West End Nissan

very bad sales deal and unprofessional sales men I had really bad experience with West End Nissan. I went to Nissan to purchased a old car, the sales person at their end keeps on changing the price o I had really bad experience with West End Nissan. I went to Nissan to purchased a old car, the sales person at their end keeps on changing the price of car which you pick up. they kept on changing the prices of the vehicles already advertised on their website. When we tried to talk to the sales team - they were most unprofessional and tried to justify their price changing saga. we finally picked up a car. The sales person did not check the vehicle before delivering. We noticed a noise when pressed on gas, we reported the matter to the Nissan. We were given an appointment. we went to hand over the car for repairs on time. The technical team doesnt rectify the problem and handed over the vehicle. When we called Nissan and informed about the problem - their behaviour was really bad. instead of properly rectifying the repair they acted in very irresponsible way. I regret making a deal with West End Nissan and will never recommend to any friend. More

Great experience. Superior customer experience! Clean, welcoming environment with good mix of inventory. Friendly, knowledgeable sales representative (David Bluhm) made Superior customer experience! Clean, welcoming environment with good mix of inventory. Friendly, knowledgeable sales representative (David Bluhm) made the car buying experience effortless and satisfying. More

Purchased a new Qashqai Everyone was really friendly. Mohamed was very friendly and We had a test drive of the vehicle and he showed us all the features. We liked it and Everyone was really friendly. Mohamed was very friendly and We had a test drive of the vehicle and he showed us all the features. We liked it and he helped getting us the final price on the car. When we left with the vehicle a few days later he was very helpful in making sure we left with the knowledge we needed for that day and in future visits when we are maintaining the vehicle. Thank you Mohamed More

Our amazing salesman Todd Todd was amazing with helping us decide on the best vehicle. He was patient and very helpful with his knowledge of Nissan vehicles. Made buying our Todd was amazing with helping us decide on the best vehicle. He was patient and very helpful with his knowledge of Nissan vehicles. Made buying our first Nissan a great experience. Highly recommending Todd Lamoureux and West End Nissan. More

Excellent I was negotiating with all Nissan dealer in Edmonton and nearby area to buy a car or suv. But the way how Ankit approach me and help me in finding Ni I was negotiating with all Nissan dealer in Edmonton and nearby area to buy a car or suv. But the way how Ankit approach me and help me in finding Nissan Rouge was outstanding. I personally thankful to Ankit and Jamaiz for their kind help and due to which I bought this SUV from Nissan Westend. More

Purchase of 2014 Jeep Summit Our first form of communications was via internet/email with Elkhair Hashim - Internet Manager. He was very prompt with his response back to us regard Our first form of communications was via internet/email with Elkhair Hashim - Internet Manager. He was very prompt with his response back to us regarding a 2014 Jeep Summit we were looking at that happen to be in Edmonton and we live in Calgary. He answered all the questions we had and even sent me a quick video of the vehicle while walking around it outside. We had said that we were very interested in the vehicle and Elkhair had arranged for the vehicle to be ready when we drove to Edmonton and take it for a test drive. This particular Saturday was his day off but he was there when we arrived. Elkhair was very personable on the phone with myself and husband while answering all the questions and was very personable and polite in person! Elkhair also had the finance department give me a call a couple of days before and get pre-approved. We loved the vehicle and settled on a price that we were both happy with and off to the finance dept to finalize the paperwork with Jamaiz Ali. He was very personable and helpful as well. I want to give a shout out to Elkhair Hashim for a great experience in purchasing a vehicle in another city. Thanks Elkhair! More

Helpful Mike and Kevin helped make the whole decision process very easy and just when i thought i would not find what i needed, i landed a sweet deal. Very fr Mike and Kevin helped make the whole decision process very easy and just when i thought i would not find what i needed, i landed a sweet deal. Very friendly staff! Thanks Nikki and Mohammed as well! More

A true and honest experience When my husband and I arrived at the dealership we met Aidan Telasky and his manager Kevin Lovig.They treated us like family and we're both very knowl When my husband and I arrived at the dealership we met Aidan Telasky and his manager Kevin Lovig.They treated us like family and we're both very knowledgeable,confident,respectful and were very honest with us.This was my very first time I was looking for a car for myself and they made me feel like I knew what I wanted by listening to me and my husband.I am also disabled and all the staff were very helpful by making sure that as I walked across a snowy parking lot[the day very snowy] that I was safe by getting me and my walker to the vehicle and then brought my walker out to me when we came back from our test drive.They held open doors and extended their hand to help me in and out of the car and into the dealership. This was a very special thing for them to do. I have never gone into a store or dealership anywhere and been treated with such kindness and respect. This may sound silly but as a mother I felt very proud of both Aiden and Kevin and I know that their families must feel the same. I would go back to these fine men and this dealership as long as I am able. I feel you have a real close group of men and women working here and the attitudes towards each other is so friendly you feel very comfortable being in the same room as anyone of the staff. Great place and I feel like we have made some new friends.Thank you for such a wonderful place to come too.Please give these people a raise they deserve it. More

Salesman lied to me about the vehicle condition! I was interested into one of their used cars, it had 2 minor accidents on it's carproof, and another accident as advertised on the website. Called I was interested into one of their used cars, it had 2 minor accidents on it's carproof, and another accident as advertised on the website. Called the salesman to get more info. about the car, I stated my question clearly about the car current condition, he told me It was repaired for what's on the carproof and the current condition was totally fixed regarding the advertised pictures on their website, as they didn't claim insurance on it. Went to check out the car, nothing was repaired, same condition as advertised on the website, salesman claimed he misunderstood me. called the manager, he defended the salesman and he told me that "he just missunderstood you". They offered me to repair the damage on my cost if I wanted to buy the car or I can check other used cars. Unprofessional handling, grey area of dealing with the customer. Won't recommend any business with them. More

Service I just did change oil and asked to check my heating as there was a changes but I do believe that the coolant. I took my car and told me that its just I just did change oil and asked to check my heating as there was a changes but I do believe that the coolant. I took my car and told me that its just the engine idle they even told me that they did my tire where in I checked before and after but it wasn’t maybe because i told them not to do the major check that cost 600$$$? Before buying car make sure to understand the package in regards to warranty for change oil etc. cuz it’s not true. More