West Edmonton Mall Toyota

Serviced my last Toyota there, bought my new one there. The sales associate Harry Pon was awesome to deal with and both managers John and Brad were exceptional. Highly highly recommend Mayfield for servi The sales associate Harry Pon was awesome to deal with and both managers John and Brad were exceptional. Highly highly recommend Mayfield for service and if you are buying new. More

Brought our van into Mayfield from Whitecourt (1.5 drive) to get work done on the Blindspot monitor. Get a call that it was completed the next day. Called them twice to make sure it was fixed they said yes.S to get work done on the Blindspot monitor. Get a call that it was completed the next day. Called them twice to make sure it was fixed they said yes.Skeptical. Go in and low and behold it wasn't fixed. Talk to the service manager Chris and he says it was working when he called. Lies. All lies. They didn't even touch the rear bumper where the problem was. And the warning light was still on. How much proof do you need. Also the wheel well liner was damaged, more on that later. So we get sent home. Another 1.5 hr drive. Couple days later we get a call saying it was done. My wife goes in (1.5 hr drive) and the manager opens the conversation by say "Oh I heard about you." Anyways the monitor is fixed. But the wheel well liner is still broken. They try and claim I hit the curb on the original service call. She asked to see the video and I clearly hit nothing. So they give her the run around. Makes me wonder if the conversation would have went differently if I was there. Oh and the rear windows were left open. DURING A BLIZZARD. Do yourself a favour and go elsewhere for your Toyota service needs. I love the vehicles. Hate Mayfield. I could have called but that would just be me yelling at some xx'r and getting more angry. I'll be copy and pasting this review everywhere I can don't worry. Have a good day. More

We found the employees very friendly willing to answer all questions and describe everything. Found the yard very crowded and a little unorganized. The car was in excellent condition all questions and describe everything. Found the yard very crowded and a little unorganized. The car was in excellent condition More

My overall experience at Mayfield was fantastic. The sales and finance process was quick and easy, with lots of detail provided which allowed me to make good decisions. Love my new vehicle, and can’t w sales and finance process was quick and easy, with lots of detail provided which allowed me to make good decisions. Love my new vehicle, and can’t wait for back ordered accessory to make everything complete. More

Great shopping experience. Vendan Sekar was our sales rep. Very friendly, polite and professional. We will definitely shop there and recommend friends. Keep up the good work!! rep. Very friendly, polite and professional. We will definitely shop there and recommend friends. Keep up the good work!! More

Casey Curran did a great job, this is the second vehicle we have purchased from Casey/Mayfield. Mayfield has an excellent service department as well. we have purchased from Casey/Mayfield. Mayfield has an excellent service department as well. More

Vendan Sekar made my car buying experience a very positive one. He was committed to finding the right vehicle for me and at no point did I feel any type of pressure to make a decision. Overall a grea positive one. He was committed to finding the right vehicle for me and at no point did I feel any type of pressure to make a decision. Overall a great car buying experience. More

Yes our experience was great. It is interesting times trying to buy a vehicle during a global pandemic but for 8 months these guys were great through the whole process. trying to buy a vehicle during a global pandemic but for 8 months these guys were great through the whole process. More

Harry Pon was our salesperson and he was a pleasure to deal with. He took the time to explain the features of our new vehicle and helped set things up for us. deal with. He took the time to explain the features of our new vehicle and helped set things up for us. More

Casey Curran was very helpful and responsive to our questions. Overall, the dealership has a professional, friendly feel. We felt very welcomed and we love our new car! questions. Overall, the dealership has a professional, friendly feel. We felt very welcomed and we love our new car! More