West Edmonton Hyundai

I went to this dealer after sending out a email to all other dealers in Edmonton to try and find a better deal, Levi was the only guy to email me back. He gave me a good deal and great service. One nig other dealers in Edmonton to try and find a better deal, Levi was the only guy to email me back. He gave me a good deal and great service. One night i emailed him at 1:00 A.M. expecting him to get it in the morning but got a response about 2 minutes later so he definitely cares about giving great customer service. This dealer is proof that going to a dealership to buy a car doesn't need to be a dreadful experience More

Dylan Feihle was a great salesman. He was professional, courteous, professional and advocated for me, his customer, when it was important to do so. He went over the car with us and answered all our questi courteous, professional and advocated for me, his customer, when it was important to do so. He went over the car with us and answered all our questions even after the sale was final a few weeks later. Lewa Seifeddine said that he would make me a happy customer and when there was a problem he was true to his word and solved the problem to my complete satisfaction. I would recommend West Edmonton Hyundai for the service I received and the excellent products they handle. More

Overall the experience was very positive and we were pleased with the final price and service provided. Since we already did a lot of research, we knew what we were looking for before visiting this deal pleased with the final price and service provided. Since we already did a lot of research, we knew what we were looking for before visiting this dealer! More

I had a extremely easy and honest experience dealing with all three associates at West Edmonton Hyundai. I walked away with exactly what I wanted and truly appreciated the honesty, integrity and down to ear all three associates at West Edmonton Hyundai. I walked away with exactly what I wanted and truly appreciated the honesty, integrity and down to earth attitude of the staff. The process was quick (despite the fact that I came in late on a Friday) and I never once felt pressured, overwhelmed,or confused with the financing aspect of it. I would absolutely recommend the dealership and the people that work within it. More

We were very impressed with our experience at this dealership. The sales staff were experienced and very knowledgeable about each model. They were friendly, personable and very easy to talk to. It wa dealership. The sales staff were experienced and very knowledgeable about each model. They were friendly, personable and very easy to talk to. It was very clear to us that they genuinely love the cars they are selling. Lewa went out of his way to locate a vehicle with the specs we were looking for and we were able to get our car within two weeks. The financing process went very efficiently and we were able to have all of our questions answered. Scott is knowledgeable and very personable. Overall, the staff are very professional and we would definitely recommend this dealership to friends and family. More

Alan Sugiyama was a great salesman and the reason we returned to this dealership to purchase. He was not pushy or clingy but helped us to make an informed decision. After getting to know us he was the returned to this dealership to purchase. He was not pushy or clingy but helped us to make an informed decision. After getting to know us he was the one who suggested the car that we ultimately bought (even though it wasn't even on our list to look at). More

We purchased a 2010 Hyundai Accent from West Edmonton Hyundai. The purchase agreement included the installation of a block heater for the winter package. Unfortunately, the block heater had not been in Hyundai. The purchase agreement included the installation of a block heater for the winter package. Unfortunately, the block heater had not been installed at the arranged date and time for pickup. We were discouraged that the vehicle was prepared for the final sale. The service department indicated that we would have to return the next week to have the block heater installed. The sales manager, Ocean, arranged for the block heater to be installed that evening while we were picking up our plates and tags. A big thank you to Ocean for making the purchase experience a pleasant one! Updated (2011-11-23) We have determined that the vehicle that we purchased does not have an anti-lock brake system (ABS). This was a safety requirement that my wife had specified to Laurie Cottrell when we identified the type of car we were interested in. We had test driven the vehicle in the first snow fall of the year. At that time, the vehicle was performing as if it had had ABS installed and Laurie had confirmed that the vehicle had ABS installed. After a few days, we took the vehicle on the road and were surprised to discover that the vehicle's ABS had either failed or was non-existent. We called Ocean to raise the issue with him. He asked us to bring the vehicle in for review by the service department. When the vehicle was brought in, a service department employee and informed us that the vehicle did not have ABS as the module was not installed. He informed us that our test drive in the snow to test for ABS must have had some other reason for the ABS like behavior. We have attempted to contact Ocean, but had been told he was with another client at the moment. We had left a voice mail for him to call us back regarding the ABS issue. We have not received any follow up calls from him to date. Very disappointed. More

Stefan was very easy to work with and did his best to ensure our comfort and happiness. We couldn't have asked for a better experience! The sales team ensured they remembered our names and always offer ensure our comfort and happiness. We couldn't have asked for a better experience! The sales team ensured they remembered our names and always offered refreshments if we had to wait. We are very happy with our purchase of a 2011 santa fe and will highly recommend this dealership to anyone who will listen. More

Sales Associates Alan and Levi were great. Business Sales Associates Alan and Levi were great. Business Manager (Financing) Vance was great. Service Manager Ian (for winter tires) was excellent. Sales Associates Alan and Levi were great. Business Manager (Financing) Vance was great. Service Manager Ian (for winter tires) was excellent. Used Car Sales Manager Devon was great. Overall experience was good! I am counting on the after sales service also to be the same or even better. I will definetly suggest West End Hyundai to my buddies! The only suggestion on a used car sales would be that they pay more attention to the details/quality of workmanship (check for any damages, etc.) before selling the vehicle to the customer, so that there are not suprises to the customer! Nevertheless, it was a good buying experience and I thank the entire team for the same! Cheers! More

Dealer Code: C00183 Dealer Name: West Edmonton Hyundai Dealer Code: C00183 Dealer Name: West Edmonton Hyundai Deal #12333 My husband, Wayne Kosik, and I purchased our new vehicle at the West Edmont Dealer Code: C00183 Dealer Name: West Edmonton Hyundai Deal #12333 My husband, Wayne Kosik, and I purchased our new vehicle at the West Edmonton Hyundai Dealership in Edmonton at 10120- 178 Street. We bought our new 2001 Hyundai Genesis 4D (GN6TC) on July 13th, 2011. Our experience with the Dealership was positive in every way and it was a pleasure to have Richard Lam as our Sales Associate. He approached us in a friendly manner and I really appreciated his non-aggressive approach. The humor displayed was nice to see too. Pushy sales people have always turned us off! It was also great dealing with Vance Yue (Business Manager) as he was very helpful and has a super personality. I am not sure of the complete name/spelling of the Manager at this location - Lewa (?!) but he was wonderful as well. All three made a great team and we are so happy with our new Hyundai Genesis. We live in Northern Alberta (Fort McMurray) and have had many people compliment our vehicle and ask more about it. We are glad to tell them about the Genesis and where we purchased it. Some people have almost crashed doing a double-take or walked into an object when they check it out -- quite funny actually!! Just wanted to be sure to pass this compliment along and we hope you let the Dealership and employees know what an excellent job they are doing. Thank You kindly! Sincerely, Val Kosik (The main driver of the car) 780-743-4608 More