West Edmonton Hyundai

Excellent job Ms. Pia Liberty! I can't express enough how I am grateful to the owner of the dealership Mr. Dwayne Nelson, Amit especially Pia how hardworking she is to help us get o I can't express enough how I am grateful to the owner of the dealership Mr. Dwayne Nelson, Amit especially Pia how hardworking she is to help us get out of the big problem that other dealership did to us. It all started when we were referred by a friend to a dealership in the Northside. We were looking for a SUV around our budget and we will be paying it cash. The salesperson who was helping us there showed us a vehicle which is $5000 more to our budget. He said we can finance the difference so we agreed. I was hoping to finance the remaining $5000 plus taxes and fees. We signed up the papers because they did not let us go home that night without signing the paper. it was really late that night and I was so tired so we just signed and signed. The next morning I checked the copy of bill of sale that I have and I've seen that I will be financing $15000 more.! the vehicle was $15000, we put down $10000 and I ended up financing about $20,000?? I called the manager to explain it to me. They said blah blah blah about extended warranty. I said if that's the case, I'd rather get a brand new instead. I asked the if we can switch to a brandnew instead. They said they can't switch it anymore because we signed up the papers already and we already owned the SUV. We have not driven the vehicle home yet. we went home really frustrated. To my surprised they delivered the suv to our place and asked me to go and see them so we can get a brand new one. I was hopeless talking to these people. I want to blame my friend who brought me to them in the first place but I also need to blame myself signing up the papers without checking it carefully. But I am still fortunate because another friend of mine, upon hearing my very frustrating story, he called Ms. Pia for me. I was too scared or ashame to call her but upon hearing her voice, I felt genuineness and sincerity on her voice. She came to our place to see the SUV because I don't want to drive it and it was not registered or insured yet. I told her our story and with her help and guidance, we were able to trade the SUV at the same cost, no negative equity and managed to cancel the double extended warranty that they added, too many insurances and other adds on we can cancel anymore. It was stressful but with Ms. Pia's genuine care and assistance, I can't thank her enough. She's there since we were in the problem and up to now she is still doing her follow up. it is really true when she said " welcome to our humble family!" At West Edmonton Hyundai or Pinoy Cars Canada we feel safe and home. God bless you more! More

ExcALANt! Alan was awesome! Since I had little to none knowledge about cars, he went above and beyond to accommodate my needs in purchasing my first vehicle. Th Alan was awesome! Since I had little to none knowledge about cars, he went above and beyond to accommodate my needs in purchasing my first vehicle. The process was smooth and relatively quick! He even made sure I knew how everything worked. Would definitely recommend his expertise More

Happy and sayisfied👍🏻 5 is not enough to rate the excellency of the service that we Pia has provided us at west edmonton hyundai. My husband and I didn't expect that we can 5 is not enough to rate the excellency of the service that we Pia has provided us at west edmonton hyundai. My husband and I didn't expect that we can bring home our new baby as early as 10 days. The aftersale is also great. Pia always remind as to text or message her in case we have a problem or we want to ask something about the car. More

Painless Gerald was great to deal with and Ocean was outstandingly helpful. The staff went out of their way to be helpful and be made welcomed. Gerald was great to deal with and Ocean was outstandingly helpful. The staff went out of their way to be helpful and be made welcomed. More

a big fat thank you i just wanted to say how great alan was , took his time to show me different cars and made sure that cars werent only in a good shape but fit my budge i just wanted to say how great alan was , took his time to show me different cars and made sure that cars werent only in a good shape but fit my budget.... even called week later to see if every thing was good with vehicle.. really appreciate your help alan thank you and thx you kumar too he did a great job to find me a good rate.. will definetely go back More

Friendly, Fast, Knowlegeable West End Hyundai is bright and clean, the way a dealer should be. Alan Sugiyama was nice, kind and very friendly. He is low pressure and lets you ma West End Hyundai is bright and clean, the way a dealer should be. Alan Sugiyama was nice, kind and very friendly. He is low pressure and lets you make the choice as to the vehicles you want. Alan know the products inside and out. My young children and my wife really liked him. Normally, we find dealerships extremely stressful, kind of like time-share presentations in Mexico. This was one of the most low pressure dealerships we have ever been to. You walk in, find Alan, look around, test drive, walk out, think about things, buy if you want to or leave if you want to. We usually buy from "The Big Three"; when i asked my wife to come and look at their products, she thought I was crazy. I am a car enthusiast and never in a million years would I consider buying something that wasn't American made. I was more than impressed with the quality and engineering of the vehicles I had looked at. I had test driven about 20 vehicles before coming here; and, not one met my needs for the price-point. I was extremely impressed with pretty much everything I saw and the factory warranty is incredible. I suspect along the way Hyundai hired engineers from VW to help; some I looked at almost had a VW passat feel; although laid out much better and for a way better price. I was also impressed to learn that Hyundai is the only car manufacturer that makes its own steel. Many of my friends are body-men and they tell me that the steel has become poorer over the years in the larger vehicles, they are seeing twists from light accidents that were non-issues a few years ago. I am a huge fan of OnStar only found in GM vehicles; it is pretty cool to see that Hyundai is coming out with BlueLink; a similar feature that for a small fee will allow you to remote start your car with your phone and call a trusted number in the case of an accident; we have O/S in two of our other vehicles. It is an incredible feature; my next vehicle will be a Hyundai with Blue Link and Alan will be my salesman. More

Nice Shopping Experience I have had really good shopping experience with Levi. He friendly presents models and options available, and also gives me recommendations about add-o I have had really good shopping experience with Levi. He friendly presents models and options available, and also gives me recommendations about add-on packages. Rather than some pushy salesperson from other dealership, he knows and respects what I need. My purchase process was hassle-free. Most importantly, the end price was competitive. I would give Levi 10 stars if this site allows me. More

Awesome I would rate them 10 stars for helping us. A million thanks to Liberty and Ray. Very Friendly and accomodating, Great job! God bless you more. Recomm I would rate them 10 stars for helping us. A million thanks to Liberty and Ray. Very Friendly and accomodating, Great job! God bless you more. Recommended for employees of the year! More

Best Experience We had a super great experience at West Edmonton Hyundai buying a brand new Santa Fe. We went to other Hyundai dealerships in Edmonton to compare pric We had a super great experience at West Edmonton Hyundai buying a brand new Santa Fe. We went to other Hyundai dealerships in Edmonton to compare prices, etc., but we came back to West Edmonton Hyundai because they were literally the best in every category. They showed they wanted our business by providing excellent customer service and price. West Edmonton Hyundai for the win!!! More