Wheaton Honda - Service Centre

Service and Quotes are misleading I had a warranty issue with Honda Canada they sent me to Wheaton Honda where they diagnosed (at my cost) the issue and said it was related to the warr I had a warranty issue with Honda Canada they sent me to Wheaton Honda where they diagnosed (at my cost) the issue and said it was related to the warranty issue. Honda Canada contacted me to quote my cost and the repair we needed I agreed. When I tried to book an appointment to have the work done I was told that the diagnosis was incorrect and I needed another one and they would not do the work. Essentially once they knew we would pay and Honda Canada would foot some of the bill they wanted to add more to the quote to get more money. Yeap the Service manager was belligerent and rude and actually hung up in my face. So if you go for service they will quote you what needs to be done then say they need to diagnose again - does not leave a lot of faith in the service they provide when they can't even stand behind their own diagnosis! More

Happy with service Got an oil change done on my 2011 Honda Odyssey, the whole service change went fast and quick with appointment. I would go back again. Got an oil change done on my 2011 Honda Odyssey, the whole service change went fast and quick with appointment. I would go back again. More

Customer Service Focused I dropped my vehicle off at the dealership for service using the overnight key drop and was happy with their focus on ensuring a quality customer expe I dropped my vehicle off at the dealership for service using the overnight key drop and was happy with their focus on ensuring a quality customer experience. My vehicle was ready and available at the time I had expected. More

Not satisfied with diagnose. This service centre just finished the recommended service on my 2012 Honda odyssey. Breaks were inspected at that time. I came to know when I drove to This service centre just finished the recommended service on my 2012 Honda odyssey. Breaks were inspected at that time. I came to know when I drove to BC that at highway speed while braking, my van's steering wheel start shaking. I drove to Calgary before service it was OK. I brought my van back to dealership to address the problem this week . They charge me $139 + tax+ shop supplies to machine the front rotter. How come rotters need to be machined at 40,000 kms. while these rotters were inspected just 2 months ago. It could be one of the reason, uneven torquing of the wheels during recommended service. I am completely unsatisfied with this diagnose. I have extended warranty till 2019. they said its not covered. More

Great Customer Service I visited Wheaton Honda and I was impressed by their Great customer Service. Evan is very professional in his approached and attend to me promptly and I visited Wheaton Honda and I was impressed by their Great customer Service. Evan is very professional in his approached and attend to me promptly and provided me with all the information I needed. He is honest, approacheable and always with Smile. I always recommend Wheaton Honda because of their Great Service! More

Professional Service Went in for a routine oil change. Several other problems were found with my car. Some cost were reasonable. But the big ticket items were quite Went in for a routine oil change. Several other problems were found with my car. Some cost were reasonable. But the big ticket items were quite pricey. I also went in to get my prorated refund for a battery. This was handled quite well. More

Great followup After I purchased my used Acura from Wheaton, there were a few things that were not yet fixed when I came to pick it up. Carlos was assigned to my cas After I purchased my used Acura from Wheaton, there were a few things that were not yet fixed when I came to pick it up. Carlos was assigned to my case and he did an amazing job. He followed up with me and always called when he said he would. Everything he promised happened. I was very impressed with his attention to detail and the pride he took in doing a great job. More

Efficient and timely Since I bought my CR-V several years ago, this is the only place that I get it serviced because the staff knows what they doing. I trust their traini Since I bought my CR-V several years ago, this is the only place that I get it serviced because the staff knows what they doing. I trust their training and they are upfront with me with every service, not trying to sell me a service that I do not need nor requested. They get the job done fast and provide a lot of courtesy service too, like courtesy shuttles or vehicles if my car is kept over night. The shuttle guys are great and friendly. The waiting area is neat and comfortable with coffee and donuts provided to waiting customers. They added a loyalty rewards program which helped me save some $$. The service manager, Yeap, knows his business and runs a great shop. It's the best place in town to get a Honda and servicing. A bit pricey for some services, but you get what you pay for. More