Westridge Buick GMC

If the truck was "100% Reliable" according to the salesperson, why did it show up with $10,000 in engine damage? I don’t leave negative reviews lightly, but after two months of dealing with Westri salesperson, why did it show up with $10,000 in engine damage? I don’t leave negative reviews lightly, but after two months of dealing with Westridge GMC, my experience needs to be shared. I was promised by Keeley S a vehicle that had "gone through the shop" and had "the opposing province's inspection performed". When I asked about its mechanical condition, I was told, verbatim: "100%. If it wasn't I wouldn't have even offered having it delivered and i'd have wanted you to see it first." The vehicle was delivered, and immediately upon my first start, I saw "Low Coolant" on the cluster. A third-party shop and my local GMC dealer both confirmed the diagnosis: Bad head gaskets. Day 1. Quotes ranged from $8,600 to $10,500 for a truck I was promised was 100% reliable. Sales Manager Josh G’s best offer was for ME to drive the truck 7 hours each way and still pay 50% of their shop's cost. Roughly $2,900 out of my pocket for their mistake. They refused to unwind the sale or cover the actual cost of the damage they sold me. I diagnosed the blown head gaskets in 30 minutes with no tools. Why couldn't a GMC dealership, one that sold this truck new and serviced it most of its life, do the same? I initially planned to sue, but after an AMVIC investigation and consulting a lawyer, I decided against it because proving they "ought to have known" is nearly impossible. AMVIC noted the previous owner was "very uncooperative" with their investigator. Crucial Advice: AMVIC told me directly that Mechanical Fitness Assessments (MFAs) provided by dealerships DO NOT require them to look at the engine, transmission, or driveline at all. You cannot trust the salesperson or the dealership’s paperwork. A pre-sale inspection by an independent shop is mandatory if you still choose to buy here. If you value transparency and mechanical integrity, do not buy from Westridge GMC. They were in a hurry to sell and offered a $5k discount, but a discount is not a license to sell broken vehicles without disclosure. When they sold me a truck with major engine damage, they failed to offer a reasonable resolution. The truck was repaired at my own expense. The final bill was $7,619.60. I am fortunate enough to be in a position to cover a disaster like this. Are you? More

Dyan did a very great job helping me with buying a truck she did a very excellent job will recommender her to everybody she did a very excellent job will recommender her to everybody More

It was a pleasure dealing with Dyan, Krista and Braydon. Professional, friendly, out going to find what we were looking for. I would recommend then every time. Professional, friendly, out going to find what we were looking for. I would recommend then every time. More

friendly staff and great service, nice to purchase car giving you choices to satisfied your need and wants giving you choices to satisfied your need and wants More

I am so pleased with Westridge. It has been such a pleasure working with Dyan and Nelle. These ladies showed nothing but professionalism and honesty. No questions asked. Hands down It has been such a pleasure working with Dyan and Nelle. These ladies showed nothing but professionalism and honesty. No questions asked. Hands down the best place to purchase a vehicle in Lloydminster. Or anywhere for that matter. Absolutely exceptional service!! Thank you so very much Ladies🌹. More

Tori Atkinson at Westbridge GMC was fantastic! I reached out to her via text message 9months prior to me actually picking up a vehicle I ordered and Tori was the definition of honest and respectfu I reached out to her via text message 9months prior to me actually picking up a vehicle I ordered and Tori was the definition of honest and respectful. Tori kept me in the loop and was extremely generous with her time in responding to my numerous questions and requests. I could not be more impressed with Tori. Krista in finance also was excellent to work with via email/phone. Living in Edmonton we did this deal 100% via text/email and phone calls and it was a really good experience. I had numerous very bad experiences with sales people at various other GM dealers and Tori and Krista were the exception for sure. I would highly recommend anyone to work with Krista and Tori at Westbridge GMC. More

Westridge has a very clean show room with very friendly knowledgeable staff who are ready to serve you! knowledgeable staff who are ready to serve you! More

Another awesome service from Dyan she’s so honest, reliable and trusted she know’s what she’s doing!!! Highly recommended.!!! Keep up the good work!! reliable and trusted she know’s what she’s doing!!! Highly recommended.!!! Keep up the good work!! More

Great to deal with. Was a pleasure buying a vehicle from Evan and Jason and the team. Was a pleasure buying a vehicle from Evan and Jason and the team. More

Evan Nasby was great to deal with. No pressure and quickly answered any questions or found answers right away if he wasn’t sure. Paperwork was very quick and painless. Appreciated the No pressure and quickly answered any questions or found answers right away if he wasn’t sure. Paperwork was very quick and painless. Appreciated the professionalism and courtesy. Would definitely shop at Westridge again due to the great service I received. More