews of Whitby Subaru

July 31, 2024

Yesterday I drove my beautiful 2021 Crosstrek home from Whitby Subaru. My experience purchasing this like-new used car was enjoyable and virtually stress free. Bob McCann guided me through the process wit More

by jb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Insocial Account
Jul 31, 2024 -

Whitby Subaru responded

Thanks for your 5-star review of Whitby Subaru! We're happy to hear that your purchasing experience with Bob was enjoyable, helpful, and patient - we will be sure to pass along your compliments. Congratulations on the purchase of your new 2021 Subaru Crosstrek and we look forward to seeing you again in the future. - The Whitby Subaru Digital Team

July 24, 2024

Professional, very patient and friendly workers. Agent with the heart to help customers. Thank you Bob McCann for the help. More

by Benj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob McCann, Insocial Account
Jul 25, 2024 -

Whitby Subaru responded

Thanks for your 5-star review, Benj! We're thrilled to hear that your experience with Bob was professional, patient, and friendly - we will be sure to pass along your compliments. We look forward to seeing you again in the future. - The Whitby Subaru Digital Team

July 16, 2024

I am going to be taking my 2019 Suburu Forrester to a private garage for service. I have read too many bad reviews by customers so i cannot trust them anymore to do my service. I spent 45k on my Forreste More

by georeid
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Insocial Account
Jul 18, 2024 -

Whitby Subaru responded

We’re so sorry to hear your service experience with us didn’t meet expectations, but we appreciate you taking the time to share your valuable feedback. The experiences of our guests are of the utmost importance to us, and we’d like to have the opportunity to look into your concerns further. Please contact us at customersupport@weinscanada.com. - The Whitby Subaru Digital Team

May 28, 2024

I bought a new 2024 Crosstrek from Chris Benson, at Whitby Subaru. Chris was extremely knowledgeable in the product which helped me make a decision on purchasing the proper vehicle for our needs. Chr More

by Janine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Benson.
Jun 03, 2024 -

Whitby Subaru responded

Thanks for your 5-star review, Janine! We're happy to hear that your purchasing experience with Chris was personable, communicative, and cordial - we’ll pass your compliments along to the team. Congratulations on the purchase of your 2024 Subaru Crosstrek and we look forward to seeing you again in the future. - The Whitby Subaru Digital Team

April 25, 2024

Shout-out to Shaun Pimental, Service Advisor. I had questions about OEM VS A/M part. Shaun checked with his contacts and not only got answers but gave his much experienced recommendation. I value More

by Maze
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Pimental, Insocial Account
Apr 25, 2024 -

Whitby Subaru responded

Thanks for your 5-star review, Maze! We're happy to hear that your experience with Shaun was communicative, thorough, and courteous - we’ll pass your compliments along to the team. We look forward to seeing you again in the future. - The Whitby Subaru Digital Team

April 18, 2024

An effortless experience for me that left a feeling of being taken care of and not worried. I felt safe in the hands of Shaun Pimental. The Barrie Suburu I definitely did not trust and left me with a More

by melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Insocial Account
Apr 19, 2024 -

Whitby Subaru responded

Thanks for your 5-star review, Melissa! We're happy to hear that your service experience with Shaun was personable, smooth, and efficient - we’ll pass your compliments along to the team. We look forward to seeing you again in the future. - The Whitby Subaru Digital Team

March 15, 2024

Alan Ting-A-Kee and the team at Whitby Subaru are professional, knowledgeable and personable. More

by Richard
Recommend Dealer
Yes
Employees Worked With
Alan Ting-A-Kee
Mar 26, 2024 -

Whitby Subaru responded

Thanks for your 5-star review, Richard! We're thrilled to hear that your experience with Alan was informative, professional, and personable - we will be sure to pass along your compliments. We look forward to welcoming you back in the future. - The Whitby Subaru Digital Team

March 05, 2024

We want to thank you Shaun Pimentel for taking good care Olga's SUBARU Forester and providing good serves to us. Grateful, David Rose and Olga G. More

by drose_soa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Pimentel, Tara Parsons., Insocial Account
Jun 03, 2024 -

Whitby Subaru responded

Thanks for your 5-star review! We're happy to hear that your experience with us exceeded expectations - we’ll pass your compliments along to the team. We look forward to seeing you again in the future. - The Whitby Subaru Digital Team

March 05, 2024

I would like to thank you Tara Parsons and Darryl Hatzlhoffer assisting to verify my 2019 Subaru Forester coolant leak concern. I appreciate to provided support. Thank you, David Rose More

by drose_soa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Parsons and Darryl Hatzlhoffer
Mar 07, 2024 -

Whitby Subaru responded

Thanks for your 5-star review, David! We're happy to hear that your service experience with Tara and Darryl was thorough and exceeded expectations - we will be sure to pass along your compliments. We look forward to welcoming you back in the future. - The Whitby Subaru Digital Team

January 08, 2024

I was there with my 2015 Subaru Forester to fix a rattle issue coming from the exhaust shield. They removed the part(s) and replaced the manifold (why?) charging me over $300 and now when I turned the steer More

by ricos
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Insocial Account
Jan 11, 2024 -

Whitby Subaru responded

We’re so sorry to hear your service experience with us didn’t meet expectations, but we appreciate you taking the time to share your valuable feedback. The experiences of our guests are of the utmost importance to us, and we’d like to have the opportunity to look into your concerns further. Please contact us at customersupport@weinscanada.com. - The Whitby Subaru Digital Team

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