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Whitby Oshawa Honda
Whitby, ON
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2,623 Reviews of Whitby Oshawa Honda
Great customer experience. We were treated like family. Great customer experience. They treated like family. Thanks for making this purchase an easy one. I would recommend this dealership to my family and f Great customer experience. They treated like family. Thanks for making this purchase an easy one. I would recommend this dealership to my family and friends. More
CAR WAS DAMAGED ON DELIVERY x2!!! Bought a 2016 Honda accord v6 touring used. THE CAR HAD NEW DAMAGE ON DELIVERY! Told by peter he would look for a trunk tray and mats for us. Said it Bought a 2016 Honda accord v6 touring used. THE CAR HAD NEW DAMAGE ON DELIVERY! Told by peter he would look for a trunk tray and mats for us. Said it would take a while for him to locate some. Picked up the car in late September early October, its December and I haven't heard from him let alone know the status of where these items are. Back to the new damage on the car, we had to bring back the car (woodbridge to oshawa) and there was no compensation for the inconvenience this caused. We also paid for Honda to get tints put on the car and they ended up scratching the chrome side pieces near the window doing this. Overall, not impressed. Worst car dealership experience in terms of how the car was delivered to us. In terms of sales, just like all other sales reps, words given but not carried through. UPDATE: Peter called offering mats to so we could change our review about Whitby-Oshawa Honda. Or should I say bribe? Now why would offering mats make me change my review? The mats and trunk tray were apart of the INITIAL deal! In NO way has Whitby-Oshawa Honda apologised for making us drive down there for uneccessary reasons. We wasted our gas and put kms on a practically new car becuase of damages that were their fault or poor communication on their part. For anybody considering buying a new/used car from Whitby-Oshawa Honda, DO NOT! Save yourself the grief and frustration and take your hard earned money elsewhere. These people are only nice to you until they take your money. Thats all they care about, taking your money and putting up numbers. Customer service is NOT a priority to them. In fact, it is ultimately last on their list. When my brother asked to speak to the manager (either John or Paul), my brother was told the manger was "too busy." Too busy to speak to a customer with an issue? Shows you what they think of customer service. THEY DO NOT CARE ABOUT YOU AS A CUSTOMER. This is a WARNING, take your money elsewhere. There are other dealerships far more worthy than this ill-equipped facility with a complete group of nincompoops who have no idea how to run a car dealership. More
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Fantastic Experience I went to Whitby Oshawa Honda to test drive a 2012 Honda Civic since my other car is beyond repair. Throughout the whole experience we were given fant I went to Whitby Oshawa Honda to test drive a 2012 Honda Civic since my other car is beyond repair. Throughout the whole experience we were given fantastic service and help with purchasing the vehicle. Thank you John Howes and Dave Takla for helping us out! More
super Thanks to the great team. George Huang's knowledgeable, wise, thorough advise, kind help and very pleasant efficient implementation of the process per Thanks to the great team. George Huang's knowledgeable, wise, thorough advise, kind help and very pleasant efficient implementation of the process permitted us to choose, try and fall in love with the right vehicle. Kyle Thomas' great efficiency in pleasantly moving us through financial and warranty aspects made this part of process quick and easy. Great team, best prices, wide choice and, the main thing, right up to the point, without losing valuable time, no beating about the bush or creating secrets. Very skilled, upfront, clear, explicit, fair, open, efficient. A real pleasure to deal with, thanks a million. Karl, Natalia Marx More
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Great Experience After an extremely poor experience at the Mazda dealership down the street, I was very fortunate to connect with the great team at Whitby/Oshawa Honda After an extremely poor experience at the Mazda dealership down the street, I was very fortunate to connect with the great team at Whitby/Oshawa Honda. Peter was particularly helpful, making me feel comfortable every step of the way, and taking his time while showing me the new features of my car. I will most definitely return and recommend this dealership to friends and family in the future. From test driving, to financing, to trading in my old vehicle, my experience was great. More
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My new 2017 Civic Hatchback I just bought a 2017 Honda Civic hatchback George was the salesman I dealt with for everything. He was fantastic!!! He was readily available for all I just bought a 2017 Honda Civic hatchback George was the salesman I dealt with for everything. He was fantastic!!! He was readily available for all my questions and concerns. He took the time to show & explain all the features the model. The only hiccup I found was when I picked up the car it appeared that George had a difficult time finding a finance person to complete the finalizing of signing papers. This was annoying considering there was 2 men in the finance offices ( 1 was working on the computer & the other chatting with another employee). More
My new 2017 Honda Pilot I just bought my new 2017 Honda Pilot. Josh Matos was my salesperson and he is very professional. He answered all my questions he showed me all the fe I just bought my new 2017 Honda Pilot. Josh Matos was my salesperson and he is very professional. He answered all my questions he showed me all the features the pilot has. If you need a great sales person ask for Josh. From a sale person to a salesperson. Great job Josh and I do not give compliments like this very often. More
Awesome experience! Awesome service from Josh Matos! He is very knowledgeable and informative with helping me purchase my first car! He made the entire experience easy an Awesome service from Josh Matos! He is very knowledgeable and informative with helping me purchase my first car! He made the entire experience easy and fun! He is professional and took the time to explain everything about the car thoroughly. Will be coming back for my next car purchase. Highly recommend him for your Honda experience :-) i know i enjoyed my Honda experience with him :-) More
First new vehicle purchase My wife and I were out looking to purchase our first vehicle together. I had my eye on a demo model 2016 Civic at Whitby Oshawa Honda. We met with Kry My wife and I were out looking to purchase our first vehicle together. I had my eye on a demo model 2016 Civic at Whitby Oshawa Honda. We met with Krystal upon our arrival and from the outset it was clear to us that Krystal is a warm and caring individual. She took us out for a test drive, explaining all of the features of the vehicle - demonstrating her deep understanding of the new Honda technology. From the time we entered the dealer to the time we left, Krystal made us feel at home and was not pushy at all. She made accomodations for us as we negotiated the price of the vehicle as well as the value of the vehicle we were trading in (which was a very old vehicle with a thin market). Krystal worked to get in touch with a vehicle wholesaler to secure a purchase of the vehicle we were trading in, in order to give us the trade in value we were looking for. A great example of how Krystal goes above and beyond for her customers. Both my wife and I were exceptionally pleased with Krystal's service and would certainly recommend her if you are looking to purchase a Honda vehicle. To this day, (4 months later), I still monitor the market for the Civic trim we purchased and the price which we paid dealing with Krystal still beats the current market price of vehicles with similar kilometers. More
excellent sales and service I recently purchased a used Honda civic from Oshawa Whitby Honda this year. I was quite pleased with how great Josh was with his customer service and I recently purchased a used Honda civic from Oshawa Whitby Honda this year. I was quite pleased with how great Josh was with his customer service and vehicle knowledge. He was very helpful to explain any of questions about the paperwork and the vehicle. I would highly recommend Josh as a sales representative to anyone. I never felt pushed or uncomfortable during my sale. More