West Edmonton Mall Toyota

Alex was very helpful and informative. The process was easy and I was able to get into my new vehicle the next day. Leslie was also quick to help. easy and I was able to get into my new vehicle the next day. Leslie was also quick to help. More

As soon as I entered the dealership I knew it was different ! Renee made it a wonderful experience no pressure and let my husband and I go for a test drive, I was thankful to see that I had a few different ! Renee made it a wonderful experience no pressure and let my husband and I go for a test drive, I was thankful to see that I had a few to choose from and also learning all about the hybrid was exciting . His maturity and level of knowledge was phenomenal . More importantly he made us feel comfortable and enjoy the experience we had some laughs and talked about ways we could make the car look more sporty and personalize it to my taste . I look forward to recommending him to others he couldn’t do enough for us .More importantly we have made a new friend . I hear many great things about the service department as well from friends and family. More

I had a fantastic experience dealing with Jason Deng as my sales representative. I had a terrible experienced on my previous dealership and when I contacted Jason, he immediately addressed all my concerns. my sales representative. I had a terrible experienced on my previous dealership and when I contacted Jason, he immediately addressed all my concerns. I was straight to the point and informed Jason that I just want to buy a 2021 4Runner nightshade model which happened to be available from their dealership. Jason, did not hesitate to provide an answer to all my questions and worked really hard to communicate to his team to address my requests. I lived in Cochrane and my wife and I took the bus to Edmonton and when I gave my itinerary details to Jason, he arranged a pick up from the bus station from Edmonton to their dealership. Before I signed the final documents, I have noticed a slight difference with what we have agreed and Jason immediately fixed it and admitted that it was a confusion on their end. I would like also commend the driver who picked us up from the bus station. More

Very accommodating. Were able to work with me to get me set up for my budget. A very low stress no pressure experience. They were very patient while I was deciding. I would definitely recommend. set up for my budget. A very low stress no pressure experience. They were very patient while I was deciding. I would definitely recommend. More

All staff I dealt with were very friendly. It was apparent that they wanted to ensure my satisfaction with the resulting vehicle purchase. I feel I made the right choice of dealer for my new car pur apparent that they wanted to ensure my satisfaction with the resulting vehicle purchase. I feel I made the right choice of dealer for my new car purchase. More

Good location, always bring our 2011 Avalon here for any service needs. Casey did a great job helping us find the right Rave 4 with all the features that best meet all our needs. service needs. Casey did a great job helping us find the right Rave 4 with all the features that best meet all our needs. More

You wanted our business and made it happen! We could not be happier! Casey found us the vehicle we wanted ! Jodie in finance made our deal easy! be happier! Casey found us the vehicle we wanted ! Jodie in finance made our deal easy! More

Words cannot describe my appreciation for this dealership. My family has always trusted them with their vehicles, and when it came time for me to start looking at vehicles to help my growing famil dealership. My family has always trusted them with their vehicles, and when it came time for me to start looking at vehicles to help my growing family, they did not disappoint. Casey Curran and Jodi Fournier both stepped up to the plate to make sure my fiance and I had the best vehicle to welcome our baby girl home in this upcoming June 2021. We are very grateful to have dealt with a dealership who cares so deeply about their customers. More

Purchased 5 vehicles from here .... excellent customer service ... Sukh was great. Found right vehicle with right price. Showed vehicle features and added the requested upgrades with suggestions service ... Sukh was great. Found right vehicle with right price. Showed vehicle features and added the requested upgrades with suggestions More

I’ve been with them for over 20 years so I’m glad they gave me a deal I could agree with. Everyone treated me well. gave me a deal I could agree with. Everyone treated me well. More