West Edmonton Hyundai

Replace a fuse I have a 2015 Santa Fe had to have it towed from Edson as I could not shift out of park also had no dash so wouldn't know my speed or how much gas I I have a 2015 Santa Fe had to have it towed from Edson as I could not shift out of park also had no dash so wouldn't know my speed or how much gas I had. Had it towed to Westend Hyundai. Returned home. Went to pick it up and the charged me $150.00. Was told the remote started was causing the issue. It was disconnected and a $5.00 fuse put in. Remote starter reconnected and all was good. That was in July/2016. Now April /2017. Same thing happens. But I think to myself ummm it must be the same fuse. Look on the invoice from Westend H. and there's the fuse number look on the panel there's where it goes. Get a friend...get a fuse. ..he puts it in and everything is running fine. My concern I cannot be the only Hyundai owner this has happened to and my Santa Fe cannot be the only vehicle that they have serviced with this problem. Why would they need to charge me $140.00 some dollars for labour to unplug a blown fuse and plug in a new fuse. I am so disappointed in them. They are close to home for me to have my services done but I will go to one across the city. They were so friendly and seemed helpful but I feel like a dumb old woman now. More

First vehicle purchased Alan Sugiyama and the team at West Edmonton Hyundai were very helpful in finding me the perfect car. Very helpful and honest! Big thanks guys! Alan Sugiyama and the team at West Edmonton Hyundai were very helpful in finding me the perfect car. Very helpful and honest! Big thanks guys! More

Top Notch Service and Care! The friendly atmosphere and care from staff was immense and made my decision easier! The presentation is clean with quality looking products, and assi The friendly atmosphere and care from staff was immense and made my decision easier! The presentation is clean with quality looking products, and assistance from all levels at the dealership to able me the chance to enjoy being a first-time Hyundai consumer. More

Our salesman, Alan Sugiyama, was fabulous! Alan Sugiyama was a great salesman to deal with! One of the very best that we have ever encountered! He was very knowledgeable, honest, professional Alan Sugiyama was a great salesman to deal with! One of the very best that we have ever encountered! He was very knowledgeable, honest, professional, and low-key. He worked hard to find the vehicle that was most suited for our son, and took the time to explain everything. We always felt comfortable dealing with him, and never felt pressured. He takes the time to make each of his clients satisfied! Due to the fabulous service that we received from him, we would definitely return to this dealership again if we were in the market for another vehicle! More

Highly recomended I bought a pre-owned vehicle from West Edmonton dealer about a week ago. I dealt with Pia Velasco. She is just fantastic, answering all of my quest I bought a pre-owned vehicle from West Edmonton dealer about a week ago. I dealt with Pia Velasco. She is just fantastic, answering all of my questions just patietly Thank you Pia and for the rest of the staff just a happy customer here :) More

Great customer service Bought a brand new Santa Fe XL and chose a color that needed to be ordered from the factory or another dealership. I was promised to receive my car at Bought a brand new Santa Fe XL and chose a color that needed to be ordered from the factory or another dealership. I was promised to receive my car at a certain date but the factory needed more time so West Edmonton Hyundai offered to loan me a Santa Fe for free until my unit arrived. They make sure customer doesn't leave feeling disappointed. Excellent customer service. More

problems with diagnosis from a parasitic draw from battery Very helpful and sincere assistance from the shop foreman, after several hiccups in previous diagnosis of the issue. Shop foreman Farhad Saadat was Very helpful and sincere assistance from the shop foreman, after several hiccups in previous diagnosis of the issue. Shop foreman Farhad Saadat was very good More

A good buying experience Alex was helpful in explaining all the features of our new Santa Fe. She answered all our questions and was friendly and professional and followed up Alex was helpful in explaining all the features of our new Santa Fe. She answered all our questions and was friendly and professional and followed up with us to ensure we were happy with our purchase. More

Oceans great. Alex is even better. Alex was very knowledgeable about our vehicle and very professional. Lots of fun as well. Interaction with my wife and I was not a stressful time even Alex was very knowledgeable about our vehicle and very professional. Lots of fun as well. Interaction with my wife and I was not a stressful time even though we were there for some time. More

Ease of choosing the right car Pia made it easier for me to pick my first car. She listen what I want and what is right for my budget. Thank you and keep up the good job. Pia made it easier for me to pick my first car. She listen what I want and what is right for my budget. Thank you and keep up the good job. More