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Whitby Oshawa Honda

Whitby, ON

4.4
2,621 Reviews

300 Thickson Rd S

Whitby, ON

L1N 9Z1

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2,621 Reviews of Whitby Oshawa Honda

October 17, 2016

Great Sales Experience The service I got from John Howes at Whitby Honda was simply outstanding and professional. I will definitely go back for my next Honda purchase. More

by MrKreiderDDSB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Howes
October 17, 2016

Great service I am very happy with the service i got at the Whitby Honda. Peter was awesome and gave me all the info i needed to help me find the right car that wil More

by RalphSD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Takla, Peter van Dorsser
October 17, 2016

Great Experience Went in today looking for my first car, worked with Jonathan who was very helpful and accommodating to my needs and helped me with purchase of my firs More

by Jacob Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Thomas, John Howes
October 17, 2016

VERY VERY BAD WITH NO ETHICS - FRANK SALOMANE AND LUKE MADJE Whitby Oshwa honda dealer management is very bad with NO ethics. The sales Manager Frank Salomane and Luke are doesn't keep up their words and treatin More

by RAMESH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luke Madej, Frank Salomone
Oct 17, 2016 -

Whitby Oshawa Honda responded

Thanks for your review, it is rare that 2 cars sell virtually simultaneously in different parts of the showroom, but this is what happened here. The price truly had nothing to do with this situation, we must assure you. In the end the only fair thing to do was to sell the car to the person who actually signed first. With regard to the car still being online the next day, this is normal until a day or two after the vehicle is actually delivered, which usually happens 2-5 days after the initial purchase. We are reviewing our process with regard to simultaneous visits on the same car to ensure that this does not happen again, and you deserve our sincere apology.

October 15, 2016

Worth the drive to Whitby Love my new used Honda Accord...John Howes is an amazing sales representative at Whitby Oshawa Honda, he went through all the bells and whistles of m More

by Accordgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Howes
October 15, 2016

Below standard customer service The customer service we received pre-sale was excellent. Unfortunately, after our deposit was given that service changed. We went days without a ret More

by Displeased
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Iftikhar Khaliq, Jennifer Hurdman, Peter van Dorsser
Oct 17, 2016 -

Whitby Oshawa Honda responded

Hello, thank you for your review. We are sorry that the communication was not satisfactory, and understand that the General Sales Manager has spoken to you about your experience.

October 15, 2016

Rip-off I have been a Honda customer for 10 years, and had services and repairs in other dealerships. First time to know that I need to pay $130 for the inspe More

by Oshawa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carrie Evans
Oct 17, 2016 -

Whitby Oshawa Honda responded

Hello, thank you for your review. Diagnoses have generally been separate and distinct from repair charges in the automotive business, and we, like other Honda dealerships, are similar. Many diagnoses are time-consuming for a technician, and the technicians are paid for their time in most shops. But none of this happens without our customers' approval. At our dealership we are honest and up-front about diagnosis charges, and have our customers authorize all work with their signatures before we perform it.

Oct 17, 2016 -

Oshawa responded

Generally? My car was repaired in different Honda dealers because of moving. I never heard there is a separate charge. Normally, the dealer finds the issue and give a quote for fixing. If I don't want to repair, then I have to pay a diagnosis fee. Since you already found the parts need to be replaced, why did you put everything back before informing customer. Waste Labour...

October 14, 2016

Used Minivan purchased It has been pleasure to meet and deal with Jon who is receptive, friendly and exteremely helpful. He is the type of salesman that is not Pushy. Highly More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Howes
October 09, 2016

Excellent service My experience was awsome and I'll certainly recommend this to other people. Specially Dave Escolano. He was very friendly and was very kind to my fami More

by Oct916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali, Dave Escolano
October 05, 2016

Disappointing! Peter was great when it came to sales and giving the information about the car I was buying, but once I signed on the dotted line and I required furth More

by Pickering Shaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter van Dorsser
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