Westwind Honda
Lethbridge, AB
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324 Reviews of Westwind Honda
Regular maintenance Friendly service; Good disclosure of issues and possible corrections. Issue that came up during service is a possible problem that must be rectified Friendly service; Good disclosure of issues and possible corrections. Issue that came up during service is a possible problem that must be rectified but dealer has made every effort to have that done. More
Sucks Very disapointed i bought a used vehicle we agreed on a few repairs that would be done when i picked it up they were not done i took it back picked it Very disapointed i bought a used vehicle we agreed on a few repairs that would be done when i picked it up they were not done i took it back picked it up again still not fixed so they SUCK!! More
Can You Spell Customer Service? Couldn't be more pleased with the handling of our deal. Everyone that was involved went out of their way to make sure the experience was above averag Couldn't be more pleased with the handling of our deal. Everyone that was involved went out of their way to make sure the experience was above average. Wouldn't hesitate at all to recommend McFadden Auto to anyone looking for an awesome deal on a used car. Keep up the good work, folks! More
Great customer service We bought our sons first car at this dealership. I liked the people we dealt with.They were very friendly and helpful and professional. I also was ver We bought our sons first car at this dealership. I liked the people we dealt with.They were very friendly and helpful and professional. I also was very happy with the speed with which all the steps needed were taken. My son loves his first car and we highly recommend this dealership. More
Love my HRV Exceptional service all around! Nikolas was extremely knowledgeable and friendly. He made the process of buying a new car an extremely pleasant experi Exceptional service all around! Nikolas was extremely knowledgeable and friendly. He made the process of buying a new car an extremely pleasant experience. When it came to the finance part Leslie was right there to walk Nik through the process. Everything was explained in detail and was not rushed. A huge thank you to everyone at Honda. More
Amy was great but... We knew exactly what we wanted when we arrived at McFadden Honda in Lethbridge AB. We met Amy Cronquist in the parking lot and she was able to show u We knew exactly what we wanted when we arrived at McFadden Honda in Lethbridge AB. We met Amy Cronquist in the parking lot and she was able to show us the vehicle we wanted to try out. We took out FIAT 500 C lounge out for a LONG test drive and Loved it! We decided to Talk Numbers with Amy. Amy had to pas this info onto MILO someone, her boss I presume as MILO never came out of his office to introduce himself to us throughout our visit. When our offer was presented to MILO, we then had to play the Oldest Car buying TRICK ever, that the price had ALREADY been reduced and that we were getting their best offer. Nope, We left, and within a few minutes our cell rang and yes, please come back and make a deal. My ratings for Honda Sales persons are as follows: Nickolas Gavreseas Nick was the first person we met at McFadden Honda. Nick graciously directed us to the Used Sales area...and made us feel very welcome. Amy Cronquist: Amy was GREAT to deal with. Amy was warm, personable and made the purchase of our FIAT a great experience. Milo Holthe: Who? Oh yes, this was the person whom Amy had to run the numbers with , who never stepped out of his office to say hello, or say Thank You for purchasing your vehicle from McFadden Honda. REALLY??? Milo was sitting on the the steps when we pulled up to" Make the Deal," as we approached, he left without a greeting, and went into his office, and again, never came out. Leslie Paradee: Leslie, in finance, was efficient, got the job done, though, I wondered how long she has been doing this job for as I feel that she has lost a personal touch and was rather cold. She seemed to me like " Get the cash and move on." Overall, would I recommend purchasing a vehicle through McFadden Honda? Maybe purchasing a New vehicle would be different from purchasing Used??? Other than Amy, I would personally have no desire to return or refer someone to this department. More
Outstanding service!!! We bought an HRV... The service was friendly,knowledge from our salesperson Amy to Neil the manager and then onto Leslie's the finance lady... This w We bought an HRV... The service was friendly,knowledge from our salesperson Amy to Neil the manager and then onto Leslie's the finance lady... This was some of the best service I have seen in a long long time!!!! Very pleased!! And I LOVE my new car!!!! Thank you :) Dianna More
Fantastic salesman Our salesman, Nick, was the only salesman of any dealership we visited who came out in the rain to greet us. That spoke volumes to us about his commi Our salesman, Nick, was the only salesman of any dealership we visited who came out in the rain to greet us. That spoke volumes to us about his commitment to service and customer satisfaction. More
Best dealership around. Amy Cronquist was very helpful and provided an amazing experience. She kept in touch with me throughout the whole process and even after the purchase Amy Cronquist was very helpful and provided an amazing experience. She kept in touch with me throughout the whole process and even after the purchase to make sure I was completely satisfied. I never once felt pressured into a sale at any point. Mike Schimanski was beyond awesome at finding me exactly what parts I wanted to accessorize my new purchase. Superb customer service skills and extremely knowledgeable. Neil and Leslie were also fantastic to deal with and made the transaction that much smoother. I love my Honda Crosstour and would highly recommend everyone to deal with Mcfadden Honda in the future. -Adam More
Responsive! We went in thinking we knew what we wanted (used, 2 year old mini van). Wayne started the search and keep in touch with us on a regular basis when he We went in thinking we knew what we wanted (used, 2 year old mini van). Wayne started the search and keep in touch with us on a regular basis when he found something (not many used Honda mini vans with low mileage). He informed us of options and price for new vans and then we reconsidered. More