West Edmonton Mall Toyota

Having never bought a car before, Mayfield Toyota and Bill in particular, made it an amazing experience for me and I'd go back there to get my next one. Bill in particular, made it an amazing experience for me and I'd go back there to get my next one. More

I have dealing with Mayfield for over 10 years. They are professional, honesty, trustworthy, put client first and provided/explained all required sales and vehicle history information, many thanks to a grea professional, honesty, trustworthy, put client first and provided/explained all required sales and vehicle history information, many thanks to a great team. More

Tommy was wonderful. I was happy to be able to buy through him. My son bought a Corolla 10 years ago from Tommy and it’s still going strong. I got a great deal on my 4 year old Highlander and was even through him. My son bought a Corolla 10 years ago from Tommy and it’s still going strong. I got a great deal on my 4 year old Highlander and was even able to give a small cheque to my son. Felt like a great deal. Thanks, Tommy More

Great customer service, great price and overall a great team to have worked with. Had an excellent experience purchasing our vehicle. Thank you Mayfield Toyota! team to have worked with. Had an excellent experience purchasing our vehicle. Thank you Mayfield Toyota! More

I’ve been dealing with mayfield Toyota for almost 7 years not.i always ask for William, he’s the guy I deal with. And on occasion I talk to Myron and John. I think they are sales managers . They are all frie not.i always ask for William, he’s the guy I deal with. And on occasion I talk to Myron and John. I think they are sales managers . They are all friendly and always make me feel important. They even remember my name. Every time I’m in for regular services. With the amount of people mayfield deals with, it’s awesome that they remember me every time. Mayfield Toyota’s service crew is amazing. They are always efficient and always happy. When I go in there, I always leave with a smile on my face. Mayfield Toyota is awesome. I deal with trucks from mayfield, and it’s the people that work there that make me want to come back everytime I trade in. Not just the great quality trucks, More

I was to decide if I wanted to lease a new car or keep mine. I dealt with Wayne. Me and my son thought he was so nice and new a lot about the Toyota vehicles. A week later when I came back the reception g mine. I dealt with Wayne. Me and my son thought he was so nice and new a lot about the Toyota vehicles. A week later when I came back the reception girl wasn’t very friendly and told me I had to wait for someone to take my cheque to pay of my car. I sat there for over 15 minutes when Wayne came and told me this one lady can help me. This lady said she didn’t know anyone was waiting. Wayne was the nicest and honest person there. More

They say this is Edmonton’s number one Toyota dealer? HA! I would hate to see their worst then. If I could rate a zero I would. I recently took a vehicle I was buying for my son to this dealership to get a p I would hate to see their worst then. If I could rate a zero I would. I recently took a vehicle I was buying for my son to this dealership to get a pre-purchase inspection completed. Wanted to make sure I was buying a good vehicle. Their service dept did an inspection and stated that everything was great, minus little things like wear and tear which is expected when buying a used vehicle. I bought the truck based on their inspection and drove it home. Once I got home my boys wanted to test drive. Turns out the passenger seatbelt doesn’t lock in place, it wasn’t even the correct one. Hmmm the inspection said the seatbelts were good?? I started inspecting more closely and noticed more items that were not safe on the vehicle. I called Mayfield and the service manager Chris Keller booked it into country Hills Toyota for another inspection. This dealership did a great inspection and deemed the vehicle not road worthy due to all of the failed and unsafe items found. I called Mayfield and asked how their dealership said it was good to go and “safe” and in less then a week another dealership, that they own, deems it unsafe and not road worthy. The service manager did not give a crap that the vehicle was not inspected properly and proceeded to tell me the employee that inspected it is really good!! I had to ask for my money back that I paid for my inspection, which is the only good thing I received from this deal! Wasn’t even offered to me. I tried to call the GM David Friesen and asked if there is anything they could do to help me out with repairs as I bought the vehicle for $17250, that my 18 year old son saved half for and we are now out a vehicle and the money as the xxxxxxx that sold it to me basically told us to hoop our heads. The GM told me to put it on the auction site, haha, ok I’m going to sell an unsafe vehicle to someone else!! xx!! He was more focused on how to improve their processes moving forward then even offering to help with repairs to get the vehicle to safe status. Then he told me I shouldn’t have purchased a rebuilt vehicle. Really, thanks TIPS! Maybe your team should have inspected it properly and I wouldn’t have bought it!!!!! Isn’t that why we get a professional dealership to do an inspection in the first place?? We own four Toyota vehicles in our family I can tell you I have never experienced anything like this in my entire life but I will NEVER buy or take a vehicle to Mayfield Toyota EVER again if this is the smack you get for trusting that they have done their job on the inspection in the first place. What is the purpose of having an inspection done before purchasing any vehicle if it’s not done right in the first place. I would let a donkey inspect my car before I’d take it back here! Thanks Mayfield Toyota for your great inspection and for screwing my hard working 18 year old son out of his hard earned money!! To the person that inspected the car, you should be fired, but your company seems to think you are the best because a little peon like me can’t do anything to a big corporation More

Casey Curran was very easy and friendly to work with. He returned my calls when I phoned him about a concern. Casey was quite willing to illustrate all the features of the vehicle and if we had difficulty returned my calls when I phoned him about a concern. Casey was quite willing to illustrate all the features of the vehicle and if we had difficulty with some of the features, we could come back later. My wife and I feel that Casey gave us a fair.deal and looked after us. This is the second new Toyota that we bought from Casey. More

I liked Very good people friendly. I have worked with Bill Werbenuk. He is very good person, very good specialist. I will recommend Biil Werbenuk and Mayfield Very good people friendly. I have worked with Bill Werbenuk. He is very good person, very good specialist. I will recommend Biil Werbenuk and Mayfield Toyota to everyone, specially for my family and my friends. Thanks for your job, Bill. Best regards. Andriy Kosov Svitlana Kosova More

Great Buying Experience At Mayfield Toyota they have a great sales team. They helped me find exactly what I wanted, and answered my million questions. They treated me with re At Mayfield Toyota they have a great sales team. They helped me find exactly what I wanted, and answered my million questions. They treated me with respect, they weren’t pushy and I greatly appreciated it. It was a great buying experience. More