Wheaton Honda

Misdiagnosed an oil leak Poor experience. Misdiagnosed a simple oil leak and was going to charge for unnecessary work. Correct diagnosis and work at half the price done elsewh Poor experience. Misdiagnosed a simple oil leak and was going to charge for unnecessary work. Correct diagnosis and work at half the price done elsewhere. More

No Pressure Sales I have been getting my vehicle serviced at Wheaton Honda for the past 10 years, So when it came time to look at a new vehicle, of course I decided to I have been getting my vehicle serviced at Wheaton Honda for the past 10 years, So when it came time to look at a new vehicle, of course I decided to look there first. Wayne greeted me when I walked in to the show room and right away I felt comfortable. Wayne doesn't come across as a stereotypical car salesman, but more like a friendly neighbour offering advice. We talked about what I was looking for in a new vehicle and why, discussed a few options and went for a test drive. Over the next few weeks I continued to look elsewhere for other new vehicle options but I did not come across any sales people who were as comfortable or easy to deal with as Wayne. Ultimately I did decide to purchase my new vehicle at Wheaton Honda and the attitude and service offered by Wayne and his colleagues were a big part of that decision. I will certainly encourage my friends and family who are in the market for a new vehicle to consider shopping at Wheaton Honda. More

Great Experience My Wife and I stopped in with our Daughter, she was looking for a new car and wanted to trade her vehicle in. We were approached by Brandon, very fr My Wife and I stopped in with our Daughter, she was looking for a new car and wanted to trade her vehicle in. We were approached by Brandon, very friendly and personable. I have bee in the car business for 10 yrs. and Brandon was very easy to deal with. My Daughter found a vehicle and I think got a great deal on her trade... My wife and I were so impressed with Brandon and the deal our Daughter got, we decided to look at a New Honda Civic for our self. He made us a great deal and we also bought a 2014 Honda Civic.... Finance was Great too. When we went to pick up our new car, Tony was Great very nice and went over everything... I would recommend Wheaten Honda to anyone who is looking for a New Car. More

great experience I had a great experience buying a used 2012 Toyota Sienna here today. I am from BC and worked with Reg by email and over the phone. We worked out al I had a great experience buying a used 2012 Toyota Sienna here today. I am from BC and worked with Reg by email and over the phone. We worked out all the details before I drove from PG. Reg had the car ready in the showroom bay when I arrived all ready to look at and take for a test drive. The van was ready to go with a full tank of gas, nicely detailed with vehicle history and inspection report. Reg took care of the license plate switchover and the finance and other staff were moire than helpful even after the papers were signed. Top recommendation, keep up the good work! More

Great experience Thank you to all who we dealt with at Wheaton. Your service was fabulous! The knowledge, expediency, excellent customer relations and friendliness w Thank you to all who we dealt with at Wheaton. Your service was fabulous! The knowledge, expediency, excellent customer relations and friendliness were noted and appreciated. We are now on our 4th vehicle from your dealership. It is our intention to continue doing business with you. More

Great customer service! I didn't have an appointment scheduled but Rick Anderson provided an intermediate service (B1) on my Odyssey van at express service, within the time p I didn't have an appointment scheduled but Rick Anderson provided an intermediate service (B1) on my Odyssey van at express service, within the time promised. I needed a ride from the dealership and return after my van had been serviced. On pickup, I missed the phione call from the shuttle driver, Ken. Even though I know that Ken was pressed for time he took the time to have me paged so I could get the shuttle for my return trip to Wheaton Honda. When I went to the cashier desk, Linda was very helpful in letting me take advantage of some loyalty points I had and providing me with information about the service completed. I was able to pick up my vehicle and drive to pick up my daughter from school right on time. Thanks for providing the vehicle service I required and the great customer service! More

Aaron Stachiw Aaron, was a good sales representative. He allowed us plenty of opportunity to review the product we bought and demontstrated the product well. Quick Aaron, was a good sales representative. He allowed us plenty of opportunity to review the product we bought and demontstrated the product well. Quick and convenient acces to test drive the uinit. We noticed minor defects and he was able to have them rectified expediently and expertly by their "lot man". When it came to negotiating we found him to be fair and not high pressure. There were concessions made to get us in to the driver seat. At the end of the day we were happy with the value and quality of the purchase. The single most important detail came up after we owned the vehicle for 3 to 4 days and we noticed a crack in a rear tail light unit. I felt Aaron and the dealer stepped up and replaced the unit even though one could suggest we had already taken ownership of the product and the replacement could have been to our account. I view that as above and beyond. At this time we are enjoying our purchase and look forward to an ongoing good relationship with this dealer on service and future purchases. More

Lost and Useless I tried to book a service appointment online twice, unsuccessfully. Called after three days and was told they'd get back to me to schedule within an h I tried to book a service appointment online twice, unsuccessfully. Called after three days and was told they'd get back to me to schedule within an hour. Six hours later I called again. The earliest I could get my car repaired (undriveable) was five days later, 9 am appointment. I dropped car off at 7:15 am, put keys in drop box, called service desk at 8:30 to double check. I came to pick the car up only to find they hadn't touched it, what a complete gong show of incompetence. Never had this trouble with former ownership. The purchase experience we had for the 3 Hondas bought at this store (thru Dan) was great..but this idiocy leaves me so angry I'll never spend a cent at Wheaton Honda again. FIVE times in succession the ball got dropped. That isn't an accident, that's an attitude that'll hurt the business. More

Feel Good Experience From the moment we walked in the door to the point where we left the lot with a new Honda Accord Touring, nothing but 10 out of 10 for all staff we de From the moment we walked in the door to the point where we left the lot with a new Honda Accord Touring, nothing but 10 out of 10 for all staff we dealt with. Kudos to all. More

What a fantastic experience After having a terrible experience at another Honda dealership and being so dissappointed with their customer service and professionalism, I finally h After having a terrible experience at another Honda dealership and being so dissappointed with their customer service and professionalism, I finally had enough and decided to take my business else where and start calling around which is how I found Wheaton Honda. As soon as I talked to Brandon, I had such a good feeling And the good feelings just continued. Even though this dealership was a 2 hour round trip away from my house, it was so worth the drive. It on,y took 2 days for them to find my dream car and get all the finances worked out. It was such an easy and comfortable experience! Please check them out! More