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West End Nissan

Edmonton, AB

4.5
394 Reviews

18010 Stony Plain Rd

Edmonton, AB

T5S 1N4

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394 Reviews of West End Nissan

June 22, 2021

Nice clean professional dealership. We weren’t overwhelmed with sales people and when we did decide what we wanted the process was easy and painless More

by Tbdanson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy Heron-Dunn
Jun 23, 2021 -

West End Nissan responded

Thank you for the 5-star review Tbdanson! We always strive to provide the best service possible, and we are glad you chose our dealership!

June 18, 2021

Very good and friendly people. They listen and make everything for you to be happy and satisfied. I got what I wanted! I'm glad I went there! More

by Magda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy, Joy Heron-Dunn
Jun 21, 2021 -

West End Nissan responded

Hi Magda! We're happy to hear you had such a great purchase experience with us. If you need anything else, please don't hesitate to reach out to us again.

June 16, 2021

I received great service, and the overall experience was positive! I would definitely consider referring family and friends to them. They explained everything in detail, nice people:) More

by Ser7enity
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Woronzow
Jun 21, 2021 -

West End Nissan responded

Thank you for the positive review Ser7enity! We always strive to provide the best service possible, and we are glad you chose our dealership!

June 15, 2021

We were treated great. All staff from reception, service, financing to sales team made us feel very comfortable. They assisted us with making the proper choice to meet our needs and wants. No pressure whatso More

by kellybk03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Anthony Simon, Matthew Coufal
Jun 15, 2021 -

West End Nissan responded

Hello kellybk03! We are happy to hear you had such a great experience, and that Matthew and our team was able to assist. We thank you for your business, and if you have more questions, just let us know!

June 13, 2021

Very good customer care, all of my requests fulfilled. I picked up my vrhicle the day I requested, it was ready to go. I really appreaciate for their help More

by Mariam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Simon, Joy Heron-Dunn, Shawn Shute, Chris Young
Jun 14, 2021 -

West End Nissan responded

Thank you for the 5-star review Mariam! We always strive to provide the best service possible, and we are glad you chose our dealership!

June 11, 2021

Sale's polite and helpful, finance a little pushy on extra warranty, reception seems annoyed. Expect to pay more than what you want. So great! More

by Hobart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy Heron-Dunn
Jun 14, 2021 -

West End Nissan responded

Hi Hobart. Thank you leaving us this positive rating. Customer experience is our top priority, and we are happy that our team was of assistance. Our commitment remains to you the customer, and your concern has been brought to the attention of our management team. If there is anything else we can do, please do not hesitate to ask!

June 11, 2021

If I could give them 10 stars I would! Very kind staff! Very respectful! Joy is amazing!! As a first time buyer at a dealership she was such a comfort!! More

by Jess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy Heron-Dunn
Jun 14, 2021 -

West End Nissan responded

Hello Jess! We are happy to hear you had such a great experience, and that Joy was able to assist. We thank you for your business, and if you have more questions, just let us know!

June 07, 2021

I’ve been coming to west end Nissan for services since 2019 and have found that they either meet or exceed my needs when it comes to service. On June 1st I purchased a car from Joy and she helped me feel More

by Andy.A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy Heron-Dunn
Jun 08, 2021 -

West End Nissan responded

Thank you for sharing your review and recommendation Andy! We're so glad you are happy with your experience at our dealership. We have forwarded your compliments to Joy, and if there is anything else we can do to help, please do not hesitate to ask!

June 04, 2021

Shawn is super nice and helpful. Introduce the car function detailedly, which is the first dealer do this after visiting lots of other dealership. Strongly recommend. More

by 123v
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Shute
Jun 07, 2021 -

West End Nissan responded

Hello 123v! We are happy to hear you had such a great experience, and we thank you for your business and recommendation. If you have more questions, just let us know!

June 04, 2021

This guy was absolutely amazing! Anyone looking for a new car should come and see Shawn. I have never been a fan of buying vehicles at a dealer but Shawn was prompt at responding and he was able to get me in More

by aidank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Shute
Jun 04, 2021 -

West End Nissan responded

Hi aidank. We are happy Shawn was able to assist in your vehicle purchase. Thank you for your 5-star review, and if there is anything else we can do for you, please do not hesitate to ask!

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