West Edmonton Hyundai

My husband and I visited the West Edm Hyundai dealership primarily because of its proximity to my work and to our home. We had seen the boxing day promotion flyers and we decided to purchase an Elantra GT, primarily because of its proximity to my work and to our home. We had seen the boxing day promotion flyers and we decided to purchase an Elantra GT, based on a test drive we'd done at another dealership in October. Alan greeted us at the door and was very attentive to what we were looking for. He got us a very fair value for my trade-in and was transparent and non-pressuring during the sales process. Alan treated me and my husband equally, very respectfully towards us both, and unfortunately that hasn't been my experience with all sales people in our shopping process. Some people still think women know nothing about cars but Alan and all the other folks we dealt with had absolutely no issues. Diane Carlyon was our finance manager and she was very friendly and helpful. We bought an in-stock model and there was a slight delay the next day while the winter tires were being switched over from my old car. Brian Dawson noticed our delay and went the extra mile to make sure that everything was done to our satisfaction. I do have to go back to the dealership to get the final accessories but I have no reservations about that. Thank you for a great experience so far! More

Richard was extremely pleasant and respectful, exactly what you want when you walk into a dealership and want to know more about their products. The test drive was enjoyable, and Richard was able to arti what you want when you walk into a dealership and want to know more about their products. The test drive was enjoyable, and Richard was able to articulate well when it came to the features and benefits of the Hyundai product. I hope we can work together again! More

I recently bought a new Sonata 2013 from this dealer. They gave me a great deal of 0% financing and a good discount. Chirista was my sale associate and she was perfect. I also worked with Diane for the f They gave me a great deal of 0% financing and a good discount. Chirista was my sale associate and she was perfect. I also worked with Diane for the finance application. Generally, my experience with them was great and I highly recommend this dealership. More

Very good experience with Richard Lam. He went well out of his way and went the extra mile in spending time with his customers and accommodating their needs and concerns. I definitely recommend him to othe of his way and went the extra mile in spending time with his customers and accommodating their needs and concerns. I definitely recommend him to other customers, especially Korean or Chinese speaking. More

One word to describe this dealership: INTEGRITY . This One word to describe this dealership: INTEGRITY . This dealership is unlike any other dealerships we have dealt with. They are very transparent abo One word to describe this dealership: INTEGRITY . This dealership is unlike any other dealerships we have dealt with. They are very transparent about the total and final cost of the vehicle and exactly how it was calculated. Have you ever been to a dealership and you ask for a price and they come back to you with a monthly payment instead? Then you get all excited because it's within your monthly budget? Well, I would bring a calculator if I were you. That dealership is probably overcharging you for the vehicle and making the payments look small because it's over 96 months! You will not be getting that sort of treatment from West Edmonton Hyundai. From the beginning, they will tell you how much the vehicle is going to cost including what's included (oil changes, etching, mats, etc...) and any other additional cost they much charge for selling the vehicle (a/c taxes, tire taxes, tag fees, etc).. Then they show you how they calculate the monthly payments for 48, 60, 72 or 84 months. In addition, they are knowledgeable, friendly and they RESPECT your time! No back and forth about anything (unlike other dealerships) and they are quick at getting back to you. In addition, they give you a fair trade value for your car and there is no BS whatsoever. We dealt with Richard Lam and he was very polite, friendly and trustworthy. I highly recommend this salesperson. You will not regret buying your vehicle from this dealership. More

Very professional, excellent experience dealing with Richard. He genuinely is passionate about the car, and about good service. I cannot find one negative aspect about the experience at West Edmonton Hy Richard. He genuinely is passionate about the car, and about good service. I cannot find one negative aspect about the experience at West Edmonton Hyundai. If our future dealings with West Edmonton Hyundai's service department are similar to the one we had with Richard then we will be very happy customers. More

Dealing with all Wested employes was great, preliminary information obtained by phone, make model and price, one visit to the dealership and within one hour I drove away with my nuw Hyundai. Price, finance information obtained by phone, make model and price, one visit to the dealership and within one hour I drove away with my nuw Hyundai. Price, finance and trade in all completed. Excllent experience looking forward to having my vehicle service here. Thanks More

Richard is a very passionate yet genuine Hyundai salesman. We did test drives at Honda and Toyota before going to Hyundai and it was a much different experience. Richard actually comes with you in t salesman. We did test drives at Honda and Toyota before going to Hyundai and it was a much different experience. Richard actually comes with you in the car and makes sure you test all the features the car has to offer (eg. reliability in the brakes, handling, safety etc.) It gave us a better sense of what the car actually could do rather than just driving it around town aimlessly. Richard is also the most accessible salesman out there. He is always adamant about calling with any questions we have, even after we bought the car. We went to pick up our new Elantra yesterday and Richard sat with us in the car to go through each feature of the car in detail and when he found out about a feature he didn't know about he was genuinely excited about it. When you meet a salesman who is that genuinely passionate about the car you are buying, you know you've made the right choice. I would recommend Richard to anyone looking to buy a Hyundai..you won't be disappointed in the service. More

Richard Lam is very passionate about the cars he sells. He was very helpful. He truly believes the Sante Fe is the best SUV on the market and was so excited to show me all its features. Brian was also ve He was very helpful. He truly believes the Sante Fe is the best SUV on the market and was so excited to show me all its features. Brian was also very honest and easy to negotiate with. Vance was super about setting up the financing. I also bought my previous Genesis at this dealership but found that the new sales team is far superior. I didn't feel the conventional pressure that one usually gets when one enters a car dealership. More

Informative, no-pressure sales presentation unlike other Hyundai dealership I visited. Richard Lam was very helpful and informative from first visit until I finally decided to buy. I found the managers more Hyundai dealership I visited. Richard Lam was very helpful and informative from first visit until I finally decided to buy. I found the managers more than helpful with my questions and negotiating a price. Vance was also very efficient in concluding the sale. Finally I really appreciated the guide through tour of all the features with my car. More