West Edmonton Hyundai

St. Patrick's successful relationship starter From the moment I walked in and Alireza asked if he could help me...until I drove away in my used Elantra LE, I was treated wonderfully. Within 5 m From the moment I walked in and Alireza asked if he could help me...until I drove away in my used Elantra LE, I was treated wonderfully. Within 5 minutes I was sipping coffee and waiting for the vehicle I had found online to warm up. A full tank of gas signalled Ali was ready to work with me to get a deal done. I met Ocean minutes after returning from the test drive. Vince from Finance introduced himself as Ali prepared my offer. While I was waiting for some paperwork, I strolled over to the large service area. There I met Jamie from Parts. He provided me with the information I asked for before the deal was done. It was a distinct pleasure to meet the folks on the front line at West Edmonton Hyundai. To top it off, when I returned later in the day to pick up my vehicle, the owner took the time to meet me and wish me well. That earned some more of my business in the future for sure. If you're in the area, stop in and see if you find the top notch service from guys like Ali, Ocean, Vince, and Jamie to your liking. I did. More

All good until you drive it off the lot Warranty and service with Hyundai West end dealership is something to be very very aware of. I have a Brand new Santa Fe`, as per other comments I rea Warranty and service with Hyundai West end dealership is something to be very very aware of. I have a Brand new Santa Fe`, as per other comments I read, purchasing my car was a great experience. My sales person was good. But that is such a small part of owning your new car. I was on a road trip with my son’s going to Banff for a hockey tournament, on the way as we were entering Calgary a hose clip fell off and my car started to lose power. It was late at night and lucky I was able to limp my car to a shop to get the clip replaced otherwise, I would have been stranded with my kids. A few months later my car started to make funny noise again so I took it to the dealership to be looked at. My issue apparently not at big deal because I was not able to get into service for a few days. I took my car in and was told that bottom-line it was my fault that this clamp came off and that I had it replaced while I was out of town at a none Hyundai dealership. That I was expected to pay for the repair and cleaning of my turbo engine. I asked if their expectation of me was to forfeit my sons hockey tournament and to pay for a hotel room both in Calgary and Banff waiting to get my car towed to a Hyundai dealership? They also said that unless I provide them with the “original clip” they will not fix my car. Here is for verbatim the final comments from Hyundai Warranty. Remember: that I was driving highway speeds, clamp feel off, car had loss of power and when my car was looked at there was no clamp and the hose was off its port: Ms. ******, Thank you for taking the time to follow up with me regarding your vehicle’s issues. Please understand that Hyundai Auto Canada will honor the terms of our warranty during the parameters of coverage, which includes the cost of parts and labour due to any manufacturer defects. Any defects must be diagnosed by an authorized Hyundai dealership; the issue that you have voicing since August 2016 was not diagnosed as a defect by the authorized Hyundai dealership. Please note that this is Hyundai Auto Canada’s final position and any further communication will be filed accordingly. Best Regards Lina SO end result because I did not stop my plans, make a choice for my son to miss his hockey tournament and pay for hotel room in both Banff and Calgary or scourer the highway for the original clamp, my claim is not going to be warranted by Hyundai or by the west-end dealership. SO beware that if you have any issues no matter what is happening in your life you need to stop, not help yourself and have your car towed to a Hyundai dealership. More

Awesome People of Hyundai Dealer West Edmonton Hyundai got an awesome team including salesperson as wonderful as Pia. They are a great team as soon as you enter main door, clients are West Edmonton Hyundai got an awesome team including salesperson as wonderful as Pia. They are a great team as soon as you enter main door, clients are welcomed and treated special till you stepped out of their place. Truly a wonderful dealership here at Edmonton. Keep it up guys!! More

Great! I bought a vehicle a couple weeks ago here, and I'm so happy with it! The car I was originally looking at online was not there when I went in, but Ala I bought a vehicle a couple weeks ago here, and I'm so happy with it! The car I was originally looking at online was not there when I went in, but Alan quickly showed a comparable car and I was sold. He was very helpful and knowledgeable and made the experience very easy. More

Very Surprising - Wow Bonnie, Kristen and the rest of the service team are amazing. Brought in a 2013 Hyundai Genesis to have the navigation system updated. They, and Hyund Bonnie, Kristen and the rest of the service team are amazing. Brought in a 2013 Hyundai Genesis to have the navigation system updated. They, and Hyundai Canada, went way above and beyond what I had reasonably expected to make sure it was a positive experience. They did the work required, for the price quoted, plus the car was clean and ready on time. This is how a service department should operate. More

Exceptional buying experience at West Edmonton Hyundai My wife and I purchased a 2017 Hyundai Santa Fe from West Edmonton Hyundai and the experience was exceptional. Alan (Sales Rep), Vince (Finance Manag My wife and I purchased a 2017 Hyundai Santa Fe from West Edmonton Hyundai and the experience was exceptional. Alan (Sales Rep), Vince (Finance Manager) along with the Sales Manager made our experience relaxing and worry free. Their knowledge and recommendations reflect their professionalism. Great Job and we will be back to purchase again! More

thanks My sincere thanks to Ali for everything. After visiting lots of dealerships, finally I found you and your company the best place for buying a car. I a My sincere thanks to Ali for everything. After visiting lots of dealerships, finally I found you and your company the best place for buying a car. I am really happy about all your support, communication, suggestions and following up. I am so exited for your decision and approach to the car that completely fulfill all my needs. That is exactly what I want. Ali is so honest and friendly and he can make the process of buying a car very simple. He did everything like a friend. Thanks Ali. Also, I have to thank Ray as well who helped and advised me for all officials, insurance and licence. Thanks Ray. You guys definitely know the exact meaning of customer service. I wish the best for you all and your company. More

Very helpful .Alan Sugiyama was fantastic. Great staff! Helped me through many issues. Loaned me a vehicle till mine was insured and my insurance rental was finished. Second vehicle I have purc Great staff! Helped me through many issues. Loaned me a vehicle till mine was insured and my insurance rental was finished. Second vehicle I have purchased there,recommend this dealership.Thanks to all involved. More