West Edmonton Hyundai

My only reason to visit this dealership is because I would like to get some honest opinions from Richard whom I met him about a year ago when my sister was shopping for a new car and end up bought a new would like to get some honest opinions from Richard whom I met him about a year ago when my sister was shopping for a new car and end up bought a new Elantra through him. I remembered him as a friendly, patient,helpful,knowledgeable about the products,and most important of all not aggressive and pushy. Sure enough, he has not changed at all, still the same old gentle salesman. Within a short while he managed to convince me I should have Santa Fe on the top of my shopping list. Two days later I came back for test driving and close the deal. Being a buyer, of course further price reduction will be more than a welcome. Yet I still appreciate his help in reaching to our final sales. I will strongly recommend him and your dealership to my friends and family. More

Extremely friendly and not pushy at all. We were in the market for a new Tuscon that we could tow behind our Class A. Andrei was very courteous and helpful. He explained that the vehicle that we wanted was market for a new Tuscon that we could tow behind our Class A. Andrei was very courteous and helpful. He explained that the vehicle that we wanted was indeeed a good choice to pull behind, however they didn't have any left in stock. They did have a 2010 that was low miles and reasonablely priced. We took it for a test drive and fell in love with the handling and responsiveness. We worked out a deal (Tow Package included) and feel like we got the better side of the deal. The day we piucked up the car Andrei walked us through all the features filled up the car and made absolutely sure that we were happy and that the car was in showroom condition, even to the point of sending it back to the shop for a power polish. I would recommend him to my family and friends. More

Andrei is very pleasant to deal with. No pressure to sign a deal but just answering our questions and demonstrating the features of the products we were interested in. Andrei made the difference in our decis a deal but just answering our questions and demonstrating the features of the products we were interested in. Andrei made the difference in our decision to buy a Hyundai vehicle vs. a competitor's product we were considering. The only problem was with the delivery of the vehicle we chose. It took longer than promised and our telephone enquiries were not always answered. More

I visited five different auto dealers looking for a I visited five different auto dealers looking for a vehicle to tow behind my moterhome. Most were not well informed as to what was flat towable. Some I visited five different auto dealers looking for a vehicle to tow behind my moterhome. Most were not well informed as to what was flat towable. Some of the sales persons seemed more interested in just selling a vehicle. Alan was friendly and gave me the impression that he was interested in selling me a vehicle that would work for my needs. I would gladly recommend him to anyone looking for an honest deal. More

Alan was very helpful, not pushy, just showing us what there was, sharing information on all of the vehicles and finding out what we were looking for. He was very friendly and easy to talk with. Vance there was, sharing information on all of the vehicles and finding out what we were looking for. He was very friendly and easy to talk with. Vance was very friendly and energetic. He worked hard for us to make sure we got a good deal. More

Richard Lam and Aaron Ratsoy were very helpful and not aggresive. Richard came in on his day off to accomidate my schedule. I had an excellent experience purchasing my new car at West Edmonton Hyundai! aggresive. Richard came in on his day off to accomidate my schedule. I had an excellent experience purchasing my new car at West Edmonton Hyundai! More

My wife and I went with our daughter to a few dealerships to assist her in purchasing a new car. We definitely felt much more comfortable dealing with Aaron and Richard. The other two dealerships were much to assist her in purchasing a new car. We definitely felt much more comfortable dealing with Aaron and Richard. The other two dealerships were much more high pressure which we find intimidating and uncomfortable. After the purchase Richard came in on his day-off to accomodate our daughter's work schedule and also drove her to the Registry Office to obtain her car registration. Overall we all felt positive with our dealings with this dealership. More

have bought about 7 cars in the last 6 years and this was by far the best and easiest experiance we have had thank you by far the best and easiest experiance we have had thank you More

Alan was an excellant sales person,very friendly and helpful. We were able to get a good car at a good price. We left happy. helpful. We were able to get a good car at a good price. We left happy. More

My daughter and I were both looking for new cars. We went to most of the dealerships in North Edmonton and west end and found the car sales atmosphere has certainly changed since I bought my last new car (10 to most of the dealerships in North Edmonton and west end and found the car sales atmosphere has certainly changed since I bought my last new car (10yrs).. Not the intense sales pressure that seemed to exist back then... I was so impressed that all dealerships did not hesitate to let me test drive a car for more than two hours as the car seat comfort was the key to my buying a car (post hip surgery discomfort ). I was able to short list the cars by just sitting in the showroom cars so i then test drove a different car every day for 5 days... No sales people accompanied me and I had the cars more than 2 hours which enabled me to decide on the best 2.. The deciding factor was the sales person and the customer service he gave.. I always made appointments with the various dealers but John was the only one that was made sure my demo car was gassed up and ready for me when I arrived. My final decision was based on the dealership and the people I dealt with..even the Finance dept, Diane was a pleasant experience... Kudos to the west end dealership...you have great staff and have created a relaxing atmosphere that customers can enjoy Iin what can be a stressful experience... More